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Anmeldelser av Sonesta ES Suites Dallas Richardson

3 out of 5
Sonesta ES Suites Dallas Richardson
1040 Waterwood Dr, Richardson, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 280 av totalt 523 anmeldelser." "
Rangering på 8 − Bra. 130 av totalt 523 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 523 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 523 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 523 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

LEOPOLDO DE LA GARZA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area muy tranquila y limpia.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Cayla

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel experience
Bodde her 3 netter i april 2024
Svar fra DJ, Front Desk Supervisor den 14. mai 2024
Thank you for a wonderful review. We hope to see you again in the near future.

6/10 – Grei

Crystal

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Checked into our room the first day and we noticed the floors around the beds were not vacuumed. There were bits of toilet paper? around the ground. We found hair on the bathroom floors and the towels provided. The bedsheets provided were stained already and had holes in them. This has been the most unclean booking I’ve had in the Dallas area.
Bodde her 3 netter i april 2024
Svar fra DJ, Front Desk Supervisor den 14. mai 2024
Thank you for taking the time to share your feedback with us. We apologize for the issues you encountered during your time with us. We take all guest concerns seriously and will address them with our team to ensure that future guests have a better experience.

10/10 – Utmerket

Aniruddha

Bodde her 2 netter i april 2024
Svar fra DJ, Front Desk Supervisor den 14. mai 2024
Thank you for a wonderful review. We hope to see you again in the near future.

10/10 – Utmerket

Shyma

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A lot of bugs but it was okay for the stay with a toddler. Pool area suck not even clean
Bodde her 8 netter i april 2024
Svar fra DJ, Front Desk Supervisor den 14. mai 2024
Thank you for taking the time to share your feedback with us. We appreciate your kind words about certain aspects of your stay. However, we apologize for the issues you encountered during your time with us. We take all guest concerns seriously and will address them with our team to ensure that future guests have a better experience.

8/10 – Bra

Ashley

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The quality of the rooms
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 17. apr. 2024
Dear Valued We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a flawless stay.Best regards,

6/10 – Grei

Robert

Likte: Renhold og personale og service
The outside of the property is poorly maintained. There were people just hanging around at all hours of the night which felt unsafe.
Bodde her 4 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 7. apr. 2024
Thank you for taking the time to share your feedback with us. We appreciate your kind words about certain aspects of your stay. However, we apologize for the issues you encountered during your time with us. We take all guest concerns seriously and will address them with our team to ensure that future guests have a better experience. We will make sure our security has more presence inside our courtyard during the week as we do on the weekend.

6/10 – Grei

Dolapo

Likte: Personale og service
Likte ikke: Renhold
The room
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 7. apr. 2024
We value your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 – Utmerket

June

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 4 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

4/10 – Dårlig

khai

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
never come back
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
We apologize if this did not meet your expectations. Nonetheless, we value your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 – Utmerket

Daveonna

Bodde her 4 netter i mars 2024
Svar fra DJ, Front Desk Supervisor den 14. mai 2024
Thank you for a wonderful review. We hope to see you again in the near future.

8/10 – Bra

Amey

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My family and I stayed here recently and it was the best extended stay hotel we have stayed at. We stayed in the two bedroom and there was plenty of space for me, my husband and children. I was pleasantly surprised by the fully stocked kitchen.
Bodde her 7 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
Thank you for your fantastic review!

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
Thank you for your fantastic review!

4/10 – Dårlig

Jennifer

Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
We apologize if this did not meet your expectations. Nonetheless, we value your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

2/10 – Forferdelig

Jess

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
We apologize if this did not meet your expectations. Nonetheless, we value your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 – Utmerket

Big Dinero

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was very nice inexpensive, hotel staff was very welcoming. I will definitely be coming back and staying there.
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

6/10 – Grei

Jeremy

Reiste med familie og små barn
Likte ikke: Renhold
Did not clean the room daily.
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your review. We appreciate your understanding that as an extended stay property, we provide Light cleaning every 3 days and weekly full cleaning services. We apologize if this did not meet your expectations. Nonetheless, we value your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

8/10 – Bra

Cynthia

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for taking the time to share your feedback with us!

10/10 – Utmerket

moises

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 3 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

6/10 – Grei

wei

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
We apologize if this did not meet your expectations. Nonetheless, we value your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 – Utmerket

Opanin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was clean and had an issue with the key card but staff quickly took care of it.
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

8/10 – Bra

Michelle og Schaumburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

8/10 – Bra

SANG og Haymarket

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Kayli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful customer service with front desk.
Bodde her 1 natt i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Vincent

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

6/10 – Grei

AFZAL

Bodde her 10 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for taking the time to share your feedback with us!

