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Anmeldelser av Magnolia Hotel Dallas Downtown

4 out of 5
Magnolia Hotel Dallas Downtown
1401 Commerce St, Dallas, TX

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 1542 av totalt 3364 anmeldelser." "
Rangering på 8 − Bra. 717 av totalt 3364 anmeldelser." "
Rangering på 6 − Grei. 493 av totalt 3364 anmeldelser." "
Rangering på 4 − Dårlig. 297 av totalt 3364 anmeldelser." "
Rangering på 2 − Forferdelig. 315 av totalt 3364 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

jan Vidar

Forretningsreisende
Likte ikke: Renhold
Stay away
Asked for cleaning twice, they said they would do it, but when we came back nothing was cleaned. Not even new towels. The bathtub did not work. No restaurants to eat breakfast.
Bodde her 3 netter i januar 2023
Svar fra Front Desk den 14. jan. 2023
I understand that receiving a less than great arrival experience set the tone for your stay. I would like to sincerely apologize for any inconvenience we caused you during your stay. I will share your feedback with the leadership team so we can review our service and standards.Our main goal is to provide our guests with excellent service and I am sorry if we fell short of this. We hope you will stay with us in the future when your travels bring you back to Dallas.

4/10 – Dårlig

Charles og Missouri City

Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter
The queen suite was extremely hot and uncomfortable. When i alerted the front desk, i was told maintenance was sware and working on the issue. The room NEVER got cool. This was Memorial Day weekend in Dallas with 100° weather. I will NEVER stay here or refer ANYONE to this property again.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jose

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel in San Antonio. Great breakfast . I will be back
Bodde her 1 natt i mai 2024

8/10 – Bra

Diana Lee

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent location for downtown Dallas! Comfortable room and easy access to the valet. The staff was friendly and helpful.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Lanre

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Self parking was an option during booking but that was not true because only valet parking is available at the hotel.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Hugo

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for a week and it was a great experience. From checking in, to room service, bartenders and entertainment team all of them made our stay memorable. Good food at the restaurants but main buffet could of been better. Just not much of Mexican food options. I would definitely go back.
Bodde her 1 natt i februar 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Cheri og Magnolia

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location and beautiful architecture. Helpful staff.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

Nathan

Forretningsreisende
Likte ikke: Fasiliteter
Property is very dated, and lacks the general amenities normally associated with a 4 star hotel. Staff was great, but room decor/furniture is similar to a bad Best Western. No restaurant/bar. Location is great
Bodde her 3 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Lauren

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The Magnolia was gorgeous inside and out! Very Spacious and clean The front desk workers were just as gorgeous both men and women lol Valet were the sweetest and so helpful! Will be staying there every time I’m in Dallas!
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

James

Reiste med familie
Likte ikke: Fasiliteter
Dresser drawers couldn't open No drawers anywhere else to put clothes in. Front desk failed to give us wakeup call we requested so we could make it to the airport on time. No safe in room. Elevator problems on the weekend. Valet parking was excellent. No restaurant or bar inside hotel. Homeless people just outside hotel.
Bodde her 4 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

Daniel

Likte ikke: Fasiliteter
The location is perfect for a trip to the Majestic and the delightful dining at the Monarch, but this hotel is undergoing renovations so it did not have a restaurant or bar available, though they were listed in the original description. The afternoon/night clerks are adequate but not very knowledgeable about the area and seem kind of “checked out” but it may have simply been an off night. There were several indigents sleeping in the car valet area which is not really safe for them or hotel guests but it may be that Dallas has limited capacity for the less advantaged, so could be the best of a bad lot. The room was fine, but it did not include an iron though curiously it did have an ironing board, so perhaps it had recently gone missing. Bed was ok and pillows were a bit squishy but serviceable enough. Nothing truly atrocious or gross, just not a very high end experience over all.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

Stacy

Forretningsreisende
Likte: Renhold
Very noisy street traffic. Elevators took forever.
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Julie

Forretningsreisende, Reiste med familie
Likte: Renhold
There less than 24 hours but close to passport office which is what we were Dallas for. Hotel is older but clean. Staff was super attentive and friendly. Rooms were nice and cool. Bed very comfortable. Nice and spacious rooms. Only issue, couldn’t figure out the hot water in the shower in the morning. No time to worry about it. Overall, nice stay. Most affordable option in town for the night so felt it was worth it.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Carla og Killeen

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority

2/10 – Forferdelig

David og Fort Wayne

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel allowed itself to be completely double booked (turning away 190 booked guests according to them). They handled it extremely poorly, offering nothing in the way of help, and blamed services like Expedia. Cost me hours of hassle and much higher cost to book last minute with many hotels being sold out.
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

10/10 – Utmerket

Stacy

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Love the vibe and cleanliness- staff was very nice and the valet is great. Loved being able to walk to many restaurants bars and shopping.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Brent

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

Christopher

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
MAGNOLIA HOTEL DALLAS canceled my reservation made through Expedia on my arrival since they were overbooked. This was my first time in Dallas and after 12 hours of travel and work. I made reservations (which t hey had) and I pre-paid. When I arrived they said that since I booked through Expedia, they cancelled my reservation. I could not find another hotel downtown and I had to spend over $300 on Ubers and stay at a 2 star hotel.
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 – Dårlig

