Utsikt fra overnattingsstedet

Anmeldelser av Kimpton Hotel Monaco Denver, an IHG Hotel

4 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 567 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 236 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 65 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 34 av totalt 1000 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Maybelle og Wash

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was quiet, the reception and lounge area was quiet and cosy. Walkable to many excellent restaurants. Rooms were clean. Mixer in our shower was broken.
Bodde her 1 natt i mai 2024
Svar fra The Hotel Monaco Team den 15. mai 2024
Thank you for your review Maybelle. We value feedback from our guests as a tool to improve the team. We hope to see you again soon.

8/10 – Bra

Margarita

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We enjoyed our stay for the most part. However our room faced the parking garage. We would get light and noise from the cars in the garage all day and night. It was also just ugly to look at. I wish the reservation would have indicated that. The room had really comfortable beds.
Bodde her 2 netter i mai 2024
Svar fra The Hotel Monaco Team den 14. mai 2024
Thank you for reviewing your stay Margarita.

2/10 – Forferdelig

Chyna

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I had a terrible experience at Kimpton Hotel Monaco Denver. I would not recommend. The staff are very rude and disrespectful.
Bodde her 3 netter i mai 2024
Svar fra Property Management den 14. mai 2024
Thank you for sharing your experience with us. We are disheartened to hear that the service you received fell below your expectations and our standards. We can assure you that this is not the norm at our hotel and we'll absolutely be sharing your valued feedback with our team. We hope you'll give us another chance to welcome you back and demonstrate the exceptional service we normally provide.

10/10 – Utmerket

Keara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I’d definitely stay here again!
Bodde her 1 natt i mai 2024
Svar fra Property Management den 6. mai 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 – Grei

Miguel

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Its was a beautiful stay. We did have trouble finding how to get my car parked. We did require more counter space and outlets to charge our phone , plug in hair tools etc in the room. And beds were highly uncomfortable, regardless we were taken care of by personel and the front desk.
Bodde her 1 natt i april 2024
Svar fra The Hotel Monaco Team den 1. mai 2024
Miguel,Thank you for taking the time to review your stay with us here at the Monaco. We are sad to hear you had troubles with parking and the beds. We strive for everyone's stays to be spectacular and apologize for coming up short. We hope to see you again in the future to make a better second impression

10/10 – Utmerket

Amy

Bodde her 3 netter i april 2024
Svar fra Property Management den 20. mai 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 – Bra

William

Bodde her 5 netter i april 2024
Svar fra The Hotel Monaco Team den 14. mai 2024
Thank you for reviewing your stay William. Hope to see you again soon.

2/10 – Forferdelig

Blanca

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Property Management den 24. apr. 2024
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

6/10 – Grei

Jarrod

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
I enjoyed the location. It seemed fairly central to alot of nearby entertainment. The lobby however reminded me of a kennel which i understand had to do with being dog friendly but i felt there could be extra steps involved with keeping it at least smelling cleaner. The only other thing i could say is the upfront deposit was high aswell as a non itemized return of said deposit after days of waiting
Bodde her 3 netter i april 2024
Svar fra Property Management den 24. apr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

2/10 – Forferdelig

IAN og Nederland

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointing stay. Hotel is aging, not as nice as other Kimptons, room a weird shape and size and looked out into a parking garage. Definitely wouldn’t stay again.
Bodde her 1 natt i april 2024
Svar fra The Hotel Monaco Team den 14. apr. 2024
Thank you for taking the time to review your stay Ian. We are deeply saddened to hear you had a disappointing stay. As we are an urban hotel some of our rooms are facing the structures around us, but we do hope that you choose to return and we can get you in a different facing room for a better second impression.

6/10 – Grei

Christopher

Bodde her 3 netter i april 2024
Svar fra The Hotel Monaco Team den 29. apr. 2024
Hi Christopher, Thank you for taking the time to review your stay.

