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Anmeldelser av Baymont by Wyndham Lewisville

2.5 out of 5
Baymont by Wyndham Lewisville
885 S Stemmons Fwy, Lewisville, TX

Anmeldelser

6,4
Rangering på 10 − Utmerket. 179 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 276 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 219 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 187 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 142 av totalt 1003 anmeldelser." "

6,6/10

Renhold

7,2/10

Personale og service

5,2/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Jermaine

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

melissa

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Reyben

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 25. mai 2024
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

2/10 – Forferdelig

Eli

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty and unorganized
Bodde her 3 netter i mai 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Guest,We apologize for the cleanliness and organizational issues you experienced during your stay. This is not the standard we strive for, and we will address these concerns with our staff to improve our services. We appreciate your input and hope you will give us another chance to serve you better in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Katia

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Económica y muy buena
Bodde her 4 netter i mai 2024
Svar fra Hotel Manager den 20. mai 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear you found our hotel both economical and very good. We hope to welcome you back soon!Sincerely, Hotel Manager

8/10 – Bra

Jarvis

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Last spare of the moment look and found it and had availability.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 17. mai 2024
Dear Guest,"Thank you for choosing to stay with us on short notice! We're delighted to hear that we could accommodate your last-minute plans. We hope you enjoyed your stay and look forward to welcoming you back again soon!"Sincerely, Hotel Manager

4/10 – Dårlig

Febe

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Smelled of cigarettes, sheets were dirty also had cigarette burns on the sheets
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 30. apr. 2024
Dear Febe,We sincerely apologize for the unacceptable conditions you experienced during your stay. Maintaining cleanliness and providing a smoke-free environment are top priorities for us, and we deeply regret that we failed to meet these standards during your visit. We will take immediate action to address these issues and prevent them from recurring. We hope to have the chance to make it right for you in the future.Sincerely, Hotel Manager

10/10 – Utmerket

victoria

Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 17. mai 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another fantastic experience.Sincerely, Hotel Manager

4/10 – Dårlig

Pierre

Reiste med kjæledyr
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was a horrible smell in the hallway on the second floor and it was there all week and I mean horrible smell
Bodde her 7 netter i mars 2024
Svar fra Hotel Manager den 23. apr. 2024
Dear Pierre,We're truly sorry to hear about the unpleasant odor you experienced during your stay on the second floor. Please accept our sincerest apologies for any inconvenience this may have caused. Rest assured, we take your feedback seriously and will address the issue immediately to ensure it doesn't happen again in the future. Hope you will reconsider.Sincerely, Hotel Manager

10/10 – Utmerket

victoria

Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 8. mai 2024
Dear Victoria,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

4/10 – Dårlig

Loretta

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is a very old property and it needs some renovations.
Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 16. apr. 2024
Dear Loretta,We appreciate your feedback regarding the need for renovations at our property. We understand the importance of maintaining a modern and comfortable environment for our guests, and we're actively working on plans for improvements. Your input is invaluable as we strive to enhance our facilities. We hope to welcome you back in the future to experience the positive changes firsthand.Sincerely, Hotel Manager

4/10 – Dårlig

Colin

Old
Bodde her 3 netter i april 2024
Svar fra Hotel Manager den 9. apr. 2024
Dear Colin,Thank you for choosing our hotel. We appreciate your comments and observations, as this helps us to implement corrections and improve our services. Please accept our apologies for the inconvenience caused to you, and rest assured that we will be sharing your review with our management team so that we can look at our current processes and make changes where needed. Thank you again for your honest review. We hope that you will give us another opportunity and stay with us again in the future.Sincerely, Hotel Manager

4/10 – Dårlig

Michael

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed one night and left without staying the second night of my reservation. room was in poor condition, no remote or coffee, bathroom faucet was almost completely clogged and the shower head could not be adjusted to spray on my body. Had to lean against the shower wall to rinse off.
Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Michael,We apologize for any inconvenience or disappointment you experienced during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely, Hotel Manager

2/10 – Forferdelig

Caroline

Forretningsreisende, Reiste med familie
Likte ikke: Renhold
No soap.. unfriendly Indian receptionist, horrible breakfast, room is dusty.. totally will not refer this place to anyone
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Caroline,We're deeply sorry to hear about your disappointing experience. Providing a comfortable and welcoming stay is our top priority, and we regret that we fell short of your expectations. We will address these issues promptly to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

4/10 – Dårlig

Connor

Reiste med familie, Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Never checked in. Looked at the hotel and the area around it and did not feel safe. Visited the Eastons in their room and saw its condition and decided to drive home after the funeral instead of staying the night.
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Connor,We're sorry to hear about your concerns regarding the safety and condition of the hotel and its surroundings. Your comfort and security are paramount to us, and we regret that we did not meet your expectations in this regard. Your feedback is valuable, and we will use it to improve our services and ensure a more positive experience for our guests in the future. I hope that you will try us again. Sincerely, Hotel Manager

