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Anmeldelser av Miracle Springs Resort & Spa

3 out of 5
Miracle Springs Resort & Spa
10625 Palm Dr, Desert Hot Springs, CA

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 787 av totalt 2129 anmeldelser." "
Rangering på 8 − Bra. 541 av totalt 2129 anmeldelser." "
Rangering på 6 − Grei. 365 av totalt 2129 anmeldelser." "
Rangering på 4 − Dårlig. 224 av totalt 2129 anmeldelser." "
Rangering på 2 − Forferdelig. 212 av totalt 2129 anmeldelser." "

7,2/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Patricia

Reiste med familie
Likte: Renhold
For some reason, the staff has been reduced. It used to be that the water temp in pools stayed consistently hot over night, now the pools are allowed to go cool. So when you go into the pools at 5 or 6 am, the waters are cold! The pool staff does not arrive until 7am. Considering the daily rate, they can certainly afford to keep the water in the hot pools hot.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Omar og Lawndale

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Called 7 times that are shower was not working. Only hot water. They fixed it at first and later during the day it was not working again. I called again and they said they were going to fix it and never did. Impossible to take a shower it was flaming hot. That night we gave up and left the next day
Bodde her 2 netter i mai 2024

6/10 – Grei

SVETLANA

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
OK
Bodde her 2 netter i mai 2024

6/10 – Grei

larissa

Likte: Personale og service
Likte ikke: Renhold
.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Evelyn

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My mattress was so hard! Property is so dated!! For the price we paid this was NOT worth it I wish it at least included breakfast
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Natalya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying in the resort. Very convenient. Staff is very friendly . Rooms are very big.
Bodde her 2 netter i mai 2024

8/10 – Bra

Subash og Los Angeles

Reiste med familie
Good property. I have visited this property several. The price is worth it. The naturally heated pools are awesome.
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

ANGI

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property is in a bad area. Homeless all around the area and in the parking lot. It was NOT a safe place to stay. I pulled in and ended up leaving. Waste of money. Had to find a different hotel where we felt save.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

maria

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is not well maintained. Shower dirty, water is scalding hot or lukewarm, rust spots in tub and it doesn't drain properly. Toilets are not clean looking because they are stained, walls need repair & paint. Outside property there is no signage for the water pools, concrete worn, pavers cracked in many areas. There is also a trailer on the property by the pools where someone lives making it appear like a "poor neighborhood" and not a resort.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Marisela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super nice ! The hotel manager super nice person
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Danielle

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We will visit again
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Bryan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Andrina

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me and my family come here all the time!! We spend our summers here. Only thing i would suggest is have someone every once in awhile use the net to get the flowers, leafs, and sticks out of the pool.
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you! We are so pleased that you were happy with our resort property. We hope to see you soon.

10/10 – Utmerket

Valrie og Port Coquitlam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Katherina og Henderson

Bodde her 1 natt i mars 2024

6/10 – Grei

Melvyn

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything very old and in need of replacement surrounding area had nothing staff not professional
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
We are sorry if you felt that property was not well kept. We will work with staff to ensure professionalism moving forward.

8/10 – Bra

Brandy

Reiste med familie
Likte: Personale og service og fasiliteter
The staff was great. They upgraded our room. They were friendly! The hotel itself was kinda dingy and outdated. The pool area was very nice! The pools were all pretty hot. So swimming during the day wasn’t very enjoyable. Swimming at night was a lot of fun!
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Thank you

8/10 – Bra

Kancheung

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you! We are so pleased that you were happy with our resort property. We hope to see you soon.

2/10 – Forferdelig

Madalyn

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unsafe feeling/saw hug rat on property/lots or car alarms/fire alarm kept went off
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Hi Madalyn, We apologize for your dissatisfaction. When we talked, you agreed that a refund and not staying would settle your feelings. We hope things are better.

8/10 – Bra

haleemon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you

10/10 – Utmerket

alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
-
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

6/10 – Grei

Mac

Reiste med partner
Older Resort with great mineral water pools which were available 24/7. Rooms in a good condition but resort looks like out of the 80s
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! We appreciate your take on our resort, and love the review!

10/10 – Utmerket

Claudia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly peoples
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

10/10 – Utmerket

Israel og Wildomar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service from front desk and restaurant, Adam makes a warm welcome everytime
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

6/10 – Grei

Yun

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great thank you for the respone!

