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Anmeldelser av Country Inn & Suites by Radisson, Grand Prairie-df

2.5 out of 5
Country Inn & Suites by Radisson, Grand Prairie-df
2050 North Highway 360, Grand Prairie, TX

Anmeldelser

5,4
Rangering på 10 − Utmerket. 164 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 151 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 195 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 179 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 311 av totalt 1000 anmeldelser." "

5,6/10

Renhold

6,6/10

Personale og service

5,2/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Laura

Bodde her 3 netter i mars 2024

10/10 – Utmerket

Herve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Taylor

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don't book!!!!
Complete catfish. Nothing like any of the pictures. Currently Under renovation. Property manager FALSELY accused me of smoking tried charging my card over 20 times for different amounts after demanding i leave the property 1hr before my check out time. Will NEVER book here again.
Bodde her 5 netter i januar 2024
Svar fra Randy den 24. jan. 2024
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2/10 – Forferdelig

David

Bodde her 2 netter i januar 2024
Svar fra Randy den 18. jan. 2024
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2/10 – Forferdelig

Ashley

They said they were overbooked by you and did not give us a room. I need a full refund!
Bodde her 2 netter i januar 2024
Svar fra Randy den 18. jan. 2024
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2/10 – Forferdelig

David

Bodde her 2 netter i januar 2024
Svar fra Randy den 18. jan. 2024
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8/10 – Bra

william

Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Rene

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Randy den 18. jan. 2024
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2/10 – Forferdelig

James

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible place
Bodde her 1 natt i januar 2024
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Kari og Bellevue

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Moved rooms three times. Ultimately ended up leaving early and going to another hotel Toilets didn’t work, TVs didn’t work. Front desk guy was nice, but didn’t have the authority to refund
Bodde her 5 netter i januar 2024
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Jesus

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel
The pictures from the website made this hotel look decent. Upon arrival, it looked like a scene from a zombie movie. Room was terrible.
Bodde her 3 netter i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Tyler

Likte: Personale og service
Likte ikke: Renhold
Bedbugs
Bodde her 2 netter i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Rikiyia

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The pictures on the website most definitely are not this hotel. The rooms are not beautiful, our room still had hair on the beds, my carpet was ripped out so we had a bare concrete floor and the beds were wobbly as all get out. The breakfast area advertised is false too. Breakfast was 2 cereals, muffins, bread, coffee and oranges. I would never stay here again for $100 a night. I've been to better Motel 6 hotels.
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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4/10 – Dårlig

Linda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor Accommodations & Service
Hotel and room dirty. No carpet in room, cement floor. Tub dirty and water continually ran. I called front desk to see if we could get a different room and checkin person said no and then hung up on me. Breakfast was awful, bread hard, coffee ran out. Total stay not good.
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Cindy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room had no carpet, no chair in room and bed sounded and felt broken
Bodde her 3 netter i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Mario

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had got a 2 bed room for 1 night to see cowboys game with my brother tried to check in said rooms weren’t ready so we came back to check in and shower later before game there was long line of people still trying to check in customer service was not good at all ended up having to stay in a 1bed room that was dirty and had plumbing issues and a broken bed
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Darele

Bodde her 2 netter i desember 2023
Svar fra Randy den 21. jan. 2024
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4/10 – Dårlig

Isaias

Reiste med familie
Likte ikke: Romkomfort
I rented this please because it was close to the stadium. However, however, when I first walked in wasn't greeted. I was about an hour and a 1/2 before 3. And they said they can't do early check in. The place did not look busy. So then we came to check in at 3 and the room received. The t v didn't work and their toilet was running. My wife and family have stayed at many hotels due to business and travel baseball. I definitely would not stay at this brand anymore. We were not comfortable with this stay at all.
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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4/10 – Dårlig

