Conciergeskranke

Anmeldelser av Hyatt House Denver Downtown

3.5 out of 5
Hyatt House Denver Downtown
440 14th St, Denver, CO

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 603 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 207 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 95 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 1005 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Justin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing
Bodde her 1 natt i mai 2024

6/10 – Grei

Kristin

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at Hyatt House Down Denver for 3 nights and were supposed to have housekeeping services every day but only received it one day and that was after speaking to the front desk workers on 3 separate occasions. There was no compensation for that. Other than that we had a good stay.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Justin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it
Bodde her 1 natt i mai 2024
Svar fra n/a den 23. mai 2024
Thanks for the great review! We are glad you enjoyed your stay!

10/10 – Utmerket

Jerald

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice place, clean, and good service
Bodde her 1 natt i mai 2024
Svar fra n/a den 24. mai 2024
Thanks for the wonderful review! We are glad you enjoyed your stay and hope to welcome you back soon.

10/10 – Utmerket

anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved it
Bodde her 1 natt i mai 2024
Svar fra n/a den 20. mai 2024
Thanks for the great review. We are pleased to hear that you loved the hotel and your stay! We hope to welcome you back soon.

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were nice and big, had a room with the kitchen included. Hotel was very nice and clean everyday. Staff was great. Didn't really care for the breakfast but coffee was good.
Bodde her 3 netter i mai 2024
Svar fra n/a den 16. mai 2024
Thank you for leaving feedback regarding your recent stay. We are glad you enjoyed your time here! Thanks for choosing Hyatt!

10/10 – Utmerket

Janet

Bodde her 1 natt i april 2024
Svar fra Emma den 13. mai 2024
Thanks for your review, Janet!

10/10 – Utmerket

Brandi

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is super nice, very clean and and all staff was very friendly!
Bodde her 1 natt i mai 2024
Svar fra Emma den 6. mai 2024
Thank you for your kind words, Brandi! We're glad to hear you enjoyed your stay with us and hope to welcome you back again soon!

8/10 – Bra

Jennifer

Reiste med familie og små barn, Reiste med familie
The parking was difficult. The windows were dirty in our room. No blanket for the sofa bed.
Bodde her 1 natt i mai 2024
Svar fra Emma den 4. mai 2024
Thank you for your feedback. We're sorry for the inconvenience with parking, the dirty windows, and the missing blanket for the sofa bed. We'll address these issues promptly to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for a more enjoyable stay.

10/10 – Utmerket

John D og Zebulon

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was well kept. There was a front desk girl that was over the top nice. We had a wonderful conversation. I didn’t get her name but she is from Newport News VA.
Bodde her 3 netter i april 2024
Svar fra Emma den 4. mai 2024
We're thrilled you enjoyed your stay and found your room well-kept. It's fantastic to hear about your positive interaction with our front desk staff. We'll make sure to share your kind words with the team. Looking forward to welcoming you back soon!

6/10 – Grei

Rowdy

Reiste med partner
Likte: Personale og service
It seams overpriced when you see huge stains in the carpets and on the window shades definitely not worth the over charge but a nice place to stay.
Bodde her 1 natt i april 2024
Svar fra Kim den 30. apr. 2024
We are sorry to learn of the issues you encountered in the room during your stay. We appreciate your observations and have made housekeeping and engineering aware of your comments.

10/10 – Utmerket

Jessica

Bodde her 1 natt i april 2024
Svar fra Kim den 29. apr. 2024
Thank you for rating your recent stay Jessica!

10/10 – Utmerket

Ray

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was extremely polite helpful and it seems they took pride in their job. I regularly travel to Colorado Denver and the mountains usually. This was the best hotel I’ve been to in the state. Breakfast alone is worth the stay I will always stay at this hotel when I travel to or through denver
Bodde her 3 netter i april 2024
Svar fra Tehya den 27. apr. 2024
Thank you for staying with us! We are thrilled you enjoyed your stay; we love to hear such great feedback about our outstanding team members. We look forward to serving you again in the future.

10/10 – Utmerket

Lewetta

Bodde her 1 natt i april 2024
Svar fra Tehya den 15. mai 2024
Thank you for your feedback!

8/10 – Bra

jada

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love my room and view! I got super lucky with that.
Bodde her 3 netter i april 2024
Svar fra Tehya den 23. apr. 2024
Thank you for staying with us!

10/10 – Utmerket

Jasmine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy quick check-in. Clean property! Friendly staff.
Bodde her 1 natt i april 2024
Svar fra Emma den 23. apr. 2024
Thanks for the review, Jasmine! We're glad you enjoyed your stay with us and hope to welcome you back to Denver soon!