10/10 – Utmerket

Mariana

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

10/10 – Utmerket

Luana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pools and spa at Miracle Springs are great . The practitioners at the spa are wonderful and the treatments are very good. The property is a bit dated but it is clean and well maintained. Overall , it's a very nice experience at Miracle Springs.
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

2/10 – Forferdelig

Boris

Reiste med familie
Likte ikke: Personale og service
Manager falsely abused me, one employee even cursed me
Bodde her 3 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Hi Boris We have contacted you regarding the experience on our pool deck. You are always welcome to come back. We apologize for the actions of security, however management has validated their concerns and remains neutral the past.

10/10 – Utmerket

Megan og Manteca

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The mineral pools were fantastic! Staff was friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

10/10 – Utmerket

Luis

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

6/10 – Grei

Claudia og Irvine

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
We had a nice time in the pools. The room was large and the dining was good. The interior needs some work. Showers were either lukewarm or boiling hot. Some guests left their trash and cigarette butts all over the pool deck; sad.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Noemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
To much noise on the restroom on room 23 the fan or motor was on even the switch was off but everything was perfect
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Amber og Whittier

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was good especially for the price. The room size was great! Carpets need deep cleaning and properly was out dated but again good fo the price. We would stay again. Pools werent iver crouded and very family friendly. Parking was ok.
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

2/10 – Forferdelig

William

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was a smell of mildew throughout the building Elevator and the rooms the mattresses were worn down and lumpy as I only sat down and looked around I immediately noticed stained carpet a drapes at that point I was very unhappy uncomfortable and my wife mother day weekend was ruined we canceled our room and asked to be refunded very disappointed with for price and place is not what pictures and add said it to be
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Hi WilliamWe are sorry , mildew and bad odor is not okay. We routinely rotate and replace mattresses and clean and repair our elevator whenever necessary. We hope you got to enjoy the mineral springs and may return for a day visit or spa treat!

4/10 – Dårlig

Anthony

Reiste med familie
No hot water could not take a shower all weekend
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Personale og service og fasiliteter
Nice place to stay with family, rooms are ok.
Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

kenneth og Escondido

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Moderately price accommodation with fantastic pools / spas. Rooms are a bit dated, but I spent most of my time outside. 4pm check-in is a bit ridiculous. And I suggest the hotel spends $10 and adds electric outlet / extension wire near the beds - for phone / watch charge - amazing, in this day & age, how many hotels do not have a simple electric plug for your phone!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jackie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From check in to check out, everything was very smooth. My family and I stayed for two nights and the room was bigger than we expected. It had a separate living area with a pullout couch which was a nice surprise. My two children didnt have to share a bed which they loved. The only negative I would give would be that there werent any families staying at the hotel, everyone was retired and appeared to be in their 70s and 80s. When my kids were smimming and playing in the pool, we got a lot of snide remarks and dirty looks from the other guests like we shouldnt be there.
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Jennifer

Bodde her 1 natt i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you! We are so pleased that you were happy with our resort property. We hope to see you soon.

10/10 – Utmerket

Teresa

Reiste med familie
Likte: Personale og service
Great check in staffing
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Helen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you! We are so pleased that you were happy with our resort property. We hope to see you soon.

6/10 – Grei

Deidre

Reiste med en gruppe
Likte: Renhold og personale og service
Property is old and tired, rooms ok. Dinning was adequate. Pools were nice and warm.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joycee

Bodde her 1 natt i april 2024

4/10 – Dårlig

Ma. Rafaela

Likte ikke: Renhold
Bodde her 2 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Thank you! We are so pleased that you were happy with our resort property. We hope to see you soon.

10/10 – Utmerket

Marcy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and efficient.
Bodde her 3 netter i mai 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

10/10 – Utmerket

joe

It was OK for what it was .
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Skyler Rebecca

Beautiful weekend getaway! The smoking lounge could use some work though.
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Angie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Plants and birds so beautiful on the property. Also quiet and secure feeling. Outside of property a bit dingy and dated.
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

10/10 – Utmerket

H

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!

8/10 – Bra

Robert

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Krystal den 22. mai 2024
Great ! Thank you for the great review!