Kelly

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would never stay here again
Well, check is is at 3pm SHARP. Got there 15 min early and there were 2 attendants at the front desk, and around 7 people already waiting to be checked it. We were told, check in will begin in 15 minutes...and the 2 workers remained at the computers apperently waiting for 3 to strike. When it did, the male employee called the 1st guest, the female did nothing, mind you the line of people waiting was now around 20. The 1st guest booked 2 rooms apperently and was told they only have one. That took a good 10 minutes before he left roomless. 2nd guest in line was already in his room but there was an issues where he needed maintenance...then it was our turn. Female, hasnt helped anyone. We go to our room, after walking past nasty dirty and stained carpet, open our room, NO carpet. Idk but it felt like what I would assume a prison cell would feel like; concrete walls, floors, etc. Not at all like the company photos. We had plans to be out all night so we literally just needed a bed to sleep in, and that is exactly what we did. Wasn't going to attempt to shower as the bottom of the tub looked like it has never seen a cleaning product...woke up and got out of there. The parking lot is a joke as well. The spots surrounding the hotel itself were all full, maybe a total of 40. There is a much larger area(no signs or directions on how to get in as it is blocked off by parking curbs) you have to go around the block and between three abandoned semi-trailers and a large pothole, to park.
Bodde her 1 natt i desember 2023
Svar fra Randy den 2. feb. 2024
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4/10 – Dårlig

Lyndsey

Bodde her 1 natt i desember 2023
Svar fra Randy den 21. jan. 2024
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2/10 – Forferdelig

Joseph

Reiste med en gruppe
Likte ikke: Personale og service
Do not stay in this dirty, bug-infested dump
Probably the worst hotel we have ever stayed in. Definitely do not stay here. No carpet in the rooms, just a dirty concrete floor comparable to an auto body shop. Bed bugs, roaches. Literally the epitome of a stereotypical roach motel. Disgusting!
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

oscar

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was a mess
Bodde her 3 netter i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The first room they put us in the heater not the tv worked. They moved us to another room that was a tad bit better— we won’t be staying there anymore. Really would like a refund for both rooms we reserved.
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Danyelle

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
RUN! Expedia offers a bait and switch with the photos shown for this location vs what is offered. It’s trashy and they say “under remodel” but put us in a room with pulled up carpet, scuffs and marks everywhere on the floors and walls, the ceiling is industrial, the lights had no covers on them and the lamp had a lampshade that was flecked with what looked like blood. It was so disgusting. That bistro shot the fireplace in the lobby is a lie this is not on par or remotely close to raddison quality. Expedia won’t change the photos and only offered 25 in key cash as compensation for me having to book at midnight a new hotel while traveling with my 6 month old. Hours of my time back and forth with them and that’s the best they can do evidently.
Bodde her 1 natt i desember 2023
Svar fra Randy den 15. jan. 2024
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4/10 – Dårlig

Brett

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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10/10 – Utmerket

Lord Joseph

Bodde her 4 netter i november 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fue la peor experiencia y pesimo servicio tan asi que no nos quedamos ni una sola noche, pedimos hablar con el gerente el cual nunca nos lo quisieren pasar y pedimos devolucion de las noches que nos ibamos a quear y no nos dieron respuesta nunca
Bodde her 3 netter i oktober 2023
Svar fra Randy den 18. des. 2023
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10/10 – Utmerket

Gerardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Logan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely do not stay here
Experience was awful. No disclosure that the entire property is under renovation. No carpet in rooms. Entire building reeks of mold/smoke. Tv didn’t work. Shaky elevators. Room keys constantly stop working. Dirty sheets/towels. No phones to contact front desk. Terrible customer service. Woman at front desk made me hunt down housekeeping to even get towels in our room. AC is the only thing in that building that worked.
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Gabbi

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do not waste your time.
This facility is very nasty and not like the pictures that are shown. The employees waited till after they take your payment to tell you that it is being updated and missing items in each room. The facility is missing carpet , towels and supplies all throughout it. The rooms smelled like mildew and smoke! The workers are very rude and not pleasant and refused to compensate or refund anything !
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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4/10 – Dårlig

Jeannette

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay there!
They are “remodeling”. There were burnt blankets and shower curtains. The carpet was so dirty it was scary to walk without actual shoes.
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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8/10 – Bra

Eliseo

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The hotel looks old, some stuff are in bad conditions (furniture, bed clothes)
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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4/10 – Dårlig

Ally

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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6/10 – Grei

Sheri

Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Sasha

Reiste med partner
Likte ikke: Fasiliteter
We had the absolute worst experience. When we arrived we were told that the property was now under renovations but that the service would still be exceptional. We got to our room and it was two double beds. We booked a king bed with a fold out couch. I was told there was nothing they could do even though I showed them my confirmation of what type of room I had reserved. We went back to the room and noticed the carpet was completely removed and there were no lampshades on the lamps. We stayed because we thought we could just make the best of it. The next morning when I went to take a shower I noticed the shower curtain was torn and ripped in several areas. I pulled the curtain open and there were roaches on the wall. We immediately packed and checked out even though we had another night booked. Totally unacceptable accommodations and the lack of care from the staff was even worse.
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

