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Anmeldelser av Suburban Studios Westminster Denver North

2 out of 5
Suburban Studios Westminster Denver North
Westminster, CO

Anmeldelser

6,2
Rangering på 10 − Utmerket. 225 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 249 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 156 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 128 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 243 av totalt 1001 anmeldelser." "

6,8/10

Renhold

7,0/10

Personale og service

6,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Rocky mountain
Greit område, men ganske gamle hytter. Men greie til prisen. Så mye dyr på utsiden og det er greie turområder her
Bodde her 1 natt i juni 2019
Svar fra Amanda LaValley den 23. juni 2019
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. Thank you for being our guest and we hope to see you again on your next visit to the Denver area.

2/10 – Forferdelig

Rosemary

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was void of an actual entryway door into the property lobby. I couldn't tell if it had been broken by something or if it was just in the process of being replaced. Everyone had to gain entry via a stairwell door. The room I stayed in was not vacuumed and the walls and doors had visible dirt from hands that have touched the surface.
Bodde her 6 netter i mai 2024

2/10 – Forferdelig

Chris

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
this property needs to be closed down the most disgusting place I’ve ever stood in. The staff look like they were all on drugs.
Bodde her 7 netter i april 2024
Svar fra management den 19. mai 2024
Chris , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 – Forferdelig

Margaret

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was uncomfortable from the moment i walked in. Staff gave me little to no information. A person claiming to be from "management" knocked on our door at 2 am to yell at us for being loud when we were in bed at 9 pm.
Bodde her 1 natt i januar 2024
Svar fra management den 11. mars 2024
Margaret , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

4/10 – Dårlig

Nathan

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Lots of equipment was broken. You can hear everything your neighbors say as if they're in the room with you. The staff was very nice and did their best to help.
Bodde her 1 natt i februar 2024
Svar fra Management den 22. feb. 2024
Nathan , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 – Forferdelig

Justin

Likte ikke: Renhold og personale og service
Can't get a hold of the front desk. I am given a prompt to leave a voicemail but the mailbox is full
Svar fra Management den 17. feb. 2024
Justin,we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jesse at the front desk was awesome. We previously stayed at another local Surburban Studios and the staff was extremely terrible and unprofessional. Was a pleasure to see Jesse again.
Bodde her 8 netter i februar 2024
Svar fra Management den 12. feb. 2024
James , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 – Grei

Samuel

Likte: Personale og service
Staff was friendly and accommodating
Bodde her 7 netter i januar 2024
Svar fra Management den 26. jan. 2024
Samuel , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 – Forferdelig

Bevin

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My spouse & I both were on the checkin receipt. Already in Denver, he came to checkin while my flight was delayed. He was given a hard time & told all people in the traveling party have to show IDs staying in the room. Later we both attempt to get in, but 1 key wasn’t working & the other key inconsistently not working. Get to the room. Missing shower curtain. How disrespectful to check someone, anyone into a room with the shower curtain missing. Coffee maker is missing from the room. Dried vomit on the bathroom floor that has dirty shoe prints through it. You can’t walk barefoot or with socks & your shoes are sticking to the floor. The window curtain is off its hooks. We were trying to rehook it for 5 mins & gave up. Trash on the sides of the coffee table. Looks like snot rags & a malt liquor bottle. Batteries missing from the LCD tv in the room. Tv is definitely here, but you can’t watch anything without the remote batteries. Hair-blow dryer ripped from the wall and missing. Bathroom door does not close because it’s warped. Probably due to no shower curtain in the bathroom. All light switch covers are missing, which is probably a building code safety violation. Beware if your traveling with small children. There is electrical wiring exposed. Neighbors are loud with music & tvs. Honestly, this room isn’t even worth the price. I actually feel disrespected & literally robbed of my money being put in this room that was advertised a certain way, but not that at all.
Svar fra Management den 22. jan. 2024
Bevin, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

4/10 – Dårlig

Emma

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Management den 10. jan. 2024
Emma, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 – Forferdelig

