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Anmeldelser av Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel

2.5 out of 5

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 387 av totalt 512 anmeldelser." "
Rangering på 8 − Bra. 81 av totalt 512 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 512 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 512 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 512 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Shekhar

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NA
Bodde her 8 netter i april 2024

10/10 – Utmerket

Theresa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good staff. Easy experience. Very welcoming
Bodde her 2 netter i april 2024

10/10 – Utmerket

Devin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic property, Good location. Clean and comfortable. Top notch staff.
Bodde her 3 netter i mai 2024
Svar fra Nikki den 27. mai 2024
We're delighted you found our property fantastic and enjoyed our convenient location. Maintaining cleanliness and comfort is our priority, and we're thrilled you had a top-notch experience with our staff. Thank you for your kind words, and we hope to welcome you back soon!

10/10 – Utmerket

Ibrahim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, awesome stay and Joshua was very great assistance 👍
Bodde her 3 netter i mai 2024
Svar fra Nikki den 27. mai 2024
We're thrilled you had an awesome stay and received great service! Josh is an asset to our hotel and we are happy to see the recognition. Thank you for your kind words, and we look forward to welcoming you back soon!

10/10 – Utmerket

Michel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed my time at this hotel
Bodde her 3 netter i mai 2024
Svar fra Nikki den 27. mai 2024
We're thrilled to hear that you enjoyed your time at our hotel! Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing us!

4/10 – Dårlig

Sherry

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We truly just did not like it. It definitely isn’t for families. We will not stay again. However, when it came to addressing my concerns after our stay, the staff was very helpful and empathetic and I appreciated that.
Bodde her 4 netter i mai 2024
Svar fra Nikki den 27. mai 2024
We're sorry to hear that our hotel wasn't the right fit for your family. However, we're glad to hear that our staff was helpful and empathetic in addressing your concerns after your stay. Your feedback is valuable to us, and we appreciate your recognition of our efforts. If you ever reconsider, we'd love the opportunity to make it right for you.

10/10 – Utmerket

NINA

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Nikki den 27. mai 2024
Thank you for staying with us. It looks like you had a great stay. We hope to be able to host your next visit to the area as well.

10/10 – Utmerket

Noemi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet
Bodde her 4 netter i mai 2024
Svar fra Nikki den 27. mai 2024
We're thrilled to welcome you back! It's fantastic to hear that you found our hotel clean and quiet during your stay. Providing a peaceful and pristine environment is our priority, and we're grateful for your continued loyalty. Thank you for choosing us once again, and we look forward to your next visit!

4/10 – Dårlig

Dennis

Likte ikke: Personale og service
We stayed 2 nights. When we came back after a day of visiting relatives in the area and very tired, we found that our room was not serviced other than the used towels removed and 2 new bath towels left. The trash was not emptied and the coffee not restocked. It will be a long time before I stay at a Holiday inn express again. Tonight we are at a Hampton where we get more than a 2 bath towel allotment.
Bodde her 2 netter i mai 2024
Svar fra Nikki den 21. mai 2024
Thank you for sharing your experience with us. We're truly sorry to hear about this inconvenience, as it does not reflect the high standards we strive to maintain. We value your feedback and will address these issues with our housekeeping team. We hope you'll give us another chance in the future to provide you with the exceptional service that we're known for.

10/10 – Utmerket

KAIYU

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
非常好
Bodde her 1 natt i mai 2024
Svar fra Nikki Gates den 17. mai 2024
感谢您的反馈!我们很高兴您对我们的服务感到满意。期待您的再次光临!

6/10 – Grei

Xavier

Convenient
Bodde her 3 netter i mai 2024
Svar fra Nikki Gates den 17. mai 2024
We appreciate your feedback and are glad you found our hotel convenient. We're always looking for ways to improve, so if there are any specific areas you think we could enhance to make your stay even better next time, please let us know. We hope to have the opportunity to exceed your expectations on your next visit.

10/10 – Utmerket

Toni

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff. Room was spacious and clean. Property well maintained
Bodde her 2 netter i mai 2024
Svar fra Nikki den 15. mai 2024
Thank you for your kind review. I am glad to hear that you had a good stay.