4/10 – Dårlig

Kaitlyn

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms weren’t fully cleaned and stains littered the room, including one on the pillow that looked similar to blood and a huge blob of hair sitting on top of the shower drain. In addition, they had signs posted that said it was a “No Smoking” hotel - but every time we came down to the lobby it smelled overwhelmingly like weed at all times of the day. I even noticed dry marijuana residue on one of the tables when I went to sit down in the lobby. Lastly, I had been informed prior to our stay in writing that the room would have a little freezer. This was actually a huge selling point for me and one of the reasons why we booked this hotel because I needed to freeze breast milk during our stay. However, there was no small freezer, just a fridge that didn’t get that cold. Very disappointed in the hotel and the service. Just stay at a different hotel - there’s no point in this place.
Bodde her 2 netter i april 2024
Svar fra Emma den 23. apr. 2024
Thank you for bringing these issues to our attention. We apologize for the cleanliness and odor concerns you experienced during your stay, as well as the inconvenience regarding the freezer. Your feedback is invaluable, and we'll address these matters promptly to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Utmerket

Dana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We always enjoy our stay. The location is perfect for our activities.
Bodde her 3 netter i februar 2024
Svar fra Kim den 16. apr. 2024
Thanks for the great review Dana!

10/10 – Utmerket

Karem Valeria

Bodde her 1 natt i april 2024
Svar fra Tehya den 25. apr. 2024
Thank you for staying with us!

10/10 – Utmerket

Greg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and extremely clean. Great staff
Bodde her 3 netter i mars 2024
Svar fra Kim den 5. apr. 2024
We are happy to hear you enjoyed your stay Greg!

8/10 – Bra

Kathryn

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suite itself was needing maintenance but due to my schedule I didn’t have time to deal with it. The air conditioning unit in the main room did not heat and it was below freezing each night. Thankfully the bed in the bedroom was king sized so I could share it with my son who was staying with me. Otherwise, the property was extremely convenient to the convention center and a short walk to lots of restaurants and shopping. We will be back in November for another conference.
Bodde her 3 netter i februar 2024
Svar fra Kim den 3. apr. 2024
Kathryn we are sorry to hear you were not comfortable during your stay due to the until in the main room. We will have engineering investigate the issue right away.

10/10 – Utmerket

Flavio Jr og San Antonio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
2 blocks from 16th street mall
Bodde her 1 natt i mars 2024
Svar fra Emma den 2. apr. 2024
Thanks for the review, Flavio! We're glad you enjoyed your stay and hope to welcome you again soon.

10/10 – Utmerket

Sikiu

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is very good in this Hotel. The attention is great. Special thanks to Ricardo in the Bar that attended us Great to my husband and me in our stay. We will definitely be back.
Svar fra Emma den 1. apr. 2024
Thanks so much for the review, Sikiu!

2/10 – Forferdelig

kimberly

Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Emma den 2. apr. 2024
We're sorry to hear you didn't enjoy your stay with us. If you have any specific feedback or concerns, please feel free to reach out to us directly.

4/10 – Dårlig

Anna Daniela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Expedia me mintió
Bodde her 1 natt i mars 2024
Svar fra Tehya den 31. mars 2024
Good Morning Anna,Thank you for providing your feedback. I would like to inquire for more details about your stay in order to understand what went wrong. Thank you for staying with us, and I look forward to your response.

6/10 – Grei

James

Reiste med familie
Valet parking only @ $50 a day should definitely be communicated before booking.
Bodde her 2 netter i mars 2024
Svar fra Tehya den 29. mars 2024
Thank you for choosing Hyatt House Denver Downtown. I apologize for any lack of clarity regarding our parking prices. We do have our most up to date parking fees listed under the "Parking and transportation" section of our property amenities. Thank you and we hope to see you next time.

6/10 – Grei

Adriana

Bodde her 1 natt i mars 2024
Svar fra Kim den 16. apr. 2024
We are sorry to see you didn't enjoy your stay!

10/10 – Utmerket

Shawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will be back again, proposed to my girlfriend and it was a perfect view
Bodde her 1 natt i mars 2024
Svar fra Emma den 24. mars 2024
Congratulations, Shawn! We can't wait to welcome you back soon!

10/10 – Utmerket

Milagro

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff
Bodde her 1 natt i mars 2024
Svar fra Emma den 24. mars 2024
Thanks for the review, Milagro! We hope to welcome you back soon!

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hyatt House was rated really well and it was a perfect place for me for an extended stay while in Denver! Within walking distance of or short train ride to all the sports stadiums and within walking distance of great restaurants and shopping at the Pavilions! Also the heated pool which was nice and laundry service was convenient! Highly recommended!
Bodde her 10 netter i mars 2024
Svar fra Emma den 24. mars 2024
Thanks for the review, Ronald! We hope to welcome you back in the future!

6/10 – Grei

Thomas

Reiste med en gruppe
Likte: Personale og service
Brought 2 maintenance concerns to the front desks attention. Stayed there 6 days and 5 nights. Concerns were never addressed by engineer or maintenance.
Bodde her 5 netter i mars 2024
Svar fra Emma den 18. mars 2024
We apologize for the inconvenience you experienced during your stay regarding the maintenance concerns you raised. We regret that they were not promptly addressed by our team. Rest assured, we're taking steps to prevent such occurrences in the future. Your feedback is appreciated, and we hope to welcome you back for a more enjoyable stay.

