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Anmeldelser av The Leela Ambience Gurugram Hotel & Residences

5 out of 5
The Leela Ambience Gurugram Hotel & Residences
Ambience Island, DLF Phase 3, National Highway-8, Gurugram, Haryana

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 377 av totalt 576 anmeldelser." "
Rangering på 8 − Bra. 109 av totalt 576 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 576 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 576 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 576 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Et fint hotel i Gurugram. Veldig hyggelig og vennlig personale. Bra frokost med mye utvalg, og god service. Hotellet begynner å bli litt slitt, så det er ikke så fresht. Det var ingen VIP Access fordeler.
Bodde her 4 netter i januar 2020
Svar fra Varun Chhibber , General Manager den 13. jan. 2020
Dear Guest, Greetings from all of us at The Leela Ambience Gurgaon! Thank you for your encouraging and supportive review. It is heart-warming that the team were able to make your visit to the hotel a memorable one. It has been a great pleasure to have you as our guest and we the entire team at The Leela will be waiting to welcome you back to relive and relish the unforgettable experience again. I remain at your disposal always and please do not hesitate to reach out to me for any assistance with your reservations at the hotel. Kind regards Varun Chhibber General Manager

6/10 – Grei

Verifisert reisende

OK
mediocre experience
Bodde her 2 netter i desember 2018
Svar fra GM den 2. jan. 2019
Dear Guest, Thank you for sparing time to share your wonderful feedback. We look forward to welcoming you again soon. Kind regards Jaideep Anand General Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Leela ambience gurgaon
Bra hotell med god service. Frokost super. Noe små slitt!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Vishal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel and lived up to it’s name: hospitality, food and service were amazing
Bodde her 3 netter i april 2024

10/10 – Utmerket

Jun

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
good stay experience, all staff are nice!
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Manish

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was too much noise from drilling. I could not sleep well. Instead of helping then and there they proposed upgrade next time. When I showed discontent they didn’t even bother to respond. Not the Leela I hoped for
Bodde her 3 netter i april 2024

10/10 – Utmerket

Neer og Martinsville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an unbelievably nice hotel in the heart of Gurgaon. The staff made our experience unforgettable and were always friendly, welcoming, and warm. They were friendly not because they had to be, but because they were happy to host us at their hotel. The hotel itself is beautiful and the rooms are spacious, clean, and well maintained. It's a very easy walk to the mall next door, so you can shop or grab a bite to eat without ever fighting the Delhi traffic. I can't recommend this hotel enough, and it's definitely on our list for our next trip to India.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Deepak

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Jaya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gurdeesh

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was my first time staying here. The property is very nice and clean. The staff is very friendly and accommodating. The breakfast buffet has a lot of options and was good as well. The pool area and gym was very clean and nice as well!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Rajesh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
amazing
excellent
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Madhulika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

RAMAN og Pikesville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Couteous staff. Great view.
Bodde her 3 netter i februar 2024

8/10 – Bra

Gurudas og ISELIN

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an excellent property
Bodde her 1 natt i februar 2024

10/10 – Utmerket

MOUSUMI og Prior Lake

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent buffet, and room was spectacular
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Shobhit og London

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jaideep Anand den 7. feb. 2024
Dear Guest,Thank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Raj

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Satraajeet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic experience
Bodde her 6 netter i januar 2024

10/10 – Utmerket

Manoj

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Aparna

Bodde her 1 natt i januar 2024

10/10 – Utmerket

V JYOTI

Bodde her 2 netter i januar 2024

4/10 – Dårlig

Rajan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The guest service was not up to standard for a 5 star hotel
Bodde her 1 natt i januar 2024

6/10 – Grei

christina

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Indra

Bodde her 7 netter i desember 2023

8/10 – Bra

Himanshu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stay
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Harsh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Jaideep Anand den 7. feb. 2024
Dear Guest,Thank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 – Bra

Deepak

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean property. Overall, good experience. Reception staff; Jayant was courteous with my check out and extending by an hr. Also, Ashok Kumar, the elevator security person was very pleasant and always greeted with a smile - also ensured the safety all the time during my stay. One item I need to point out that is on my last day of stay, at the breakfast, as I was still having my breakfast and left my table to get food, a guest sat on my table across from me. This guest was earlier sitting on an adjacent table. I told him that I’m still having breakfast on this table and he totally ignored me. I did inform the hostess at the Spectra restaurant, as the staff should be paying attention w.r.t. the seating.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Nitesh