10/10 – Utmerket

Gary

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mai 2024
Svar fra Nikki den 15. mai 2024
I'm happy to see that you had a great stay.

10/10 – Utmerket

Laura Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice breakfast and clean room.
Bodde her 3 netter i mai 2024
Svar fra Nikki den 15. mai 2024
Sounds like a great experience. We hope to see you on your next stay.

10/10 – Utmerket

Rema

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great bed and pillows for a good night's sleep.
Bodde her 2 netter i mai 2024
Svar fra Nikki den 13. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Gary

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Nice
Bodde her 2 netter i mai 2024
Svar fra Nikki den 13. mai 2024
I am glad you had a good stay with us. Thank you for sharing about your stay.

8/10 – Bra

Jaena

Bodde her 1 natt i mai 2024

8/10 – Bra

archibald

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra Nikki den 13. mai 2024
It looks like you had a good stay. What could we have done to make it even better?

8/10 – Bra

Kristie

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Abdul

Bodde her 3 netter i mai 2024

8/10 – Bra

john c

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needed to make special request to have room cleaned.
Bodde her 3 netter i mai 2024
Svar fra Nikki den 8. mai 2024
Thank you for choosing us for your trip to Plano. What else could we have done to improve your stay?

10/10 – Utmerket

Evgenia

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 8. mai 2024
Thank you for staying with us.

8/10 – Bra

ELIZABETH

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It excellent place to stay
Bodde her 1 natt i mai 2024
Svar fra Nikki den 7. mai 2024
Thank you for that compliment. What could we have done differently to improve your stay?

4/10 – Dårlig

Sri satya rao

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 6. mai 2024
I see that you had a bad stay with us. What could we have done differently to improve your stay?

8/10 – Bra

thomas og lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 6. mai 2024
I am glad you had a good stay with us. What could we have done to make it better?

10/10 – Utmerket

Adam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is clean and new, the staff is helpful and friendly and the rooms are clean and set up well
Bodde her 1 natt i mai 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
We're thrilled to hear you enjoyed your stay with us! Your kind words about our clean property, friendly staff, and well-appointed rooms mean the world to us. We can't wait to welcome you back for another fantastic experience.

10/10 – Utmerket

Jade

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vicki was wonderful helping us check in and giving recommendations for local attractions. All employees were great. Breakfast was nice area was clean and well stocked. Had a problem with noisy upstairs and kids running but one call to the front desk and it was taken care of. Hotel located in an area full of food and shopping options especially if you’re a fan of Asian cuisine and of course steak! If I visit the area again this will definitely be my spot.
Bodde her 2 netter i april 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
I'm so glad we could provide you with a clean and comfortable experience, and that we were able to promptly handle the issue you experienced. I'm glad that wasn't a disruption to your visit with us. We hope we get to host your next visit to Plano!

6/10 – Grei

Gilberto og Fayetteville

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Disappointed with house keeping service.
Bodde her 8 netter i april 2024
Svar fra Nikki den 2. mai 2024
I am sorry to hear that you had a bad experience. What could we have done to make it better?

10/10 – Utmerket

Juan

Likte: Renhold
Bodde her 3 netter i april 2024
Svar fra Nikki den 6. mai 2024
Thank you so much for staying with us.

8/10 – Bra

lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
What could we have done differently to improve your experience?

8/10 – Bra

Shonnette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 3 netter i april 2024
Svar fra Tyler Beck - General Manager den 2. mai 2024
Was there anything we could've done differently to improve your experience with us?

10/10 – Utmerket

Corey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was the most comfortable and beautiful area that I've visited in a long time. Thank you
Bodde her 1 natt i april 2024
Svar fra Nikki den 1. mai 2024
You're welcome. I am so glad you enjoyed your visit. Thank you for staying with us.

8/10 – Bra

Mihoko

Bodde her 2 netter i april 2024
Svar fra Nikki den 21. mai 2024
Thank you for taking the time to leave feedback! We're glad to hear you had a positive experience overall. If there's anything we can do to turn that 4-star into a 5-star experience next time, please let us know.

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, great customer service
Bodde her 3 netter i april 2024
Svar fra Nikki den 1. mai 2024
Thank you so much for staying with us on your trip to Plano.