Oskerlys

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Management den 8. jan. 2024
Oskerlys, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 – Forferdelig

Veronica

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023
Svar fra Management den 8. jan. 2024
Veronica, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 – Utmerket

Yasminka

Bodde her 1 natt i desember 2023
Svar fra Management den 2. jan. 2024
Yasminka, Thank you so much for the great review.. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

6/10 – Grei

Clementina

Bodde her 7 netter i desember 2023
Svar fra Management den 2. jan. 2024
Clamentina, thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

6/10 – Grei

Anwar og gallup

Forretningsreisende
Too many dogs
Bodde her 7 netter i november 2023
Svar fra Management den 16. nov. 2023
Anwar, thank you for the review and comments. Your feedback is important to us and we will use it to create a better guest experience.

4/10 – Dårlig

Stephen

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No staff on site
Bodde her 2 netter i oktober 2023
Svar fra Management den 6. nov. 2023
Stephen, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 – Utmerket

Franklin og Thornton

Forretningsreisende, Reiste med familie
Likte: Renhold
Nice staff
Bodde her 7 netter i september 2023
Svar fra Management den 2. nov. 2023
Franklin, Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

6/10 – Grei

Kim

Bodde her 1 natt i oktober 2023
Svar fra Management den 26. okt. 2023
Kim, thank you for the review and comments. Your feedback is important to us and we will use it to create a better guest experience.

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing place, that makes you feel at home!
We checked into this extended stay after a bad experience at our other one. We were greeted with smiles and amazing service!! We felt accepted and treated the same instead of making us feel like we were beneath them, like our last extended stay. It is safe, the rooms are cute and have good space. Everyone on this property has been so nice and friendly. I would highly recommend this place, if you are looking for a low key relaxed place. Larry and Amanda, will welcome you with open arms! We LOVE it here.
Bodde her 7 netter i oktober 2023
Svar fra Management den 23. okt. 2023
Cynthia, thank you for the great review and comments. Your feedback is important to us and we will use it to create a better guest experience

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible service
It was horrible from the miscommunication of check in to leaving early for bed bugs and the property not accommodating anything for us but they could give us another room but who’s to say that room doesn’t have bed bugs too. Super disappointing will be filling a claim in court with them wouldn’t even email or call me see if there was anything they could do just nope no refund. Not clean at all. I’m 6 months pregnant and had my 8 month son with me.
Bodde her 9 netter i september 2023
Svar fra management den 4. okt. 2023
Thank you so much for the feedback! We do hate to hear that you did not enjoy your stay.

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Check in took too long and then when my friend and i got to our room, we found out that we had been given keys to an unfinished room, which took more time. We were on a time crunch and the worker at the desk knew this so the whole ordeal was very frustrating
Bodde her 1 natt i september 2023
Svar fra management den 4. okt. 2023
Thank you for the feedback. We will use your comments to create a better experience.

6/10 – Grei

Zachary

Forretningsreisende
Likte: Personale og service
Good spot to stay if you’re just looking for a place to stay for a few days
Bodde her 15 netter i september 2023
Svar fra management den 4. okt. 2023
Zachary, thank you for the review and feedback.

4/10 – Dårlig

Younghyeok

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not recommend
Bodde her 7 netter i september 2023
Svar fra Management den 15. sep. 2023
We are sad to hear that your experience did meet your expectations. We will take your comments and utilize them to create a better guest experience for future stays. Thank you, again.

2/10 – Forferdelig

Luis

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were not ready when ppl arrived, were supposed to be 3 - 2 double bed rooms and instead they were given 3 - 2 METAL FRAME TWIN beds. Horrible!!
Bodde her 15 netter i august 2023
Svar fra Management den 15. sep. 2023
Luis, we are sad to hear that your experience did meet your expectations. We will take your comments and utilize them to create a better guest experience for future stays. Thank you, again.