10/10 – Utmerket

Astrid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
☺️
Bodde her 1 natt i april 2024
Svar fra The Hotel Monaco Team den 5. apr. 2024
Thank you Astrid. We are delighted to hear you had a good experience and hope to see you again soon.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful, clean large room with two queens. Would definitely stay there again.
Bodde her 1 natt i mars 2024
Svar fra The Hotel Monaco Team den 26. mars 2024
John,Thank you so much for taking the time to review your stay. Lovely to hear you enjoyed and we hope to welcome you back soon.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was within walking distance to many restaurants and stores and very friendly staff.
Bodde her 4 netter i mars 2024
Svar fra The Hotel Monaco Team den 23. mars 2024
Thank you Jennifer for your review. Happy to hear you enjoyed your time here at the Monaco and we hope to see you again in the future

10/10 – Utmerket

leslie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed for an Avalanche game. The Hotel was very clean, and the staff was very friendly and nice.
Bodde her 1 natt i mars 2024
Svar fra The Hotel Monaco Team den 12. mars 2024
Leslie,Thank you for your review and for choosing the Hotel Monaco for your stay. Happy to hear you enjoyed and hope to see you again soon.

10/10 – Utmerket

Rizalina

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was so helpful
Bodde her 1 natt i februar 2024
Svar fra The Hotel Monaco Team den 28. feb. 2024
Thank you so much for taking the time to review your stay. We hope to see you again in the future!

6/10 – Grei

Steven

Bodde her 3 netter i februar 2024
Svar fra The Hotel Monaco Team den 28. feb. 2024
Hi Steven,We are sorry to see your stay was not up to expectations. We strive for every guest to have a 10/10 experience and do apologize we fell short. We hope to have you with us in the future for a chance to make a better impression

10/10 – Utmerket

Deidre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra The Hotel Monaco Team den 25. feb. 2024
Thank you for taking the time to review your stay. We hope to have you here with us again in the future.

8/10 – Bra

Leslie og Verona

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff should smile more ; room had an elevated parking lot view line ; parking is ridiculously expensive ; lobby lounge is very very warm and inviting
Bodde her 4 netter i februar 2024
Svar fra Hotel Management den 21. feb. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Utmerket

Kurt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff and very nice room.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 21. feb. 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 – Grei

Andrea

Reiste med partner, Forretningsreisende
We needed to ask twice for things to get done. Customer service not at to par
Bodde her 2 netter i februar 2024
Svar fra The Hotel Monaco Team den 12. feb. 2024
Thank you Andrea for providing feedback for your stay. We are sorry to hear you were not satisfied during your stay. We apologize for coming up short and will use the provided feedback to help our staff improve.

4/10 – Dårlig

Verifisert reisende

Likte: Romkomfort
Don’t.
Unfriendly desk clerk. Couldn’t care less that I was there. Tiny room for the price. No coffee, no iron, microwave. Just overpriced the location it’s in.
Bodde her 1 natt i februar 2024
Svar fra The Hotel Monaco Team den 9. feb. 2024
We are sorry to hear that your expectations for the stay were not met. We take in all feedback to help the team improve. Unfortunately we do some times come up short. Please note we always have coffee machines and microwaves to put in rooms upon request and all rooms include an iron. If this was not conveyed we do apologize and hope to be able to make a better impression in the future.

10/10 – Utmerket

Juan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The valet is crazy expensive
Bodde her 3 netter i februar 2024
Svar fra The Hotel Monaco Team den 5. feb. 2024
Thank you for your feedback.

8/10 – Bra

faye

Bodde her 3 netter i februar 2024
Svar fra The Hotel Monaco Team den 23. mars 2024
Thank you for your review.

10/10 – Utmerket

Alice

Bodde her 2 netter i januar 2024
Svar fra Jess den 4. feb. 2024
Thank you so much Alice for taking the time to review your stay. We hope to see you soon.

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Return visitor
Everything was clean. Excellent and friendly service by everyone.
Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was really amazing. Staff was great and loved all of the amenities.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 – Utmerket

Corbin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room! Felt like we had a little apartment. Room was very clean and updated!
Bodde her 4 netter i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Thank you for the great feedback you have provided. Your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

8/10 – Bra

Joseph

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Hotel is a touch dated, but was still a great option for 1 night in Denver. Small things: water pressure in shower was weak, the television should be updated - it was a struggle to use, they could add a bluetooth speaker to the rooms, the elevators need to be redone. Everyone was incredibly courteous and kind, loved the free wine hour from 5-6 pm and then also the free nightcap from 8-10 pm. Overall a good stay with a solid price to match.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Utmerket

Jenny

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brian at the front desk was delightful. Room was large and comfortable.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 22. jan. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great room/hotel decor/ambiance, the room was large & the soaking tub was great. Bathroom floor could be cleaned better. It would have been nice if the restaurant had dessert options.
Bodde her 1 natt i januar 2024
Svar fra Jess den 9. jan. 2024
Thank you for taking the time to review your stay, we are so happy to hear you enjoyed the tub. We appreciate your feedback and will be sure to follow up with the appropriate teams. We hope to see you again!

