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Anmeldelser av Vivanta Surajkund, NCR

5 out of 5
Vivanta Surajkund, NCR
Shooting Range Road, Suraj Rund, Faridabad, Delhi N.C.R

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 180 av totalt 332 anmeldelser." "
Rangering på 8 − Bra. 105 av totalt 332 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 332 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 332 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 332 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Fride Nakken

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra Duty Manager den 25. mars 2019
Thank you for your valuable feedback.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A week spent at Vivanta by taj
Beautiful hotel and great service. The restaurant Paranda has excellent food. The hotel is at a distance from delhi, takes time and patience to get to the city. In the weekends it is a bit more crowded. The Spa was also very nice.

10/10 – Utmerket

Sheetal

Reiste med familie
We went from US to India for a week. I booked this place as it had good reviews. This is one of the best places in Surajkund but not the best. Place was okay but staff was very courteous about anything we needed. Breakfast was very good. This is a four star hotel. It’s not Taj it’s Vivanta by Taj😊. They had us a room on smoking floor and we had 2 kids. Floors in our room were sticky as the building was pretty old. Some areas were renovated and new like the lobby and some very old. Our safe got locked and SURMESH the guy who addressed every situation was awesome. He was always there with a smile on his face. He was so humble and respectful. We stayed for 4 nights and it was a comfortable experience. Overall a good time.
Bodde her 4 netter i april 2024

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the nicest hotel for the price-range in all of Delhi. A huge pool with views, access to the spa and excellent restaurant. Immaculately clean and beautiful lobbies and gardens, this is the perfect hotel to escape the crazy business of the city. It's a little bit further out, but still only £5 in an uber to the centre (25-30 mins) and £8 to the airport. This also makes it a very peaceful and tranquil haven. Recommend without hesitation.
Bodde her 2 netter i mars 2024

8/10 – Bra

Sahil

Bodde her 1 natt i februar 2024
Svar fra Ritesh den 29. mars 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Nargis

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold
Lovely hotel, but needs more attention to cleaning in particular bathrooms. I stopped in 2 different rooms and both in need of updating and deep cleaning. Suggest changing the shower plumbing as current one is too old and doesn't work properly.
Bodde her 1 natt i februar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 – Grei

Alice

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel could use a better cleaning crew though found the bottom of the vanity to be filthy left a wrapper under it and saw it there next day as well thick dust on picture frame
Bodde her 7 netter i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was not clean and things were falling apart in the room.
Bodde her 1 natt i februar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

mihir

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property with great staff. We were upgraded to a very nice room which made the stay so much more pleasant. Staff members were excellent, polite and genuinely willing to to help and make the stay memorable. If you are visiting the Surajkund International Crafts Mela, this is the best place to do it as you can walk to the fair.
Bodde her 2 netter i februar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

2/10 – Forferdelig

Sanjeet

Reiste med en gruppe
I paid double the price as per make my trip of indian hotel app.. Hotel room terrible no additional services has been given hair in water bottle..
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Anindya og North Vancouver

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel, excellent food and breakfast buffet was superb! Staff were all awesome. I had high expectations from my stay and they were exceeded!
Bodde her 4 netter i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Puneet og Milpitas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Suzanne

Bodde her 3 netter i januar 2024
Svar fra Ritesh den 29. mars 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 22. jan. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Stay
Stunning hotel and all staff are so friendly. Very secure for international solo travellers. Amazing authentic food.
Bodde her 2 netter i januar 2024
Svar fra Ritesh den 22. jan. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Lakhwinder

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Very Old room, No fridge, No Hand towels, intercom was not working.
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 22. jan. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Abhishek

Likte: Renhold, personale og service og romkomfort
Nice hotel Vivanta by Taj .. a touch of class
Clean hotel but not centrally heated and feels cold in lobby, rooms and washrooms are clean and definitely the best place to stay if u r in Surajkund
Bodde her 1 natt i januar 2024
Svar fra Ritesh den 22. jan. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

6/10 – Grei

Ajeet

Likte ikke: Personale og service
Bodde her 1 natt i desember 2023
Svar fra Ritesh den 22. jan. 2024
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Jaydeep

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property if you want to stay near Faridabad. The staff and service was beyond awesome. The hotel is very well designed with Indian touches and very practical. We stayed in 3 separate rooms during our stay. First room was a King bed room which was perfect for 2 occupants. We switched to a two bed room. The beds were extremely small. We switched back to a different king bed room on a different room and the room seemed to be under construction. The bathroom was unfinished/poorly finihsed. The bathtub was broken and had to be fixed while we waited. Overall the rooms are large and well designed and quiet. The morning breakfast was incredible!! I had a sprained ankle during the stay and the staff generously offered me help and aid to ease the pain. Overall the experience was great due to the staff, service, common amenities (play room, gym, pool, restaurant, spa) breakfast and room size.
Bodde her 1 natt i desember 2023
Svar fra Ritesh den 27. feb. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Jaydeep

Bodde her 1 natt i desember 2023
Svar fra Ritesh den 22. jan. 2024
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Angelica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sunita B.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 13 netter i desember 2023

10/10 – Utmerket

Gunjit

Bodde her 1 natt i november 2023

6/10 – Grei

Anil Kumar

Bodde her 1 natt i desember 2023
Svar fra Ritesh den 16. des. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

