Pros: No bed linen for sofa bed, spoke with nice lady and requested and received quickly. She sent maintenance to bring them to us. Burger and drinks were good from bar.
Cons:
Kitchen closed early (7pm) on Saturday although site says 8pm.
No bath cloths. Requested them, was told someone would be bringing them. Didn’t receive them and called back 20 mins later & was told by a different, very rude lady that they didn’t offer that service and if we wanted them we had to come get them. I asked about housekeeping and she repeated “We don’t offer that service.” My reservation clearly states that they do. So, my Husband went to get them and was told by the SAME lady that said we had to come get them that there aren’t any. The next day, I request pool towels. I was told they are being washed and to call back so she has a chance to check on a time with housekeeping of when they’d be ready. I call back 30mins later and I’m told that they’re none available and there aren’t any gonna be given. Just a mess to sum it up! Resort too expensive gi not have basic amenities!