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonder full experience.
Bodde her 2 netter i november 2023

10/10 – Utmerket

TAKAAKI

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's very nice
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Malvinder

Bodde her 1 natt i oktober 2023

8/10 – Bra

Ahuja

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. AhujaThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super hotel.
Bodde her 10 netter i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. StephanThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a wonderful week here! Every detail was looked after with professionalism. Wonderful hospitable staff
Bodde her 7 netter i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. StephanThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

INSOO

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear GuestThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 – Bra

Ashish

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. AshishThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Siri

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. SiriThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 – Bra

Fumie

Likte: Personale og service og fasiliteter
空港送迎のリクエストを忘れていたりとフロントの対応はよくありませんが、ベルデスクの方はお願いしなくても、私の仕草から察して荷物の重さを計ってくれたり、トイレまで案内してくれたりと対応が非常に良かったです。 朝食レストランは和、洋、中、インドと種類が豊富で、スタッフも良く気がついてくれて、食事を楽しめました。 施設は5つ星にしては壁紙が剥がれていたり、カーペット、床の汚れが目立ち、メンテナンスに問題があります。が機能は問題ありません。 モールに直結しており、出発前の買い物をするにはとても良いです。
Bodde her 1 natt i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear GuestThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

8/10 – Bra

Troy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this place. Great gym. Amazing breakfast. Kind staff. Good food options. Right next to the mall. Decent spa. Clean in my experience. Nice rooms. Beautiful design. Peaceful lobby where I love to read and relax. Only complaint is the room wasn’t ready when I arrived. I was very hungry from traveling all day and had to wait around. But when I complained the jumped on it. Will definitely stay here again.
Bodde her 1 natt i oktober 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. TroyThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Abhinav

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accessibility
Bodde her 3 netter i september 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. AbhinavThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Tamim

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel if you can afford it 🙂
They have the best swimming pool that I have seen in any 5 start hotel and their hospitality and cleanliness is also very good.
Bodde her 4 netter i september 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. TamimThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Toshifumi

Bodde her 2 netter i august 2023

10/10 – Utmerket

Charl

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

4/10 – Dårlig

Tsz Ying

Likte ikke: Renhold og personale og service
.
Bodde her 1 natt i september 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. Tsz YingIt was indeed pleasure to have you stay at The Leela Ambience Gurgaon ,and thank you for sharing feedback of your experience .All of us at The Leela , endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. With these beliefs and culture, it pains us greatly to have even one guest leave the hotel with anything less than a positive impression.We extend our sincere apologies for falling short of your expectations during your recent stay at The Leela Ambience Gurgaon. Your feedback is highly valuable and we take your comments seriously as they help us improve our services and offerings.I request you to give us another opportunity to serve you and I am confident that you will have a marked improvement on your next stay with us.Please do write to me and I will be happy to oversee all arrangements of your stay personally. I look forward to hearing from you, until then I remain at your service.Thank you and best regardsJaideep AnandVice President and General Manager

8/10 – Bra

Deepak

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice property, very dissatisfied with the Diya restaurant after waiting 45mins for dinner to be served. Cheek of a manager saying that is a normal time to wait to be served. Walked out and found better service in cyber city.. restaurant was not even busy and had a celebrity chef working. They were to worried after complaints of dal not being cooked from a couple who we’re probably trying to get free food. Apart from that nice hotel, and lovely rooms.
Bodde her 2 netter i september 2023
Svar fra Jaideep Anand den 31. okt. 2023
Dear Mr. DeepakThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Lakshmi

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Had an amazing stay, staff were all wonderful, Dining staff especially Rahul.
Bodde her 4 netter i september 2023
Svar fra Jaideep Anand den 17. sep. 2023
Dear Ms. LakshmiThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences

10/10 – Utmerket

Prem

Bodde her 1 natt i august 2023
Svar fra Jaideep Anand den 17. sep. 2023
Dear Mr. PremThank you for taking the time to review The Leela Ambience Gurgaon Hotel & Residences, and for your encouraging praises.We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations.We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best.Thank you once again and we look forward to welcoming you back for many more memorable experiences.Kind regards,Jaideep AnandVice president and General ManagerThe Leela Ambience Gurgaon Hotel & Residences