6/10 – Grei

Oliver

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Keine Oase der Ruhe
Eigentlich ein schönes Hotel, aber wirklich sauber sind die Zimmer nicht. Außerdem war es extrem laut wegen täglich stattfindenden Feiern im Inbenhof. Sie sind zwar meist vor 23 Uhr zu Ende aber der Abbau dauert dan gerne bis 1-2 uhr. Lieber kein Zimmer zum Innenhof bucheb
Bodde her 2 netter i november 2023
Svar fra Ritesh den 16. des. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

2/10 – Forferdelig

Hardeep

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is good but staff and food is very bad. They charge you another people bill and hair in food and tasteless food
Bodde her 5 netter i november 2023
Svar fra Ritesh den 4. des. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Ritesh den 27. okt. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Bhupesh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Ritesh den 27. sep. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

4/10 – Dårlig

nitika

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
there was lot of noise. My room was just near to there coutyard view and there was a lot of noise of fountain and horn//
Bodde her 1 natt i september 2023
Svar fra Ritesh den 13. sep. 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

pankaj

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great experience.
Svar fra Ritesh den 5. sep. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Ranjan

Bodde her 1 natt i august 2023
Svar fra Ritesh den 5. sep. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Taranveer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great weekend getaway!
Bodde her 1 natt i juli 2023
Svar fra Ritesh den 5. sep. 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Raphael

Likte: Personale og service
Bodde her 2 netter i juli 2023
Svar fra Ritesh den 28. juli 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

8/10 – Bra

Devesh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had 2 rooms booked. Forget about giving rooms closer to each other, they gave us rooms on different floors altogether.
Svar fra Ritesh den 28. juli 2023
Dear Guest, We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced. Best Regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

ADS

Bodde her 1 natt i mai 2023
Svar fra Ritesh den 27. juni 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Manav

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was an amazing experience… Room upgrade was awesome 😊😊
Bodde her 1 natt i mai 2023
Svar fra Ritesh den 27. juni 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

hannah

Bodde her 1 natt i april 2023
Svar fra Ritesh den 27. juni 2023
Dear Guest, Thank you for rating our services for Vivanta Surajkund, NCR!We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit. Best regards, Team Vivanta Surajkund, NCR

10/10 – Utmerket

Chetan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023

6/10 – Grei

Vipin

Bodde her 2 netter i april 2023

6/10 – Grei

Abhishek

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
I stayed at Vivanta about 7 years ago and it was fantastic - beautiful, clean, great serivce. But on this most recent visit, the room looked a bit old and worn. The floors were not very clean, and there was a slight sewer smell in the watercloset and shower. This was in a Premium Room. Not a big deal since I was only there for one night, but it isn't what I remember.
Bodde her 1 natt i mars 2023
Svar fra Pawaninder Sondhi den 29. mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

10/10 – Utmerket

Carina

Bodde her 1 natt i mars 2023
Svar fra Pawaninder Sondhi den 29. mars 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

10/10 – Utmerket

Manali

Bodde her 3 netter i mars 2023
Svar fra Pawaninder Sondhi den 9. mars 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

6/10 – Grei

Young Gul

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room condition
Reasonable price level but moldy odor of the bathroom made me unpleasant.. maybe due to not so frequently use of the room. Considering the name value of Taj, not so satisfied mainly due to old furniture with the color of the furniture which in my opinion to be bright not dark..
Bodde her 5 netter i februar 2023
Svar fra Pawaninder Sondhi den 9. mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

2/10 – Forferdelig

Vaibhav

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bodde her 1 natt i februar 2023
Svar fra Pawaninder Sondhi den 20. mars 2023
Dear Guest,We sincerely regret the same and can assure you that it was a rare aberration to our usual high standards of service. Rest assured we have relooked our systems and procedures to ensure that such instances are not repeated and valuable guests are not inconvenienced.Regards,Team Vivanta Surajkund, NCR

8/10 – Bra

Ji Hoon

Bodde her 2 netter i februar 2023
Svar fra Pawaninder Sondhi den 14. feb. 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

10/10 – Utmerket

Amit

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay
Bodde her 1 natt i januar 2023
Svar fra Pawaninder Sondhi den 25. jan. 2023
Dear Guest,Thank you for rating our services for Vivanta Surajkund, NCR. We are pleased to receive positive rating for the hotel. It is our constant endeavour to provide a great guest experience and your rating assures us the same. It was a pleasure having you with us and we look forward to welcome you back on your next visit.Best regards,Team Vivanta Surajkund, NCR

6/10 – Grei

Bharti

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The property is beautiful. But the room service and housekeeping tend to suffer if the property has an event going on. I experienced it first-hand. Sought help from the housekeeping staff two days before check-in for a service and was assured that it would be done. Repeated my request on arrival and then on the day I needed the assistance (which is not part of the room amenities). The staff kept me waiting till the last moment, did not take my calls. Finally, someone who was not a professional was sent to my room at the eleventh hour. Very disappointed and found the guest services not up to Tata Group standards
Svar fra Pawaninder Sondhi den 18. jan. 2023
Dear Guest,Thank you for the review. We appreciate the feedback and are apologetic for the inconvenience. We request you to treat this as a one of case and allow us to be of better service to you in the future. Regards Management Team

8/10 – Bra

Harjinder

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good just the service during the dinner time was not great as per Taj’s standards
Svar fra Pawaninder Sondhi den 11. jan. 2023
Dear Guest,Thank you for sharing your comments with us and we are delighted to know that you had a comfortable and pleasant stay at the hotel. Warm regards, Management Team