Management

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a walking distance from the Convention Centre
Bodde her 4 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 – Grei

Alvaro og Coral Gables

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

Kemalettin

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Find some other hotel, but this! Rooms smell Marijuana, staff unprofessional, homelesses in hotel territory. No room services.
Bodde her 11 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 – Grei

Brad

Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The elevators didn’t work. The room was generally OK but a bit worn down for bedding and mattress
Bodde her 4 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

Lamuel

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel had no rooms available regardless of reservation
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

2/10 – Forferdelig

Mohan og Canton

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
They did not honor Mr reservation. Said they had a computer glitch and said that they were double booked
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

2/10 – Forferdelig

Daisuke og rancho palos verdes

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overbooked, I could not check in.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

8/10 – Bra

Juan

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Sean

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is falling apart. It’s a joke. Elevators don’t work. Staff is unresponsive
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Guadalupe

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 – Dårlig

Jacob

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Only one elevator working. Rooms need to be repaired . Bathroom vanity, AC, shower, and a smart tv would be something to look into. I understand price I paid is for the area I’m in. But would’ve definitely stayed somewhere nicer for less and would’ve been down to just spend the extra money to Uber to my destination in downtown.
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Veronica

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 – Dårlig

Julia

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The valet staff were exceptionally friendly and helpful. The front desk staff were decent. There were no exceptions for an early check in. The hotel had around 26 floors. The worst part of the stay was out of 7 elevators only one was working and there was a limit of 8 people. There was about 15-20 people waiting in line to use the elevator when I arrived. It took several trips before I was able to get to the 22nd floor. My room was clean, quiet and comfortable. It was a great location, walking distance from restaurants and the JFK memorial.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

Glenda

Reiste med familie
Likte ikke: Fasiliteter
Location is great. Requested four times for room to be cleaned, did not happen our entire 4-night stay. Front desk staff hung up the phone when I was following up on housekeeping. Our room had a kitchen, but barely any kitchen utensils. When I requested for silverware for 2 people, we were given 1 fork, 2 spoons, 1 bread knife--- all mismatched.
Bodde her 4 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Heidy

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The suites are amazing
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

Ruth

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Elevators not working. I booked my reservation through Expedia, I paid my reservation. Check in process very difficult. Herman tried to over charged me. After I checked out they tried to charged my card with a different amount. Called the property didn’t have an explanation.
Bodde her 2 netter i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Margarita

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

anthony

Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Mike

Forretningsreisende, Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter
Homeless people right out door peeing on walls. Out of 8 elevators (1) worked for the whole hotel. Hour ride up and down. Tried to communicate with the front desk and said the elevator is not their problem.
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 – Dårlig

jeremy

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Very friendly staff. We had a suite, which was a great layout and a good amount of space. Rooms themselves were a bit tired and could use updating. Great location across the street from AT&T Center and an easy walk to Kay Bailey Convention Center. Note that there are a significant amount of homeless people in the area.
Bodde her 4 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Niveen

Reiste med en gruppe
Likte: Renhold og fasiliteter
Area was super convenient and central to most parts of downtown. Could easily walk 10-15 minutes and even if we had to take a cab it was no more than 10 minutes to wherever we wanted to go. Lots of homeless people around innocent enough and used to it since we’re from NYC. Just didn’t really expect it lol. Rooms are a little outdated but the receptionist was really nice. Overall good stay.
Bodde her 3 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 – Forferdelig

amanda

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beware if you leave an item behind they will steal it. I called immediately after exiting my room and turning in my keys upon realizing I left behind my sunglasses. They informed me there is an online form to fill out and that they found them and would ship them to me at my cost. I thought perfect filled everything out and paid for shipping. My tracking was never sent 2 weeks later I reached out. No response to me or the lost and found company they have. I called daily with no response the mailbox being full. I have worked in hospitality myself for years and never seen Service this bad. I have now spoken with 3 different managers and they all say they will call me back and never do. It has been a wildly frustrating experience to say the least. Beware before booking a stay here.
Svar fra Sophia Rodriguez den 20. mai 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 – Dårlig

Jose Manuel

Ahora están pidiendo un deposito de 100 dólares por habitación
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 – Dårlig

Ruth

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was quite but the beds were rock hard
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

MARCOS

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

Jamal

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
They don not honor their party bookings. I purchased a two bedroom suite and got a 1 bedroom room. Almost similar to a small studio. They told me third party bookings do not have access to their room inventory and they overbooked. If using third party, don’t go to this hotel.
Bodde her 4 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 – Grei

Justin

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 – Dårlig

Donna

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Needs renovation. No hand towels in bathroom. Bathroom floor had hair from previous customers
Bodde her 1 natt i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Clarence

Likte: Fasiliteter
Bodde her 5 netter i april 2024
Svar fra Sophia Rodriguez den 21. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 – Utmerket

Dean

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Sophia Rodriguez den 20. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 – Bra

Katharine

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Sophia Rodriguez den 21. mai 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!