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Anmeldelser av BEST WESTERN PLUS McKinney Inn & Suites

2.5 out of 5
BEST WESTERN PLUS McKinney Inn & Suites
480 Wilson Creek Blvd, McKinney, TX

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 321 av totalt 838 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 838 anmeldelser." "
Rangering på 6 − Grei. 129 av totalt 838 anmeldelser." "
Rangering på 4 − Dårlig. 70 av totalt 838 anmeldelser." "
Rangering på 2 − Forferdelig. 43 av totalt 838 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Mario

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very good choice for our overnight stay, and we liked the location…perfect!
Bodde her 1 natt i mai 2024

8/10 – Bra

Vular

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bathroom needed repairs.
Bodde her 4 netter i april 2024
Svar fra Preet P den 6. mai 2024
Thank you for your feedback. We apologize for any inconvenience you may have experienced.

10/10 – Utmerket

Dennis

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room. Spacious
Bodde her 1 natt i mai 2024
Svar fra Preet P den 6. mai 2024
Thank you so much for taking the time to leave us feedback.

6/10 – Grei

Marques

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Stay was going well until the last day when they charged my an extra $100 for a "smokers fee". Which I didn't smoke in the room or around the premises at all. Complete ripoff. They could've at least said something to me if they felt some type of way. I will be getting my money back for sure & will never stay at this establishment again...
Bodde her 3 netter i april 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very accessible to Lyft and other taxi services.
Bodde her 3 netter i april 2024
Svar fra Preet P den 29. apr. 2024
Thank you so much for taking the time to leave us feedback!

4/10 – Dårlig

Priscilla Angulo

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Preet P den 6. mai 2024
Thank you so much for taking the time to leave us feedback.

6/10 – Grei

Priscilla Angulo

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Front desk could have been a lot friendlier, rooms were a bit older and inside could have been kept better but were quick to change our sheets when we pulled back the blankets and the sheets were stained 😳
Bodde her 1 natt i april 2024
Svar fra Preet P den 29. apr. 2024
This shouldn’t have happened. Our team is trained to catch these types of discrepancies. We are sorry and can assure you that this mistake won’t happen again.

8/10 – Bra

Joel

Reiste med familie
Likte: Renhold og personale og service
Great
Bodde her 1 natt i april 2024
Svar fra Preet P den 27. apr. 2024
Thank you for your feedback and hope you will stay with us again!

4/10 – Dårlig

Rethena

Forretningsreisende
Likte: Fasiliteter
Likte ikke: Personale og service
Shower was broken for half a day and no accommodations could be made. When shower was fixed water was just warm. I found other lodging.
Bodde her 2 netter i april 2024
Svar fra Preet P den 26. apr. 2024
I'm so sorry that we did meet your expectations.

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Preet P den 18. apr. 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

8/10 – Bra

Kathy

Likte: Overnattingsstedets bygg og tilstand
Liked it all
Bodde her 1 natt i april 2024
Svar fra Preet P den 12. apr. 2024
Thank you so much for taking the time to leave us feedback.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean facility, helpful staff
Bodde her 3 netter i april 2024
Svar fra Preet P den 11. apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon.

10/10 – Utmerket

Sue

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean
Bodde her 2 netter i april 2024
Svar fra Preet P den 11. apr. 2024
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Preet P den 11. apr. 2024
We appreciate your feedback.

8/10 – Bra

Selena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice spacious room, clean, quite place.
Bodde her 1 natt i mars 2024
Svar fra Preet P den 11. apr. 2024
We are thrilled to hear that you loved your experience with us.

10/10 – Utmerket

Rishi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is good
Bodde her 1 natt i april 2024
Svar fra Preet P den 11. apr. 2024
We appreciate your feedback and are delighted to know you enjoyed your stay.

10/10 – Utmerket

Belinda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The stay was nice
Bodde her 3 netter i mars 2024
Svar fra Preet P den 11. apr. 2024
Your satisfaction is our top priority, and we look forward to serving you again soon.

8/10 – Bra

GREGORY

Likte: Renhold
Convenient location. Overall it was a good three day stay. Coffee is terrible in the lobby and in the room. Never had room service bed made though in three days. Although I did not ask for anything. Smelled funny in the building, like Indian incense
Bodde her 3 netter i mars 2024
Svar fra Preet P den 19. mars 2024
I apologize for the issue you experienced. We take customer satisfaction very seriously and we're disappointed that we weren't able to meet your expectations. Let us know if there's anything else we can do to make things better.

10/10 – Utmerket

Connie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service
Bodde her 1 natt i mars 2024
Svar fra Preet P den 3. mars 2024
Thankyou so much for taking time to leave us a review.

10/10 – Utmerket

Steven

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well appointed room, king bed was firm. Good breakfast.
Bodde her 1 natt i februar 2024
Svar fra Preet P den 9. feb. 2024
Thanks so much for sharing your experience with us.

10/10 – Utmerket

Cassandra og Byram

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I asked for a room close to the elevator and was given one on the first floor. I was worried about possible noise and security. Didn’t have a problem. The room was clean and the bed comfortable. The rest was indescribable as I slept like a rock and woke refreshed. 5 stars! If needed, I would definite visit again.
Bodde her 1 natt i januar 2024
Svar fra Preet P den 8. feb. 2024
We're really grateful and appreciate you taking the time to share your rating with us.