8/10 – Bra

Janet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It would be nice if there was Bluetooth speakers in the room. Chicago has them.
Bodde her 3 netter i januar 2024
Svar fra Jess den 9. jan. 2024
Thank you for your feedback. We are always looking for ways to improve and will be forwarding this along to the correct team

6/10 – Grei

ROBERTO

Bodde her 4 netter i desember 2023
Svar fra Hotel Management den 29. jan. 2024
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jess den 9. jan. 2024
Thank you for the review. We hope to see you again soon

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dog friendly and human friendly
Loved everything about the Kimpton and what a great dog friendly hotel.
Bodde her 2 netter i januar 2024
Svar fra Jess den 9. jan. 2024
Thank you for taking the time to review your stay Sharon. Always happy to have our guests and their pets here with us

10/10 – Utmerket

Kip

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property. We will be coming back.
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 2. jan. 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Frances

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a great stay with my dogs and partner. The front desk lady, Alyssa, was fantastic! Can’t wait for our next stay!
Bodde her 4 netter i desember 2023
Svar fra Hotel Management den 2. jan. 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Alyssa. We look forward to welcoming you back to our hotel in the future!

10/10 – Utmerket

Andrea

Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 22. jan. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Utmerket

Michael og Abington

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Short but quality stay. Staff was pleasant and helpful. Very pleased.
Bodde her 3 netter i desember 2023
Svar fra Hotel Management den 26. des. 2023
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 – Grei

Douglas

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Hotel Monaco Team den 11. des. 2023
Dear Douglas,We are sorry to hear that we came up short of your expectations during your stay. We do hope you will return so we may have a chance at a better impression.

10/10 – Utmerket

Hayden

Bodde her 2 netter i desember 2023
Svar fra The Hotel Monaco Team den 11. des. 2023
Thank you Hayden! Always great to hear of a positive stay.

2/10 – Forferdelig

Stephanie

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible experience.
Check in time is 3 and we had to wait until 4:30 to check in. The next night, Pres. Biden stayed at the hotel and we had to go thru crazy security, were not allowed to leave our room nor were we allowed to eat. It was AWFUL....and no one said a thing to us. We had to leave our car in the middle of a protest.....It was an incredibly awful experience.
Bodde her 3 netter i november 2023
Svar fra The Hotel Monaco Team den 11. des. 2023
Stephanie,Thank you for taking the time to review your stay with us and we are truly sorry for the inconveniences faced during your stay. We at the hotel were unfortunately given conflicting information regarding parking as well as movement within the hotel so we do deeply apologize for this. We hope you will return so we may have a chance at a better second impression

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 18. des. 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Utmerket

Karen

Bodde her 1 natt i november 2023
Svar fra The Hotel Monaco Team den 11. des. 2023
Thank you for your review, we hope to see you again soon.

6/10 – Grei

Jennifer og Boynton Beach

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bare bones. No coffee pots in rooms, or irons/ironing boards restaurant very limited hours.
Bodde her 5 netter i november 2023
Svar fra Hotel Management den 20. nov. 2023
Thank you for taking the time to review our hotel, Jennifer. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

2/10 – Forferdelig

kim

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i november 2023
Svar fra The Hotel Monaco Team den 16. nov. 2023
We are sorry to hear that your stay was less than expected. We strive to make every guests stay remarkable and are saddened to hear we fell short.We thank you for taking the time to review your stay.

8/10 – Bra

DOUGLAS

Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 7. nov. 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Utmerket

Kelli

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Jess den 30. okt. 2023
Thank you for taking the time to review your stay, hope to see you again soon.

6/10 – Grei

Deb

Reiste med familie
Likte: Renhold
Great location in the centre of Denver, and quite beautifully appointed. The service in the restaurant was great, as was the food. The 'happy hour' rates for drinks and food was great value. The poor service/engagement of the check in was disappointing, we were not made to feel welcome. The lack of facilities in the room (no coffee/tea making ability, no ability to order room service, no clock) made this a very expensive stay. I expect more when I am paying nearly $600 USD a night for a hotel room, even in Denver.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 27. okt. 2023
Thank you for taking the time to review our hotel, Deb. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

10/10 – Utmerket

Marissa

Bodde her 3 netter i oktober 2023
Svar fra Hotel Management den 7. nov. 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.