JAMES

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is under renovations. That information needs to be on the reservation. The room was dirty with stained carpet and bath tub. There was NO hairdryer in the room. The cost for this room does not justify the quality of the property. The hotel staff was NOT friendly. There was NO hot breakfast and meager choices for a cold breakfast. The coffee was not refilled, the only other choices were cereal and a few stale muffins. I feel that this hotel should be called a MOTEL, as I have stayed in Motel 6s better than this place. TERRIBLE!!
Bodde her 2 netter i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

briane

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk tells ppl that it’s under “renovation”. The carpet was ripped out of the room and a paint (chipped) concrete floor is what you have to walk on. There was no phone in the room. The room was dim and dingy. The cabinet in the room was leaning to the side. There was no smoke detector in the room. The hall carpet was stained and there were unknown odors present. I, nor my family, felt safe staying there. The parking lot was also poorly lit. It was NOTHING like the online pictures.
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

CHARITA

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty, and disgusting
I was told the Hotel was under renovation and our rooms had concrete floors, the towels had stains on them and the room had a foul order. Probably one of the worst hotels I have ever stayed in. I have usually had better luck on Hotels.com, but this was by far the worst ray trap I have ever been in.
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Vander

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel I’ve ever stayed in
The photos are not from that hotel. The breakfast area is old and breakfast was the most basic prepackaged crsp I’ve see. Our room the carpet was torn out all the cement cracked and floor was not level. The blanket on bed, you could buy something nicer at any Goodwill. This place makes Motel 6 look like The Taj Mahsl.
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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4/10 – Dårlig

Belinda

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Neglected in Grand Prairie
My daughter and grandson got bitten by bed bugs the one night that we stayed there. After having been gone for 2 days, we went back to pick up an item that had accidentally been left behind. To our surprise, the item was still in the room along with the trash, used towels, and unmade beds. It was sad to see the room the way we had left it 2 days before.
Bodde her 1 natt i november 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Juan Pablo

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Bethany

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were locked out of our room, and the staff had no idea how to get us in our room. They expected us to sit in the lobby all night. We didn't get access to our room until about 2 am.
Bodde her 2 netter i november 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Dasha

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We did not stay. We checked in and right back out. The place is still under construction which makes it unsafe. The staff were very pleasant and professional.
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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8/10 – Bra

Martin

Likte: Renhold og personale og service
Unfortunately renovations where taking place.
Bodde her 3 netter i november 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Jose

Bodde her 2 netter i desember 2023
Svar fra Randy den 15. jan. 2024
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2/10 – Forferdelig

Jesse

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked and paid room at 3pm in San Antonio. We drove from San Antonio to Arlington and every hour I would call front desk 2-3 times to let them know we were coming as we were projected to arrive after midnight. Upon arrival 10 other guests were in lobby and either locked out of their rooms or attempting to checkin. A police officer showed up and banged on the officer door where a man in no staff attire was hiding. The officer stated the phone system was alerting the PD station of an emergency so that’s why he was there. The man (last name Reyes) then plugged the phone back in and said the phone was “acting up all day” hence why he never answered our calls. He then confirmed the software for assigning keys and rooms was down for a projected 2 hours. By this time is was 1:15am. My wife and I decided to leave and not wait. Thus we went down the street to a Red Roof in to find a bed just to sleep. Never again will we return to this location! I am expecting a full refund.
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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2/10 – Forferdelig

Matthew r

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Randy den 18. des. 2023
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4/10 – Dårlig

Zane

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property had no sheets or floors and was pretty spartan. Be careful you pay for what you get.
Bodde her 1 natt i november 2023
Svar fra Randy den 18. des. 2023
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10/10 – Utmerket

Rachelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Randy den 18. des. 2023
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4/10 – Dårlig

Melanie

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not in best condition, smelt bad when you walk in like poop. Couldn't shower, shower head broken. Pillows were flatter than a paper, i had to fold it in 2 halves. Just over all not very clean, crapets very nasty dirty strained.. only nice thing was fresh paint, as the saying goes I guess ya get what you pay for. DONT ALWAYS BELIEVE REVIEWS!
Bodde her 1 natt i november 2023
Svar fra Randy den 18. des. 2023
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