4/10 – Dårlig

Julie

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property is in bad shape. Rooms have non working lamps, wiring exposed so that you can't plug in your laptop. The handicapped room had lumps under the bed cover like six cats were in there. No ice bucket, coffee or toilet paper in these rooms. Front desk had to come up three times to give me the missing supplies. No tv guide or instructions on how to operate the tv. Not a place that I would return to.
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 23. mars 2024
Dear Julie,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

6/10 – Grei

Karen

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
You get what you pay for.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 11. mars 2024
Dear Karen,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager

6/10 – Grei

HECTOR og Monterrey

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy descuidado en todos los aspectos.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 7. mars 2024
Dear Guest,We're genuinely sorry to hear that you found our hotel neglected in various aspects. Your feedback is crucial, and we take it seriously. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely, Hotel Manager

8/10 – Bra

amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room had no soap. The fridge had food from prior guest -- makes us wonder if room was properly cleaned
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 26. feb. 2024
Dear Amy,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the oversight with the soap in your room and the presence of food from a prior guest in the fridge. Rest assured, we will address these concerns with our housekeeping team to ensure thorough cleanliness and attention to detail in all our rooms. Your input is valuable to us, and we appreciate the opportunity to improve our services. We hope to have the chance to welcome you back for a more seamless experience in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 14 netter i januar 2024
Svar fra Hotel Manager den 24. feb. 2024
Dear Jacqueline,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 – Dårlig

Tim

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Hotel Manager den 22. feb. 2024
Dear Tim,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.Sincerely, Hotel Manager

4/10 – Dårlig

Rayetasha

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The guy at the front desk was very rude slam my card and DL on the desk and they way he talked smdh
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Rayetasha,Thank you for your feedback. We deeply apologize for any rudeness or lack of courtesy you encountered during your stay. This behavior is not reflective of our standards or values, and we take your feedback seriously. Rest assured, we will address this matter with our team to ensure it doesn't happen again. We hope you will visit again soon.Sincerely, Hotel Manager

6/10 – Grei

Marvin

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 19. feb. 2024
Dear Marvin,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

10/10 – Utmerket

Cassandra

Likte: Fasiliteter
Everything was great
Bodde her 4 netter i februar 2024
Svar fra Hotel Manager den 13. feb. 2024
Dear Cassandra,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not to bad for price
Nice clean hotel with some alright staff they ain't have no problem while I was there seem good to me for price
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 13. feb. 2024
Dear Michael,Thank you for your positive review! We're pleased to hear that you found our hotel to be nice and clean. It's great to know that the staff you encountered were accommodating during your stay. We appreciate your feedback on the value of the price, and we look forward to welcoming you back in the future. Sincerely, Hotel Manager

10/10 – Utmerket

Carl

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Hotel Manager den 12. feb. 2024
Dear Carl,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 – Forferdelig

Steven

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager den 28. jan. 2024
Dear Guest,We sincerely apologize for the shortcomings you experienced during your stay. Your feedback is invaluable, and we are committed to addressing the service and room issues you highlighted. Please feel free to contact us directly to discuss your concerns further.Sincerely, Hotel Manager

8/10 – Bra

Wilmer

Likte: Renhold og personale og service
Bodde her 7 netter i januar 2024
Svar fra Hotel Manager den 22. jan. 2024
Dear Wilmer,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

4/10 – Dårlig

Raghunandan

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Manager. den 9. jan. 2024
Dear Raghunandan,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

6/10 – Grei

Kellie

Reiste med familie
Likte ikke: Personale og service
The front desk person was never there unless you rang the bell
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 18. des. 2023
Dear Kellie,We are sorry to hear about the inconvenience you faced with the front desk availability. Your feedback is crucial, and we'll work on ensuring a more consistent presence at the front desk to provide better and timelier assistance to our guests. Hope you will visit again.Sincerely, Hotel Manager

2/10 – Forferdelig

Yolesmi

Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 11. des. 2023
Dear Yolesmi,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 – Utmerket

Quoc Thai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i november 2023
Svar fra Hotel Manager den 5. des. 2023
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 – Bra

Reynaldo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Management was very accommodating.
Bodde her 1 natt i november 2023
Svar fra Hotel Manager den 28. nov. 2023
Dear Reynaldo,Thank you for your stay. It's great to hear that our management team was accommodating during your stay. We aim to provide excellent service and make our guests feel welcome and supported. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

8/10 – Bra

Takeyla

Bodde her 1 natt i november 2023
Svar fra Hotel Manager. den 21. nov. 2023
Dear Takeyla,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

6/10 – Grei

Holly

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
The facility needs LOTS of remodeling.
Bodde her 1 natt i november 2023
Svar fra Hotel Manager den 13. nov. 2023
Dear Guest,Thank you for your stay. We appreciate your feedback regarding the need for remodeling. We take such comments seriously as we continuously strive to enhance our guests' experience. Your input helps us prioritize improvements, and we apologize for any inconvenience. We hope to have the opportunity to welcome you back in the future to a refreshed and improved environment.Sincerely, Hotel Manager