10/10 – Utmerket

Kevin M

Bodde her 3 netter i januar 2024
Svar fra Nikki den 21. mai 2024
We're thrilled to hear that you enjoyed your stay with us! Providing exceptional experiences is our top priority, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 – Utmerket

Azamat

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking nice. Quiet
Bodde her 1 natt i april 2024
Svar fra Nikki den 29. apr. 2024
Thank you. I am glad to see you enjoyed your stay.

10/10 – Utmerket

Natalia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i april 2024
Svar fra Nikki den 6. mai 2024
I am so glad you had a great stay with us.

10/10 – Utmerket

Jill

Bodde her 2 netter i april 2024
Svar fra Nikki Gates den 17. mai 2024
We're delighted to hear you had a great experience at our hotel! Providing exceptional service and comfort is our top priority, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back again soon.

10/10 – Utmerket

Badrinath

Likte: Personale og service og overnattingsstedets bygg og tilstand
One of my sheets had a stain (was likely not removed from previous washes). Since i had 2 queens, ended up on the other bed.
Bodde her 3 netter i april 2024
Svar fra Nikki den 29. apr. 2024
Thank you for letting us know. I will make sure to notify the correct person about this. I am glad to see you had a great stay anyways.

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the beds were comfortable. The staff were friendly and the breakfast was average although the coffee was great. It was a pleasurable stay.
Bodde her 4 netter i april 2024
Svar fra Nikki Gates den 25. apr. 2024
Thank you for taking the time to share your experience. I like the coffee here as well. What could we do to improve the breakfast?

10/10 – Utmerket

Angelo

Likte: Renhold og personale og service
Precision window treatment should of done your shades
Bodde her 1 natt i april 2024
Svar fra Nikki Gates den 25. apr. 2024
I'm glad you had a good visit with us. If we need more shades, we will look into them.

10/10 – Utmerket

Jamee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nikki Gates den 26. apr. 2024
Thank you for your response. I am glad to see that you had a good stay.

10/10 – Utmerket

Nuredin

Likte: Overnattingsstedets bygg og tilstand
Top notch
Bodde her 3 netter i april 2024
Svar fra Nikki Gates den 25. apr. 2024
Thank you. I am glad you had a good stay.

10/10 – Utmerket

Evelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was perfect for our stay. The staff was great. We felt welcomed from the moment we walked through the doors. The facility was clean and upkept. We were visiting Dallas for the 1st time and felt safe. Lots of dining options in walking distance. The hotel served a great breakfast, not skimpy with the food. Overall experience was great. I would recommend to others.
Bodde her 4 netter i april 2024
Svar fra Tyler Beck - General Manager den 23. apr. 2024
Thank you so much for taking the time to share your feedback! I sincerely appreciate you choosing our hotel to host your visit to Plano.

10/10 – Utmerket

Teresa

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff! Super friendly and accommodating. Breakfast bar every morning, with several dining options in the same parking lot. Right by the freeway, and shopping. We would definitely stay here again.
Bodde her 3 netter i februar 2024
Svar fra Nikki den 22. apr. 2024
Thank you so much. I love to hear that you had such a good stay and hope to see you on your next visit to Plano.

8/10 – Bra

Ricardo Antonio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No pool
Bodde her 4 netter i april 2024
Svar fra Nikki den 22. apr. 2024
We are hoping to have the pool completed by this summer. I hope everything else about your stay was good?

10/10 – Utmerket

Raquell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i april 2024
Svar fra Nikki den 22. apr. 2024
Thank you for choosing us to host your stay in Plano.

10/10 – Utmerket

Raquell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing! Very clean and great staff! Shout out to Nikki!
Svar fra Nikki den 22. apr. 2024
Thank you so much! It was great to have you and I hope you enjoyed your event.

10/10 – Utmerket

Jamie

Bodde her 1 natt i april 2024
Svar fra Nikki den 13. mai 2024
I am glad you had a good stay with us. I hope to see you on your next visit.

10/10 – Utmerket

Vasiliy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything. Great place
Bodde her 2 netter i april 2024
Svar fra Nikki den 22. apr. 2024
It looks like you had a great stay. Thank you for taking the time to tell us about it.