Sesongbasert utendørsbasseng, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Hampton Inn & Suites Legacy Park-Frisco

2.5 out of 5
Hampton Inn & Suites Legacy Park-Frisco
3199 Parkwood Blvd, Frisco, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 524 av totalt 1009 anmeldelser." "
Rangering på 8 − Bra. 267 av totalt 1009 anmeldelser." "
Rangering på 6 − Grei. 93 av totalt 1009 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 1009 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1009 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anita

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i august 2023
Svar fra GM den 11. okt. 2023
Thanks for your feedback

10/10 – Utmerket

Steven

Reiste med familie
Very good property, starting to show age. Hot water and coffee was not hot. That’s why only 4 stars.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Shain og Houston

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay was just amazing and the breakfast was hot and good had a lot of options for kids and adults I really enjoyed my stay with my family
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Dainnon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk attendants were very friendly and accommodating.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Janna og Aline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All employees were friendly and the breakfast was kept well stocked.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Debra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay would have been been much better if the front desk listened when I said it changed from 2 adults 3 children, to 1 adult and 3 children and room 209 has a terrible loud noise that kept me awake all night long. It sounded like a machine going on and off.
Bodde her 1 natt i mai 2024

8/10 – Bra

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Arabella

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pillows were really small and not too comfortable, had to kinda make shift a pillow with my blanket that I brought. The room was fairly clean nothing too special about the room. I have a weird thing about taking a both on vacations because I love to relax but, there was no drain plug, no big deal, just a bummer! Still had a really good stay and the waffles were delicious!
Bodde her 1 natt i mai 2024
Svar fra The Hampton Inn Frisco Team den 6. mai 2024
Thank you for taking time to share your feedback. We apologize for the challenges you experienced as it should not have happened! We hope you will choose to stay with us again for a truly perfect visit.

8/10 – Bra

Paul

Bodde her 2 netter i april 2024

10/10 – Utmerket

Raahalee

Bodde her 1 natt i mai 2024

8/10 – Bra

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A
Bodde her 1 natt i mai 2024
Svar fra The Hampton Inn Frisco Team den 6. mai 2024
Thank you for taking time to share your review.

4/10 – Dårlig

armin

Forretningsreisende
Likte ikke: Renhold og fasiliteter
2/5
Bodde her 2 netter i mars 2024
Svar fra The Hampton Inn Frisco Team den 6. mai 2024
We apologize for the less than perfect visit you had to the hotel. Thank you for letting us know.

8/10 – Bra

Alberta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The ac seemed like it had some mold starting in it.
Bodde her 1 natt i april 2024
Svar fra The Hampton Inn Frisco Team den 29. apr. 2024
Thank you for sharing your review and the team has already reviewed for any needed correction.

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt safe and secure at the Hampton. Staff was very courteous and helpful.
Bodde her 1 natt i april 2024
Svar fra The Hampton Inn Frisco Team den 29. apr. 2024
Thank you!

6/10 – Grei

Ahmad

Bodde her 2 netter i desember 2023
Svar fra The Hampton Inn Frisco Team den 29. mars 2024
Thank you for taking time to share your review. We are sorry we did not exceed your expectations, as is our goal.

6/10 – Grei

Madison

Bodde her 2 netter i mars 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you for taking time to share your review and we apologize that the stay was not excellent, as is our goal.

10/10 – Utmerket

Sonya og Temple

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and safe.
Bodde her 1 natt i mars 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you!!!!

6/10 – Grei

Ieshia

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The hotel is in a good area surrounded by everything. The staff are professional and understanding. My problem started when you see the water damage in some parts of the hotel, nothing bad but little spots in the bathroom itself. As well noticing the towels were still dirty, almost like a hot sauce stain. Lastly breakfast was supposed to start at 6am but didn’t start until 6:45am. I appreciate the staff being honest about the tardiness but that’s still unprofessional or atleast let your guest know and don’t put a sign stating the time. Overall the hotel is a nice getaway spot.
Bodde her 1 natt i mars 2024
Svar fra Fairfield Woodbridge Team den 19. mars 2024
We are very sorry we did not exceed expectations, as is our goal. Thank you for sharing the details of your experience so we can use them towards improvements.

2/10 – Forferdelig

Tonya

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our experience was horrible. They charged me for 2 nights then turned around and charged my finance. The next day the staff was banging on our door saying we were suppose to check out at 12 noon but we paid for 2 nights. Then later that evening another staff member came and opened our door while we were in there saying the notes stated we checked out. We will never book with Hampton again!!!!! We travel a lot and this experience has been the worst ever!!!!
Svar fra Hampton Inn Frisco Team den 19. mars 2024
We are very sorry we did not exceed expectations, as is our goal. The details you have shared will be used towards any necessary corrections.

10/10 – Utmerket

April

The hotel is in a very nice quiet area. Very close to shopping center. The hotel was very clean. The staff was very polite and helpful.
Bodde her 2 netter i mars 2024
Svar fra Marriott Rochester Team den 19. mars 2024
We are so pleased you enjoyed your stay at the Marriott Rochester. We hope you will join us again in the future.

8/10 – Bra

Kaila

Reiste med familie
Likte: Personale og service og fasiliteter
Nice staff and walkable to shops
Bodde her 3 netter i februar 2024
Svar fra Marriott Rochester Team den 19. mars 2024
We are so pleased you enjoyed your visit.

2/10 – Forferdelig

Thomas

Not Family Friendly
Bodde her 3 netter i februar 2024

10/10 – Utmerket

tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the staff was friendly, my room was clean and had lots of space, the bed was SO comfortable I wish I could have brought the mattress home with me.
Bodde her 2 netter i februar 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
We are so pleased you enjoyed your stay. Thank you for letting us know!

