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Anmeldelser av Element West Des Moines

3 out of 5
Element West Des Moines
575 S Prairie View Dr, West Des Moines, IA

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 421 av totalt 563 anmeldelser." "
Rangering på 8 − Bra. 89 av totalt 563 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 563 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 563 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 563 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lucius E

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tolerable F.

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sherryl og Plymouth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean, modern property with beautiful rooms and a great open area and patio to hang out. Free breakfast was amazing.
Bodde her 1 natt i mai 2024

8/10 – Bra

Lee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very quiet and close to where our family lives.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was large, very comfortable and very clean. The staff was congenial and helpful. The breakfast was very good. The fruit covered pancakes were excellent. The hotel and great park g facilities. This is a perfect venue for families with children, and other travelers seeking similar amenities.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Huge shout out to the staff - super friendly, super helpful, willing to go above and beyond to make sure that we were happy with our stay! … even though we ended up being there the same night as a super wild group of elementary-aged baseball players who were running wild like banshees.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Gerrad

They didn’t have a room ready for us. Front desk was very nice but we had to wait an hour for the room
Bodde her 1 natt i mai 2024

10/10 – Utmerket

nina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Mason

Bodde her 1 natt i april 2024

6/10 – Grei

Jimmy

Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
If they tell you they're fully booked, they're lying. Went to go extend with multiple outlets showing at least 9 available rooms - just for front desk and manager to insist that they were full but to "try to book and see if it will go through". They will tell you they are full so that they can maxamize profits on what little rooms they have left available. Slightly criminal in my opinion. Great hotel in terms of location and amenities though.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i april 2024

10/10 – Utmerket

Adrienne og Los Angeles

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the free breakfast in the mornings. It wasn't just pastries and coffee, but fresh pancakes, sausage, cereal, yogurt bar, etc. The staff was very friendly and allowed a late checkout at no additional charge. This was my second stay. I will definitely return again if I come back to Iowa.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Guy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the outdoor amenities.Breakfast was excellent.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean & our room smelled great.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Amy

Bodde her 2 netter i april 2024

10/10 – Utmerket

Samantha og Bethany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed this property! Super clean, everyone was friendly, good breakfast, and just an overall good experience
Bodde her 1 natt i april 2024

8/10 – Bra

Renee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a nice stay at Element West Des Moines. The lobby area is beautiful,and overall the experience is a step above other hotels in its price range (nightly reception, a staff member cooking pancakes with fun toppings, etc.). When we checked in, we were given a room on the 2nd floor. I had requested a room on the top floor, and it was clear that the request had not been seen or recorded. Jennifer, was very kind and found us a room on the 3rd floor (there are 4 floors total), away from the elevator as we had originally requested. I was grateful for her kindness and help. Our room specifically needed to have a few paint touch ups done, and there were a few small perfectly round holes in the bathroom wall (maybe where they tried to put in the towel bar) and a bit of dirt near the shower door, but overall it was clean. It may be time to replace the beds, as they had a padded mattress cover on it, but it was still not plush. I have not stayed at other places in the area, but I think you would be pleased with your stay.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Scott

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was our first stay at Element and we will be back. Lots of conveniences and the staff was so friendly and accommodating!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

jennifer

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I slept great
Bodde her 1 natt i januar 2024

8/10 – Bra

Lora

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was quick and the clerk, while not overly friendly, was polite and professional. The room was very large and the beds were comfortable. The a/c was my only complaint. We turned it all the way down but I was still very warm. Maybe that was a me problem. The bathroom was well lit but we were short a couple towels. I don’t recommend the restaurant across the street unless you are into loud sports bars with almost all high top tables. I do recommend going to Hurts Donuts!

10/10 – Utmerket

Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is extremely clean and welcoming. Hotel staff is helpful and friendly. Pool area was clean and great for kids. Room was nice with plenty of room. Would recommend to anyone!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Amy

Bodde her 1 natt i mars 2024

8/10 – Bra

Sara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in great location. only compliant was that There was no soap or shampoo/conditioner in our room
Bodde her 1 natt i mars 2024

8/10 – Bra

Kevin

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only thing I didn’t like was that there was a bunch of drunk loud people at 1am in the lobby and loud music in the room next door the room wasn’t the room I ordered but it was clean and convenient
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marcelina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Shannon og Stout

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the comfy bed, updated decor, clean room and great location for a walk to shopping and dining!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Raymon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Beautiful hotel in and out with some great views and a bunch of nearby restaurants and stores.. Only suggestion I have is that the staff check the hand sanitizer machines more often. The ones on the 3rd and 4th floor were out and also the lobby ones by the side entrance and the elevator.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
H
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lance

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel has a ton of dining options and nightlife within walking distance.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Christopher

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent quality for price
The staff was very attentive--especially the one in charge of breakfast! Excellent hotel lobby area. Will stay again!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Jen

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was stuck on food in one of the chairs, you could tell that housekeeping didn’t do a very good job and probably only vacuumed. All of the mirrors were dirty. silverware was gross. The staff was incredibly rude. Am I coworker who also had a room also had issues with the rude staff and cleanliness as well as the water pressure in the showers were absolutely terrible and the bed was really lumpy.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Cari N Josh

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent pool, hot tub area
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Mijha

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great and the staff had great customer service!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sherri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Ben

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Terrible customer service!
There was a constant beeping sound coming from the kitchen. Told front desk and they advised to flip the kitchen breakers in my room but this solution didn’t work. They then said there was nothing they could do. In the morning, the front desk asked how my stay was at checkout, I told them I didn’t sleep but two hours intermittently because of the repeated beeping noise. She said it was my bad luck and walked away.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elouisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and love that it’s in walking distance to great bar/restaurant.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Brooke

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice newer property. Good amenities and above average breakfast for this type property. Plenty of gathering space in the lobby area for groups or families to visit/bring snacks.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service
Not a great experience.
The water pressure was horrible and the bed was way to firm and way to low to the ground(didn’t realize it was platform bed), wish there was more tv stations to watch, wasn’t comfortable adding my username and password to the tv to access apps. There were dirty dishes in the dishwasher too and no hairdryer in the bathroom. Your housekeeper knocked but opened the door immediately the next morning at 10:40. Check out is not til noon, we could have been getting dressed. Very unprofessional. Your receptionist was very kind and helpful though, she had a hairdryer in our room by the time we got back from the store.
Bodde her 1 natt i januar 2024

8/10 – Bra

Joseph

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel. Breakfast is very good.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Richard og Green Bay

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They have a happy hour and a great breakfast
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jason

Reiste med familie
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Sylvia

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024