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Anmeldelser av Mint House Denver Downtown Union Station

4 out of 5
Mint House Denver Downtown Union Station
1777 Chestnut Pl, Denver, CO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 194 av totalt 296 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 296 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 296 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 296 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 296 anmeldelser." "

9,2/10

Renhold

8,4/10

Personale og service

9,0/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Karen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The air conditioner didn’t work in our room so it was 77 ° in our room most of the time. We didnt have a parking pass in our room after purchasing so it took 2 hours to get that. Other than that everything was great! Also the pool was closed
Bodde her 1 natt i mai 2024
Svar fra Treasure C den 27. mai 2024
Hi Karen,I'm so sorry to hear that you experienced some issues during your stay with us. I apologize for the inconvenience caused by the air conditioner not working properly, which made your room uncomfortable. I'm also frustrated to hear that we didn't provide you with a parking pass in your room, which led to a delay in getting it sorted out. Additionally, I'm sorry to hear that the pool was closed during your stay. Despite these issues, I'm glad to hear that everything else was great for you. Please know that we're taking these issues seriously and will do our best to address them so that we can provide a better experience for our guests in the future.

8/10 – Bra

reece

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hard to find the location, directions take you to a building next door. The signage to indicate the property location is not so great. Once we were checked in, it was great!
Bodde her 1 natt i mai 2024
Svar fra Mint House den 21. mai 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 – Utmerket

Zachary

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Mint House den 15. mai 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Eyobe

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Mint House den 15. mai 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Tyrel

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice room and overall building. Fitness center was great.
Bodde her 1 natt i mai 2024
Svar fra Mint House den 13. mai 2024
They took perfect care of my home, communicated clearly throughout, and I would welcome them back in a heartbeat! It was an honor to host you - sending you a warm thank you from all of us at Mint House!

10/10 – Utmerket

Jennifer

Likte: Renhold og overnattingsstedets bygg og tilstand
Great downtown location. Nice property with nice view. Easy communication, and instructions were clear
Bodde her 1 natt i mai 2024
Svar fra Mint House den 12. mai 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

8/10 – Bra

Shauna

Bodde her 1 natt i mai 2024
Svar fra Treasure den 27. mai 2024
Hi Shauna,Thanks for the review. We are glad to hear that you have enjoyed your stay with us.

10/10 – Utmerket

Sonya

Likte: Fasiliteter
Great! Loved it
Bodde her 2 netter i februar 2024
Svar fra Mint House den 4. mai 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Josh

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Spacious apartments. Wonderful views. Free coffee in the lobby. Allowed to check in early upon arrival.
Bodde her 3 netter i april 2024
Svar fra Mint House den 29. apr. 2024
You were a fantastic guest! I’d be glad to host again anytime. They took great care of my place, left it clean and tidy, and was a pleasure to speak with. Highly recommended! Thank you from all of us at Mint House!

8/10 – Bra

Concepcion

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Mint House den 29. apr. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 – Utmerket

Cara

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Mint House den 29. apr. 2024
You were a fantastic guest! I’d be glad to host again anytime. They took great care of my place, left it clean and tidy, and was a pleasure to speak with. Highly recommended! Thank you from all of us at Mint House!

10/10 – Utmerket

Whitney

Likte: Renhold og overnattingsstedets bygg og tilstand
Great stay
Bodde her 4 netter i april 2024
Svar fra Mint House den 29. apr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Angelica

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Mint House den 29. apr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Sara

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service; very responsive; so much space to relax in; great restaurants and grocery options nearby
Bodde her 1 natt i mars 2024
Svar fra Mint House Guest Care den 24. mars 2024
Thank you so much, Sara! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 – Utmerket

Luke William

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Mint House Guest Care den 19. mars 2024
Thank you, Luke! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Mikky

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed the stay and the view was absolutely stunning.
Bodde her 5 netter i mars 2024
Svar fra Mint House den 18. mars 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

6/10 – Grei

Chantele

Likte: Renhold
The property is nice, and in a good location. The apartment is also clean. Unfortunately, the bathroom sink had cloudy water and the bathroom tub and very very bad drainage to the point that I was standing in a small pool up to my ankles every time I took a shower.
Bodde her 2 netter i mars 2024
Svar fra Justin E. den 11. mars 2024
Hello Chantele and thanks so much for providing us with your review. While I'm pleased to hear that your overall stay with us went well and that our cleanliness, tech, location, and staff all met your expectations, I do apologize that the bathroom sink had cloudy water and drainage challenges which detracted from your overall experience. Please be assured I will review your comments with my team and ensure that corrective action where feasible so that these issues do not occur again in the future. We appreciate your business and hope to see you back again on your future travels to Denver. Take care.David DiFalcoGeneral Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Quick easy and good
Just an overnight stay during construction / water work. Very nice clean and close to home.
Bodde her 1 natt i februar 2024
Svar fra Mint House Guest Care den 27. feb. 2024
Thanks so much. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 – Utmerket