8/10 – Bra

Lorraine

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter
It's ok, but they working on the place. The male that works the front desk was very nice and helpful.
Bodde her 7 netter i september 2023
Svar fra Management den 11. sep. 2023
Lorraine, thank you for the 4 star review! We are working on providing a better experience for our guests so we appreciate the feedback.

2/10 – Forferdelig

James D

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Management den 15. sep. 2023
James, we are sad to see that your experience did meet your expectations. All feedback is important and we will take this score and share with personnel to create a better guest experience.

4/10 – Dårlig

Yessica

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not recommend
First they don’t have my room available, then they give me a room that the lock was broken, I get a non-smoking an my room smell like someone smoke there plus people do marijuana inside of the hotel (rooms) because we can smell that
Bodde her 1 natt i august 2023
Svar fra Management den 30. aug. 2023
Thank you for sharing your feedback with us. We're sorry your experience didn't match your expectations. Your situation was an uncommon occurrence and we promise to do better in the future.

2/10 – Forferdelig

Vicki

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Was not handicap accessible. Just a tub with lots of bars. No carpet. Crappy bed. Scary surroundings.
Bodde her 2 netter i august 2023
Svar fra Thank you, Heather Riggs GM den 25. aug. 2023
I am sorry you were not happy with the room; they are newly renovated with LVT flooring and brand-new beds, fridges and microwaves.

6/10 – Grei

Daniel

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
TV didn't work. No coffee maker. Very loud air conditioner. Bathroom smelled of mold. No ice. Loud people in the next room.
Bodde her 5 netter i august 2023
Svar fra Management den 15. sep. 2023
Daniel, we are sad to hear that you did not completely enjoy your stay. Your feedback is important and your comments will help us create a better guest experience. Thank you.

2/10 – Forferdelig

Siemay

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I paid for a king bed but they only has queen bed. No toilet paper or holder when I arrived. Tears in the linoleum floor and side table dirty with food stains. Holes in the whole.
Bodde her 1 natt i august 2023
Svar fra Management den 15. sep. 2023
Siemay, we are sad to hear that your experience did meet your expectations. We will take your comments and utilize them to create a better guest experience for future stays. Thank you, again.

4/10 – Dårlig

Joseph

Bodde her 7 netter i august 2023
Svar fra Management den 15. sep. 2023
Joseph, we are sad to see that your experience did meet your expectations. All feedback is important and we will take this score and share with personnel to create a better guest experience.

10/10 – Utmerket

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 22 netter i juli 2023
Svar fra Management den 15. sep. 2023
Lori, thank you for the amazing review! We love to see that you enjoyed your stay.

6/10 – Grei

Kimberly

Bodde her 1 natt i august 2023
Svar fra Management den 30. aug. 2023
Thank you for sharing your feedback with us. We're sorry your experience didn't match your expectations. Your situation was an uncommon occurrence and we promise to do better in the future.

8/10 – Bra

sheryl

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 5 netter i juli 2023
Svar fra Management den 15. sep. 2023
Sheryl, thank you for the feedback. We are happy to hear that you enjoyed your stay.

6/10 – Grei

Liam

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It’s somewhat difficult to review this property. The reason multifaceted. First, I called for a late check in and was told that all I would need to do was call a number and someone would be down to greet me. I called the number 44 times to no avail for the next few hours. I basically slept in my car. When it was time someone would physically be there at 9am, I was told she had checked someone in at 2:30 am, but then I showed her the time of my call which was at 2:29. So there was some untruth to that. Also I was charged the full rate even though the service expected wasn’t reciprocated. This is supposedly a non-smoking hotel. But when I entered my room, it was the epitome of a smoking room. I asked about it not wanting to be charged any penalty for smoking and was told that that was a surprise and that they couldn’t move me because they were full. Anyway, the one good thing was that there was good television and the bed was comfortable.
Bodde her 3 netter i juli 2023
Svar fra Management den 15. sep. 2023
Liam, we appreciate the feedback. We hate to hear that you had some not so good experiences. We will utilize your comments to create a better guest experience.