8/10 – Bra

Adolfo

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would stay again 👍👍
Bodde her 4 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Brandia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will stay here again for sure. Clean and and safe
Bodde her 1 natt i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Trang

Bodde her 3 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Brian

Bodde her 4 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Thanh

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

8/10 – Bra

L. Wayne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice room
The room was very large and nice. The hallways were a bit drab. The breakfast was pretty standard fare but strangely there were biscuits but no gravy and hash browns but no eggs.
Bodde her 1 natt i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

10/10 – Utmerket

Tomicka

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Home away from home
This has truly been a home away from home, my kids and I have had to be here almost a month now. The 2 bedroom suite is like an apartment and it doesn’t even feel like a hotel. Thanks for a great experience, all the staff rock and they go above and beyond!! Just book, you want be sorry. I don’t even like writing reviews but I had to….
Bodde her 7 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 24. mars 2024
Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay with us. Our team is dedicated to providing a friendly and helpful experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.Best regards,

2/10 – Forferdelig

Bo

Reiste med partner, Forretningsreisende
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Office staff was incredibly rude. The condition of the building A was abysmal and smelled awful. There were young children running up and down the halls unsupervised and screaming loudly.
Bodde her 2 netter i februar 2024
Svar fra Chrissy- Assistant General Manager den 10. feb. 2024
Good afternoon,I am so sorry that your experience was anything less than satisfactory. Please reach out to the hotel to speak with me directly.

6/10 – Grei

Kaycee

Reiste med partner, Forretningsreisende
Likte: Renhold
The staff was very kind but the property had a bunch of cigarettes outside the door. We did not receive any blankets for the pullout bed and the hall was very loud with barking dogs all hours of the night. The maid service knocked on our door at 8:45 and when we answered the door there was noone there and the maid walked down the halI. Very weird. It was okay for the cost just a little disappointing
Bodde her 1 natt i februar 2024
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
Thank you for taking the time to share your feedback with us. We appreciate your kind words about certain aspects of your stay. However, we apologize for the issues you encountered during your time with us. We take all guest concerns seriously and will address them with our team to ensure that future guests have a better experience.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a flawless stay.Best regards,

10/10 – Utmerket

Shay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Chrissy- Assistant General Manager den 3. apr. 2024
Thanks for your Review!!!

6/10 – Grei

sandra

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff provided excellent customer service. Breakfast rules are uncomplimentary. YOU MUST SIT AND EAT IN THE KITCHEN. NOT ALLOWED TO EAT IN YOUR ROOM WITH KIDS AND SPOUSE. VERY UNACCOMDATING. NOT ALLOWED TO WALK AWAY WITH NOTHING TO YOUR ROOM. This is my first experience with any hotel. We checked out early and went to another hotel.
Bodde her 5 netter i januar 2024

8/10 – Bra

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value only small issues but nothing to bring it down that much.
Bodde her 5 netter i januar 2024

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxation in Dallas
The hotel was in a really great area and super close to a venue we were going to see an artist. It was quiet and the bed was super comfortable. The complementary breakfast was pretty good. I would definitely recommend if visiting Dallas. I will come back!
Bodde her 1 natt i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. Looking forward to your next trip to the Dallas area!

10/10 – Utmerket

Kayli

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Wonderful staff and nice rooms
Bodde her 1 natt i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you so much for your kind words. Our staff works hard to make each guest feel welcome. I look forward to welcoming you back soon.

10/10 – Utmerket

Theresa

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a wonderful place to stay when you are traveling.
Bodde her 5 netter i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you so much for your kind words. Our staff works hard to make each guest feel welcome. I look forward to welcoming you back soon.

8/10 – Bra

FRANCES

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worked great for us
The rooms were great but the halls were in need of updating.
Bodde her 3 netter i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you, Frances for the great feedback. We look forward to your next visit!

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Other than the bed sheets having been put on sideways by maid service, the room was clean, comfortable, and for the most part exceeded my expectations.
Bodde her 1 natt i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you for the great feedback. Glad to hear we exceeded your expectations. We look forward to your next visit!

10/10 – Utmerket

AMY

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice spot, convenient to transportation if you need it, restaurants etc. It is clean, staff is welcoming and room is great for the price.
Bodde her 1 natt i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. Looking forward to your next trip to the Dallas area!

10/10 – Utmerket

LAURA og TAHLEQUAH

Bodde her 1 natt i januar 2024
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you, Laura for the great feedback. We look forward to your next visit!

10/10 – Utmerket

AMY

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed here a few times and it is always clean, comfortable, easily accessible to what you need for your stay, and staff is friendly.
Bodde her 1 natt i desember 2023
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you so much for your kind words. Our staff works hard to make each guest feel welcome. I look forward to welcoming you back soon.

10/10 – Utmerket

AMY

Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, friendly staff and room was great.
Bodde her 2 netter i desember 2023
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you so much for your kind words. Our staff works hard to make each guest feel welcome. I look forward to welcoming you back soon.

10/10 – Utmerket

Rosa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay, I would definitely stay again
Bodde her 4 netter i desember 2023
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. Looking forward to your next trip to the Dallas area!

10/10 – Utmerket

ALBERT

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Lesly Front Desk Rep. den 7. feb. 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay with us. Looking forward to your next trip to the Dallas area!

10/10 – Utmerket

Christina

Bodde her 2 netter i desember 2023