Kelly

Reiste med en gruppe
Likte: Renhold og romkomfort
Excellent Stay!
Our 2 bedroom unit was fantastic! Clean and extremely comfortable! The kitchen was stocked with basics and the beds and linens were comfortable. Perfect location and amenities for a getaway with friends!
Bodde her 1 natt i februar 2024
Svar fra Mint House den 26. feb. 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Marlo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Modern and clean. Great practical details supplied. Our family appreciated the amazing fitness center too. Great location near train station and many highly reviewed places to eat and places to see.
Bodde her 3 netter i februar 2024
Svar fra Mint House den 26. feb. 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

4/10 – Dårlig

Michael

Likte ikke: Romkomfort
Bodde her 1 natt i februar 2024
Svar fra Mint House den 18. feb. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

4/10 – Dårlig

Randy og Tualatin

Reiste med en gruppe
Likte ikke: Renhold
Upon arrival to Mint House Denver, there was a cleaning product bottle in the bathroom, damp towels on the rack, a used sponge in the kitchen sink, and trash in the kitchen bin. The bathtub had a clogged drain, leaving me standing in two inches of soapy scum water. I booked a room with the expectation of doing laundry, but the room was out of laundry pods. I asked the onsite staff for help, and they referred me to a concierge number that was closed for the day. I responded to a 'how is your stay' text, and tried over TWO DAYS to get the central staff to corodinate with the building staff to deliver laundry pods. It never happened. Several of the apartment furnishings/upholstery/materials looked worn, clearly a building that was designed to last only as long as the developer took to flip it. But if you love trains, you will appreciate the freight cars shunting in the adjacent rail yard in the middle of the night. Skip the inattentive experience of Mint House and choose a property that prioritizes customer experience and local staff catering to your needs.
Bodde her 2 netter i februar 2024
Svar fra Mint House den 18. feb. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 – Utmerket

Danny

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and convenient.
Bodde her 1 natt i februar 2024
Svar fra Mint House den 18. feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Mint House den 14. feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

6/10 – Grei

Laura

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Mint House den 14. feb. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 – Utmerket

Alexander

Likte: Renhold og romkomfort
Great price, location, and comfort in Denver
Incredible location, building, and amenities. Pool was closed for maintenance, but it's the middle of winter so that makes sense. The room, view, and decor were super cool as was the price. Cleanliness was mostly good, though there was a dirty washcloth stuffed above the dryer. Granola bars were a nice and appreciated touch; coffee was gross but maybe just needed creamer or milk.
Bodde her 1 natt i januar 2024
Svar fra Mint House den 14. feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Mint House den 14. feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

6/10 – Grei

Anthony

Reiste med familie
Likte: Renhold og romkomfort
Key fob
Needs to better inform customers that this hotel is located in a residential building complex and parking is not included. Any other hotels come with parking. Elevator needs key fob to work, but you have to leave your key fob in the apartment. So you have to go to the lobby and walk up through the whole parking lot. And thats only because i happened to grab my parking lot pass because i thought that had to be left in room. Lucky i did or i wouldnt have been able to get my car and i would have been stuck at the lobby
Bodde her 1 natt i januar 2024
Svar fra Mint House Guest Care den 6. feb. 2024
Thank you, Anthony for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.

10/10 – Utmerket

Dori

Reiste med en gruppe
Great experience.
The Mint House had so many cool amenities. I really wish we were staying for more than just one night. The bed was super comfy too. Would definitely book again next time I’m back in Denver hopefully for longer. Location was in walking distance of many fun things.
Bodde her 1 natt i januar 2024
Svar fra Mint House Guest Care den 27. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jennifer

Likte: Overnattingsstedets bygg og tilstand
This was our first time staying at Mint Hotel and we had the best experience. Communication and check in was top notch and the accommodations were precisely cleaned and absolutely perfect! We would highly recommend choosing Mint Hotel for your next visit to Denver.
Bodde her 1 natt i januar 2024
Svar fra Mint House Guest Care den 27. jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jane

Reiste med en gruppe
Likte: Renhold og romkomfort
Wonderful location in Denver
Bodde her 3 netter i januar 2024
Svar fra Marchie B. den 25. jan. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 – Utmerket

melanie

Reiste med en gruppe
Likte: Renhold og romkomfort
Enjoyed my stay
Mint house is really nice located near a lot of stuff and great food. Will stay again
Bodde her 3 netter i januar 2024
Svar fra Mint House Guest Care den 24. jan. 2024
Thank you so much, melanie! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

2/10 – Forferdelig

Azanae

Bodde her 3 netter i januar 2024
Svar fra Mint House den 14. feb. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 – Bra