2/10 – Forferdelig

Karen

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nasty nasty hotel!!!
Dirty hotel. Very rude staff at the front desk. There were mice droppings on the ice machine. The toilet wasn’t bolted to the ground and would tip over if you leaned too far. I asked for an extra blanket and was refused one. I lost my key card with two keys in the card and the guy at the front desk would only give me one key card. When I asked for a second key card he said, NO NO! Do NOT stay at this hotel. Very old and had an odor to it.
Bodde her 1 natt i november 2023
Svar fra Hotel Manager den 7. nov. 2023
Dear Karen,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

8/10 – Bra

Juan Manuel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Hotel Manager den 31. okt. 2023
Dear Juan,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

2/10 – Forferdelig

Pablo

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Missing blankets, room not clean at all, bathtub faucet leaking all the time, bathroom felt like sauna. Old towels, beds had a single blanket, room and hotel smelled stale and musty, floor was sticky. Advised front desk but either they didn’t understand or chose to ignore me. Will never again stay at this chain of hotels and will not recommend. Very unhappy.
Bodde her 3 netter i oktober 2023
Svar fra Hotel Manager den 28. okt. 2023
Dear Pablo,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

2/10 – Forferdelig

Ken

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the worst property I have ever stayed in. Wyndham needs to drop this property from having their name on it.
Bodde her 3 netter i oktober 2023
Svar fra Hotel Manager den 27. okt. 2023
Dear Ken,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely,Hotel Manager

2/10 – Forferdelig

BARBARA

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THE AIR CONDITION DID NOT WORK PROPERLY, BED WAS VERY HARD, ROOM LOOK DISGUSTING LIKE IT WAS FALLIMG APART. LITERARLY I LOOKED FOR ROACHES AND BED BUGS BEFORE I WOULD LAY DOWN I WOULD NOT RECCOMEND ANYONE TO STAY THERE. THIS WAS A SURPRISE BIRTHDAY TRIP THAT WAS A TOTAL DISASTER AND RUIN THE WHOILE BIRTHDAY .
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 19. okt. 2023
Dear BARBARA,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

2/10 – Forferdelig

Kimberly

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very disappointed
Very uncomfortable, the bathrooms weren't clean, the sheets and pillow covers had stains. The beds were not comfortable my daughter and I woke up with back and neck pains. We didn't even dry off with the towels. I would not recommend staying at this hotel
Bodde her 2 netter i oktober 2023
Svar fra Hotel Manager den 17. okt. 2023
Dear Kimberly,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.

10/10 – Utmerket

Dawn

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Hotel Manager. den 18. okt. 2023
Dear Dawn,Thank you for taking the time to write a wonderful review. It is gratifying to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

4/10 – Dårlig

Richard

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not worth it
Bodde her 4 netter i oktober 2023
Svar fra Hotel Manager den 7. okt. 2023
Dear Richard,We're sorry to hear that your experience at our hotel did not meet your expectations. If you have any specific comments or concerns you'd like to share, please feel free to provide them. Your feedback is valuable to us, and we want to ensure that we address any issues to enhance the quality of our service. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 – Utmerket

Duong

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i september 2023
Svar fra Hotel Manager den 29. sep. 2023
Dear Duong,Thank you so much for the five star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon!Sincerely,Hotel Manager

4/10 – Dårlig

Pedro

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not good
Bodde her 2 netter i september 2023
Svar fra Hotel Manager. den 27. sep. 2023
Dear Pedro,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager.

4/10 – Dårlig

Gabriela

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Hotel Manager den 16. sep. 2023
Dear Guest,Thank you for your feedback. We value your input, and we're committed to improving our services. If you have any specific concerns or suggestions, please feel free to share them with us so we can make your future stays more enjoyable.Warm regards,Hotel Manager

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
BEDBUGS
Bed bugs and they wouldn't give a refund even though i paid for 2 nites and only stayed one nite . I left after waking up to bed bug bites all over me the first nite!!!!! DO NOT STAY HERE
Bodde her 2 netter i august 2023
Svar fra Hotel Manager den 16. sep. 2023
Dear Guest, We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay visit. Your comments are serious, and we have passed them on to our management for further verification. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Request your understanding and continued patronage.Sincerely,Hotel Manager

10/10 – Utmerket

Nicolaus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Hotel Manager den 16. sep. 2023
Dear Guest,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. Hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

10/10 – Utmerket

Aleta

Bodde her 1 natt i august 2023
Svar fra Hotel Manager den 20. sep. 2023
Dear Aleta,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

8/10 – Bra

Robyn

Reiste med partner
The door to my room was very hard to open & close. Just didn’t feel as chh oh ran as it usually does
Bodde her 1 natt i august 2023
Svar fra Hotel Manager den 16. sep. 2023
Dear Robyn,We appreciate your feedback regarding the door to your room. We apologize for any inconvenience you experienced with its functionality, and your comments will be shared with our maintenance team to ensure that such concerns are promptly addressed. Your comments are valuable to us, and we'll strive to make the necessary improvements to provide you with the exceptional experience you deserve in the future. Sincerely,Hotel Manager