10/10 – Utmerket

Karina

Bodde her 1 natt i juli 2023
Svar fra Management den 15. sep. 2023
Katrina, we appreciate the amazing feedback! We are glad to see that you enjoyed your stay.

2/10 – Forferdelig

Wendy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
You freakin double booked rooms leaving myself, my daughter, and her friend with no place to stay. We slept in our car
Bodde her 2 netter i juli 2023
Svar fra Management den 15. sep. 2023
Wendy, we are sorry to hear that this happened to you. Your experience was not a great one and that is not our normal practice. We apologize, again.

2/10 – Forferdelig

Madison

Likte ikke: Overnattingsstedets bygg og tilstand
Super dirty as you walked in.
Bodde her 2 netter i juli 2023
Svar fra Management den 15. sep. 2023
Luis, we are sad to hear that your experience did meet your expectations. The hotel is going through changes and renovations and we will share your comments with personnel to create a better guest experience.

2/10 – Forferdelig

Raquel

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The place looked like it was a crack house reallly bad and the rate on hotels.com was a lie
Bodde her 7 netter i juli 2023

2/10 – Forferdelig

Stephanie

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I wish I would have went off the reviews from other guests. Hours before I checked in I received a call from the front desk saying the room I had booked was unavailable ( I had booked a room with 2 beds). They offered me 2 rooms for the price of one or a room with a single King bed. The 2 rooms would not work due to me being the only adult with 2 minors. I told the front desk I guess we would have to make the king bed work. We checked out a day early due to our trip ending sooner then originally planned. When we originally checked in I paid the full amount for the stay and it came out of my bank account. When we got home I noticed I had the full amount being charged to my account again (almost $700). I called the front office to see what was going on only to be informed that the original person that had checked me in did it wrong and that is why I was being charged again but the manager had caught it and I would get the money back in 2-3 days. I asked to speak to a manager (after I could hear the manager telling the lady what to say to me) and was put on hold only to be told that the manager was busy. I would run and not waste your money! Listen to all the bad reviews like I did not. You will be disappointed if you chose to stay! We have travelled all over the US and this was by far the worst experience and stay we have had.
Bodde her 9 netter i juni 2023

2/10 – Forferdelig

Kristen

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
If I could rate 0 stars I would. Hotel was filthy and smelt of cigars and chemicals. Pillows were dirty upon arrival. Ended up getting bit by bed bugs as well as my partner, and when trying to bring it to managements attention, one hung up on me after being rude. The Second Lady refused a refund and insisted the hotel didn’t have bed bugs, I did. This place shouldn’t be in business now reading the many other horrible experiences.
Bodde her 3 netter i juni 2023

2/10 – Forferdelig

Christopher

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointment Motel
Bodde her 7 netter i juni 2023

2/10 – Forferdelig

Mark

Forretningsreisende, Reiste med kjæledyr
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was no one at the desk. Couldnt get new keys. No iron or ironing board. Active shooter situation ik my second night. They should be paying people to stay here. It is traumatizing.
Bodde her 5 netter i juni 2023
Svar fra Manager den 29. juni 2023
I am so very sorry your stay was disturbed by a domestic violence situation. We can't control every guest and every situation. We do have a no weapons policy at this hotel but we do not search bags of the guests checking in. We have on call service after hours if you call the number if you lost your key. We also have ironing boards and iron if you ask the front desk.

2/10 – Forferdelig

Nadab

Bodde her 3 netter i juni 2023

6/10 – Grei

Kristopher

Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Robert

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Checked in and room was filthy. Front desk attendant did not offer to clean room or change rooms just said that " only their GM could issue a refund". Still trying to get my refund for 2 nights.
Bodde her 2 netter i mai 2023

2/10 – Forferdelig

Greg

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was nothing like i thought. Elevator was out had use stairs. Dirty. Smelly. Stains in bed sheets.
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Keomia

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This place is not a home away from home the advertising is false and once you see the hell hole that it is they have the nerve to say you can’t change your mind about staying “No refund “
Bodde her 10 netter i mai 2023

2/10 – Forferdelig

Todd

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Shay

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2023