Idesha

Reiste med en gruppe
Likte: Romkomfort
Likte ikke: Renhold
Great building and location!!!!
Mint House was a good alternative to a traditional hotel. The apartment was very modern and comfortable. I would definitely stay again. Here are my pros and cons: PROS Location was perfect! Lots of walkable stores and restaurants, with Whole Foods right across the street. Union Station was maybe 2 blocks away and we took the Amtrack up to the snow with no issues. Check in and out was very simple. I saw a few prior reviews that had some issues but the instructions were detailed and clear, and a security guard was always in the lobby to assist. Since it was below zero on my trip i was VERY appreciative that the hot water in the unit was HOT HOT. The heater worked well and kept the apartment nice and toasty. CONS My biggest issue was the cleanliness of the unit. I'm not normally nit picky and at first glance the common space was great. Until i went into the master bed and bath. The carpet was filthy with hair and random things stuck in it. Some of the bathroom towels were dingy. I also found a few hairs on the comforter so i slept on the other side. It looked like the unit was "picked up" in terms of making the bed and folding the towels but not actually cleaned. Luckily I had a few clean towels to work with but I refused to vacuum that carpet or pick up anyone's hairs. Supplies were also limited in terms of toilet paper and paper towels. There were not new rolls of either and I had a 4 day stay, so we ran out after about 2 days. No tvs in bedrooms
Bodde her 4 netter i januar 2024
Svar fra Mint House Guest Care den 24. jan. 2024
Thank you, Idesha for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays.

8/10 – Bra

Andresa

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful downtown suite; perfect for a weekend getaway! Great downtown access and walking distance to all my immediate needs/amenities. The unit was exactly as described, clean and great customer services for all your needs. Great size space, wonderful amenities (washer/dryer, full kitchen/etc.) and even a great gym to use. Will definitely stay again on my next jaunt through Denver!
Bodde her 3 netter i januar 2024
Svar fra Mint House Guest Care den 24. jan. 2024
Thank you so much, Andresa! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

10/10 – Utmerket

Angela

Likte: Romkomfort
Bodde her 1 natt i januar 2024
Svar fra Marchie B. den 14. jan. 2024
Thank you for staying with us! We appreciate your feedback.

6/10 – Grei

Danielle

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Mint House Guest Care den 24. jan. 2024
Thanks so much, Daniella. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

8/10 – Bra

Bretta

Bodde her 1 natt i januar 2024
Svar fra Mint House Guest Care den 6. feb. 2024
Thank you, Bretta! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Tamberlyn og Murfreesboro

Bodde her 3 netter i januar 2024
Svar fra Mint House Guest Care den 24. jan. 2024
Thank you, Tamberlyn! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Brooke

Bodde her 1 natt i januar 2024
Svar fra Mint House Guest Care den 6. feb. 2024
Thank you, Brooke! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Jahsana

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Mint House Guest Care den 6. feb. 2024
Thank you, Jahsana! We're so grateful to have fantastic guests like you! Please come back and see us any time!

6/10 – Grei

Pinyi

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
The apartment is decent, but the walls are thin, and Union Station is quite loud at night. In addition, $50 per night for parking is ridiculous.
Bodde her 5 netter i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thanks so much, Pinyi. We're so glad we were able to host you and appreciate your feedback! Hope to see you again soon!

10/10 – Utmerket

William

Bodde her 2 netter i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thank you, William! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Adamaris

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thank you, Adamaris! We're so grateful to have fantastic guests like you! Please come back and see us any time!

8/10 – Bra

Amanda

Bodde her 5 netter i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thank you, Amanda! We're so grateful to have fantastic guests like you! Please come back and see us any time!

6/10 – Grei

Martie

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold
A wee bit disappointing
The unit was actually pretty cool, however, we purchased a 2 bedroom because we were traveling as a family and 3 hrs before check in we got a message telling us it was no longer available via text, when we stated we were notnok with that they told us we could take what they had which was two single rooms or get a refund, to find a 2 bedroom anything over holiday break would have been impossible so we took the two singles. The management team at the site were lovely and very accomodating however they did not work for Mint, Mint is 100% off site (likely NY or somewhere), we tried to check in but they sent our room number but no code. Called the number provided, ling wait time, an hour later someone called me back. They were responsive by text, usually 20 to 30 mins on response. Like I stated the room was pretty cool, however the floor in room 821 had hair balls, the counters were dirty and there were crumbs everywhere. Our unit was in better condition, or so we thought, the water did not drain in the bathtub when taking a shower, and the mattress pad was very dirty, did not look like it had been washed when the prior people checked out. The location was amazing, again the room has the potential to be incredible, just not quite ready for prime time
Bodde her 2 netter i desember 2023
Svar fra Marchie B. den 30. des. 2023
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. We apologize for the inconvenience that it may have caused and will use your feedback to do better. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. We hope to see you again soon so we can meet your expectations!

10/10 – Utmerket

Agustin

Bodde her 5 netter i desember 2023
Svar fra Marchie B. den 30. des. 2023
Thank you for staying with us! We appreciate your feedback.

10/10 – Utmerket

Trevor

Reiste med familie
Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thank you, Trevor! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Mint House Guest Care den 2. jan. 2024
Thank you, John! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 – Utmerket

Thomas og Tulsa

Bodde her 2 netter i desember 2023
Svar fra Mint House Guest Care den 24. jan. 2024
Thank you, Thomas! We're so grateful to have fantastic guests like you! Please come back and see us any time!