8/10 – Bra

LUIS MIGUEL

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bien para el precio el desayuno falta variedad
Me dieron una habitación muy bien ubicada la 612, la señorita que estaba en el desayuno muy amable una latina no recuerdo el nombre, pero si tengo que comentar que una señorita que se encontraba en el Lobby muy joven que me tocaba por las tardes le solicitó mi esposo toallas amablemente ella las trajo al pedirle una más se molestó le aventó las toallas, mostró cara de molestia y se fue, otro día mi tarjeta no servía ella amable me la cambió llegó mi esposo con la de él igual que no servía y al decirle gracias ella solo contestó un ruido mmm. No se si no esté acostumbrada a turistas extranjeros o algo le molestaba de nosostros no entiendo si trabaja en un hotel debe ser amable nunca pude ver su nombre por el pelo largo no se si empezaba con H, si deberían trabajar eso con ella.
Bodde her 5 netter i februar 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you for taking time to share details following your visit and appreciate the information. We will use the comments towards some re-training.

2/10 – Forferdelig

Brianne

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
While everything else about this hotel was excellent, our room shared a wall with the elevator shaft and we were kept up all night long with the noise from the motor. It was quieter inside the elevator.
Bodde her 1 natt i februar 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you for sharing the detail and we will use this feedback to determine how this can be improved. We are very sorry this was so disruptive.

8/10 – Bra

Shelly

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Check in clerk was rude when asked the amount of incidental charge would be. Very snappy, maybe she didn't have the answer and felt pressured but no need to be rude.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Bobbi

Likte: Renhold
They didn’t have milk available for breakfast. The faucet in my daughters room was not I sealed properly and it flew out when the water was turned on.
Bodde her 1 natt i januar 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you for sharing details as this should not have happened. Your feedback is being used towards corrections.

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Staff was great!!! We had such a nice, enjoyable experience staying at this facility. Very Clean!!!
Bodde her 3 netter i januar 2024
Svar fra The Hampton Inn Frisco Team den 26. mars 2024
Thank you!!!

2/10 – Forferdelig

Katie

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

LATERRA

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte ikke: Personale og service
The hotel was pretty nice and clean. The front desk service were courteous and nice. Breakfast was good! The ladies servicing the breakfast were so sweet. The only complaint I have is on my hotel reservation I requested extra towels. There were no extra towels in the room. Also called the front desk to request some. They said they would call us when laundry was done for extra towels. Not one call was made to let us know.
Bodde her 1 natt i januar 2024

6/10 – Grei

racquel

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Looks were definitely deceiving
On first glance, my room was neat & clean however after further assessment, I was very disappointed. There was water damage with a hole in the plaster on the ceiling above my bed. The AC vent had so much dust accumulated that I believe was responsible for a lot of my coughing and congestion throughout the night. The touch buttons on the Microwave would not respond thus I could not use it until I discovered if I climb up on the entertainment center and reach behind the console to unplug and plug it back in, the microwave would then turn on. But only for that session so I had to do that each and every time I wanted to heat something up. The mattress was very uncomfortable and the pillows flat. The next morning I noticed two brown stains on the comforter that I had just slept under. Initially it was hidden by the comforter cover that had slipped down during the night and I was able to see the disgusting filth of the actual comforter. Even though the breakfast was complementary, it was horrible. From the wet scrambled eggs, to the cereal displayed however no milk was available. The biscuits and gravy were decent however the batter for the self made waffles was bland and tasted like rubbery cardboard. The positives were that it was in a very nice area with a lot of eateries and places to shop and the front desk host was pleasant.
Water damage on ceiling
Dusty AC vents
Strange half broken door handle on door that separates my room from the neighboring room
Stains on comforter
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Josh

Forretningsreisende
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Liliana

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Best Comfort Inn I have stayed so far. Exceptional service.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

CHRISTYN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Eduardo

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We couldn’t sleep on the 3 nights we stayed there at room 208. Loud and horrible noise (above 90 dB). Called to the lobby to report and change room. Attendant told us all rooms ending on 8 (108, 208, etc) that are next to the elevator will be the same and that they are sold out. Never ever we had experience a situation like this.
Bodde her 3 netter i januar 2024
Svar fra xx den 15. jan. 2024
Good morning,We are sorry that you experience the elevator noise during your stay. On sold out nights it is very hard to not place anyone near the elevator and also switching someone room type.

6/10 – Grei

ward

Bodde her 3 netter i januar 2024

4/10 – Dårlig

Vytautas og Kent

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Hotel is okay, except room service. Stayed 6 nights and had NO room service at all. No fresh towels, no trash pick up, nothing at all.
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Emily

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Ahmed N

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Simona

Bodde her 4 netter i desember 2023
Svar fra xx den 15. jan. 2024
Thank you for your rating

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Karla

Bodde her 1 natt i november 2023
Svar fra xx den 15. jan. 2024
Thank you for the rating

10/10 – Utmerket

katrina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was near by my destination. Clean and easy access. My only complaint was the air conditioner in the room sounded like it would let off steam every so often and would wake me up.
Bodde her 1 natt i desember 2023

8/10 – Bra

jerry

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Okay place
The walls a paper thin. Kept hearing noise from the other room and hall ways. The rooms are decent but nothing special
Bodde her 1 natt i desember 2023

8/10 – Bra

Jeffrey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We liked the hotel, it had nice rooms, a good location, and free breakfast.
Bodde her 2 netter i desember 2023

8/10 – Bra

Jeffrey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Gladys

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was super friendly everyone was really nice.
Bodde her 3 netter i desember 2023