6/10 – Grei

Lisa

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i januar 2024
Svar fra Preet P den 8. feb. 2024
Thank you so much for taking the time to leave us rating.

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient, Comfortable and Quiet
The location was very convenient for us. The area had many shopping and eating options within minutes. Check in was smooth and the attendant was very polite and accommodating. The beds were comfortable, room was clean and QUIET! Some hotels seem like the wallpaper is the barrier, not here. We didn't hear anything and with the room darkening shades, we got a really good nights sleep. The hot breakfast was impressive - LOVE the Texas waffle maker! Area was clean and well stocked. Although the weather was on the chilly side, the outdoor pool was open and clean. We did not use it. Overall I was very happy with my choice at Best Western Plus, McKinney TX. I would definitely stay there again on future visits.
Bodde her 1 natt i februar 2024
Svar fra Preet P den 6. feb. 2024
Thanks so much for sharing your experience with us.

6/10 – Grei

Ruth

Reiste med familie
Hotel is aged and has problems with plumbing and heating.
Bodde her 3 netter i januar 2024
Svar fra Preet P den 23. jan. 2024
Sorry for not exceeding your expectations.

8/10 – Bra

Alexander

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Preet P den 19. jan. 2024
Thank you for taking the time to send us your valuable feedback.

8/10 – Bra

Johannes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Preet P den 19. jan. 2024
Thank you for taking the time to send us your valuable feedback.

10/10 – Utmerket

Connor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Great
Bodde her 2 netter i januar 2024
Svar fra Preet P den 16. jan. 2024
Thank you for choosing us, and we hope to serve you again in the future.

8/10 – Bra

Tina

Likte: Personale og service
Bodde her 2 netter i januar 2024
Svar fra Preet P den 16. jan. 2024
Thank you for choosing us, and we hope to serve you again in the future.

8/10 – Bra

Joshua

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Preet P den 8. jan. 2024
Thanks for sharing your rating with us.

8/10 – Bra

Holt

Bodde her 2 netter i desember 2023
Svar fra Preet P den 29. jan. 2024
Thank you so much for taking the time to review us.

10/10 – Utmerket

Rick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good breakfast offerings.
Bodde her 4 netter i desember 2023
Svar fra Preet P den 19. jan. 2024
Thank you for taking the time to send us your valuable feedback.

10/10 – Utmerket

john

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

6/10 – Grei

Ken

Forretningsreisende
Bodde her 4 netter i desember 2023

8/10 – Bra

Bill

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Marilyn

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Decent hotel
We had booked an accessible room on Hotels.com but when we arrived at the hotel they said they only had us down for a regular room. Fortunately my brothers wheelchair could fit inside the regular room and bathroom. The hotel was clean and breakfast was very good.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Debra

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very nice at check in. The room was nice & clean.😊
Bodde her 1 natt i november 2023

2/10 – Forferdelig

S

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a follow up to my previous comment, after I submitted a inquiry on their official website, no one has ever contacted me until now, this makes me feel irrespective and they have an unprofessional team that they can just ignore customers inquiries even I have stayed in their place for more than 10 days. Maybe you could tell their attitude, no matter the very place I have stayed or the headquarter, same unprofessional.
Svar fra Preet P den 29. nov. 2023
Sir we already responded twice on your previous reviews.

8/10 – Bra

Rosanne

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We came for the Christmas Festival. We left very early and had to stop and check in because they indicated they would give our room away if we didn’t. We checked in a little after 9: AM but no access at all.when we returned at 9:30 PM it was like we hadn’t checked in at all. We were two weary travelers with a small child in tow, but I was required to walk all the way back to my car alone to put a yellow tag on my dash to keep my car from being towed. I was furious.
Bodde her 1 natt i november 2023

10/10 – Utmerket

janet

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, older but clean, good breakfast and very nice staff.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you
Bodde her 1 natt i november 2023

10/10 – Utmerket

Kangxi

Bodde her 2 netter i november 2023

8/10 – Bra

David

Forretningsreisende
Likte: Renhold og personale og service
Shower curtain torn, water pressure low, hot water not hot, breakfast was good and staff were nice.
Bodde her 2 netter i november 2023

10/10 – Utmerket

McKenzie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i november 2023

10/10 – Utmerket

Stacie

Likte: Renhold
Bodde her 1 natt i november 2023

4/10 – Dårlig

Randy

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023
Svar fra Preet P den 27. nov. 2023
We are sorry that we could not meet your expectations. if you would like to give us other chance and we'll assure that we won't disappoint you.

6/10 – Grei

Gail

Room had dust on tables. Carpet was dirty. Breakfast was cheap.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

8/10 – Bra

Gregory

Bodde her 1 natt i november 2023

2/10 – Forferdelig

S

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a follow up to my previous comment, after I submitted a inquiry on their official website, no one has ever contacted me until now, this makes me feel irrespective and they have an unprofessional team that they can just ignore customers inquiries even I have stayed in their place for more than 10 days. Maybe you could tell their attitude, no matter the very place I have stayed or the headquarter, same unprofessional.
Svar fra Preet P den 2. nov. 2023
Sir, we already responded to your review/complain also, we were contacted by corporate, and they should contact you today.

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Came in late at night, checked in no problem. Bed was really nice, and bathroom and shower was nice as well. Will stay there again
Bodde her 1 natt i oktober 2023