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 3 netter i januar 2024
Svar fra Emma den 17. mars 2024
Thanks for the review, Kenneth!

10/10 – Utmerket

Mitchelle og Miami

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was convenient in downtown. Walking distance to Denver Pavilions and Colorado Convention Center. Room was spacious and clean. I recommend it to all.
Bodde her 6 netter i mars 2024
Svar fra Emma den 15. mars 2024
Thanks for the review, Michelle!

10/10 – Utmerket

Marbella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we checked in, we were greeted with a big smile and we're treated with respect and lots of professionalism by Alex. He immediately asked to help us as we were walking in.
Bodde her 1 natt i mars 2024
Svar fra Emma den 16. mars 2024
We're delighted to hear that Alex provided you with a warm welcome and excellent service during your check-in. We'll pass along your kind words to him.. We appreciate your feedback and hope to see you again soon!

10/10 – Utmerket

Lea

Bodde her 4 netter i mars 2024
Svar fra Emma den 2. apr. 2024
Thanks for the review, Lea!

8/10 – Bra

Darren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Middle of downtown very convenient for nearby activities..
Bodde her 1 natt i mars 2024
Svar fra Kim den 12. mars 2024
Thank you for commenting on your recent stay Darren!

10/10 – Utmerket

Roxanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at this hotel was excellent! All of the staff were very polite and friendly. Jesus in valet is an outstanding employee…went above and beyond our expectations!! Thank you all for a great visit!
Bodde her 1 natt i mars 2024
Svar fra Emma den 9. mars 2024
Thank you, Roxanne! We're glad to hear you enjoyed your stay and hope to welcome you back soon!

10/10 – Utmerket

Regina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Totally bomber breakfast. Best I've seen maybe ever! Room was nice but the sink ran really slow.
Bodde her 1 natt i mars 2024
Svar fra Emma den 9. mars 2024
Thanks for the review, Regina!

10/10 – Utmerket

Teofilo

Bodde her 1 natt i mars 2024
Svar fra Tehya den 29. mars 2024
Thank you for staying with us!

10/10 – Utmerket

Tim og Firenze

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good price / quality nice rooms & good breakfast. Sorry that Uber left me at front door witch was closed at 11:30 pm and no indication that door was opdracht around the block …..
Bodde her 1 natt i mars 2024
Svar fra Emma den 9. mars 2024
Thanks for the review, Tim!

10/10 – Utmerket

Shirley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk (Toby) was amazing. Kind and helpful
Bodde her 1 natt i mars 2024
Svar fra Emma den 9. mars 2024
Thanks for the review, Shirley!

6/10 – Grei

Roosevelt

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The suite I stayed in was not up to par. Bathroom door broken, shower broken, and not the cleanest.
Bodde her 3 netter i mars 2024
Svar fra Emma den 7. mars 2024
Roosevelt, apologies for the inconveniences during your stay. Our maintenance team is fixing the bathroom door and shower promptly. We're also improving our cleaning procedures. We value your feedback and would appreciate the chance to make it up to you. Feel free to reach out with any concerns.

10/10 – Utmerket

Cheyenne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great! The only downside is being unable to access streaming services on the tv. Aside from that, no complaints! I would stay here again!
Bodde her 1 natt i mars 2024
Svar fra Emma den 5. mars 2024
Thanks for the feedback, Cheyenne! We hope to welcome you back soon!

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to walk to downtown Denver.
Bodde her 2 netter i mars 2024
Svar fra Emma den 4. mars 2024
Thanks for the review, Robert!

6/10 – Grei

Kathleen og Lithia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There is a $54 per day parking fee. Staff was very nice and room was fine. Overpriced a bit.
Bodde her 6 netter i februar 2024
Svar fra Emma den 2. mars 2024
Thanks for your feedback, Kathleen!

2/10 – Forferdelig

Brooke

Reiste med familie
Likte ikke: Personale og service og fasiliteter
The hotel was clean but the service was absolutely horrible. Will never waste my money there again. Bar tenders were slow and rude. Front desk staff was slow and offered no help pertaining to the hotel amenities. I think there was a restaurant, but couldn’t find it. Horrible experience.
Bodde her 1 natt i februar 2024
Svar fra Emma den 2. mars 2024
Thank you for sharing your feedback. We sincerely apologize for the disappointing service you received, both at the bar and front desk. Your experience does not reflect our usual standards, and we are addressing these issues with our team to ensure improvements.

10/10 – Utmerket

Tim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel in Denver
Great location. Clean and spacious room. We arrived early and they had a room ready for us. Which was a huge plus.
Bodde her 1 natt i februar 2024
Svar fra Emma den 28. feb. 2024
Thanks for the review, Tim!

10/10 – Utmerket

Ravindra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Emma den 28. feb. 2024
Thanks for the review, Ravindra!

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and comfortable hotel.
Bodde her 4 netter i februar 2024
Svar fra Kim den 26. feb. 2024
We are happy to hear you were comfortable during your stay Gary!

6/10 – Grei

Martin

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Kim den 27. feb. 2024
Martin we are sorry to see you were not happy with your recent stay.