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Anmeldelser av Mamacita's Guest House

2.5 out of 5
Mamacita's Guest House
Calle Castelar #64, Culebra

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 113 av totalt 296 anmeldelser." "
Rangering på 8 − Bra. 78 av totalt 296 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 296 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 296 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 296 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lett tilgjengelig og rent hotell
Veldig fint og rent hotell!

6/10 – Grei

Deidra

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
The room was decent. It was clean and walking distance to the ferry which was convenient. Very noisy though from the bar downstairs but if you don't mind the noise its not terrible after 10pm. The shower also stays very cold. The water ran on the hottest setting for about 30 minutes and was still cold. I don't mind cold showers so it wasn't bad, but if you need a hot shower you definitely won't get one lol. If you want to visit Flameco Beach, consider staying at a closer place. Taxis are very expensive for a less than 10 minute drive.
Bodde her 1 natt i mai 2024

8/10 – Bra

Patrick

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The guest house was very close to ferry. It was within walking distance of the restaurants and entertainment.
Bodde her 1 natt i mai 2024

8/10 – Bra

Felix

Reiste med partner
Likte: Renhold og fasiliteter
Lugar muy agradable y sobretodo super clean. Excelente opción en Culebra
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Josean

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dear Expedia Customer Service, I am writing to request a full refund for our recent stay at Mamacitas Hotel in Culebra, room 305, booked through Expedia. Unfortunately, our experience was far from satisfactory due to several significant issues. Upon arrival, we discovered that the air conditioning in our room was not functioning, making the room unbearably hot. We immediately informed the hotel office, but they did not have a maintenance team available to fix the problem. Additionally, the staff informed us that there were no other rooms available, leaving us with no choice but to sleep in our cars. Moreover, the room was in extremely poor condition: - The room was dirty, with visible dust covering surfaces. - We found a cockroach in the room. - There were blood stains on the pillow covers. - There were food stains on the floor. Given these unacceptable conditions, we are requesting a full refund of $193.84. Our stay was severely impacted by these issues, and we believe a refund is justified. Can you refund it back to my card that I use for this reservation ? Thank you for your prompt attention to this matter. I look forward to your response and resolution. Best regards, [

4/10 – Dårlig

Sandra

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The conditions of the room are unsuitable, the carpets completely dirty, bad smell, very old television.
Bodde her 1 natt i april 2024

8/10 – Bra

Melanie

Reiste med en gruppe
Upstairs balcony amazing ! Shower small and shower curtain gross but room comfortable. Staff friendly and location is great.
Bodde her 9 netter i april 2024

8/10 – Bra

Carmen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El cuarto estaba en excelentes condiciones y muy limpio.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Raul og San Juan

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bastante bueno 👍
Bodde her 1 natt i april 2024

4/10 – Dårlig

Forever

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jordana

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
What a mess! Rooms were clean but only bc of the industrial-strength cleaners everything seemed damp with and permeated our sinus passages for hours after we left. Rooms are dingy and in disrepair. Walkway to our room on the third floor seemed about to collapse. Fellow guests were openly drinking and drunk and smoking in common areas from early morning til late at night. One even had a frightening black eye. Real question? Is this actually a flop house? Office staff were lovely, but nothing would lead me to recommend this place to anyone who values their physical or emotional security. Seriously, DO NOT STAY HERE. (Also, Jesus, was it expensive for the area.)

10/10 – Utmerket

Jocelyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was as shown in photos except rooms are more up to date & nicer in person.
Bodde her 1 natt i mars 2024

6/10 – Grei

Yesenia

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand

8/10 – Bra

Samir

Bodde her 3 netter i mars 2024

8/10 – Bra

Arun og Bridgwater

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
There was no hot water in bathroom. Room condition is fine.
Bodde her 1 natt i februar 2024

6/10 – Grei

Jens og Frankfurt

Reiste med partner
Likte: Personale og service
Right in the center of Culebra town, very kind staff, yet, limited WiFi and the building as well as lounge area needs an upgrade.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Javier

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Zuleyka

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen alojamiento, seguro y cerca de todo
Bodde her 1 natt i februar 2024

6/10 – Grei

Eva

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Vänlig personal. Mycket obekväma platsundersökning i sängen. Ingenstans att hänga kläder o handdukar. Mycket tradiga dynor på möbeln på balkongen.
Bodde her 5 netter i januar 2024

2/10 – Forferdelig

Oscar

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Con el precio que cobran por lo menos deberían poner shampoo y acondicionador en el baño
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Javier

Bodde her 1 natt i februar 2024

8/10 – Bra

Grettel

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Esta cerca de la estaciôn del Ferry, deben actualizar las fotos por que lo estan renovando y se va viendo.bonito. El.precii esta juato. De la habitación #305 deben cambiar la puerta del baño fie lo que falto.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Mark

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Quaint hotel in great location! Fantastic restaurant!!
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Isabel og Bronx

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was in a great location it was 5 minutes walking distance from the ferry and it was near all the shops and areas to eat. The overall stay was great the employees were very nice and helpful it was a great stay and the rooms were very clean they have a restaurant downstairs that’s apart of the hotel and the food was amazing and the waiters were amazing and the chef made a very tasty meal when we went for dinner. Truly this hotel is amazing and the staff are professional and friendly and informative I will definitely be coming back to stay I would highly recommend this hotel for others to stay in Culebra if your looking for a safe and friendly and comfortable and convenient location. We stayed here for my daughter’s 30th birthday and we had a blast and truly enjoyed our stay at mamacitas!
Bodde her 1 natt i januar 2024

8/10 – Bra

Mileny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Aparna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location . Clean and friendly people .
Bodde her 1 natt i januar 2024

10/10 – Utmerket

scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
2nd time staying here. Enjoy everything they have to offer. Will stay here again when on island
Bodde her 1 natt i januar 2024

6/10 – Grei

sumanth

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Crystal

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I cant recommend this place. it’s in a convenient location, and the inside of the room was clean- otherwise the listing is misleading, and this place needs an overhaul. The listing states they give you toiletries, and there’s daily housekeeping. No one came to our room in the three days we were there, and they gave us one single 2 inch bar of soap as “toiletries”. The pictures of the seating areas are OLD. The couches and chairs shown are there but are falling apart to the point that the cushions have stuffing and GARBAGE BAGS coming out, and there’s random crap strewn around the property. THE BATHROOM DOOR DIDNT CLOSE- we had to push on it from the outside to straighten the door so it would fit inside the moulding. The bed was also uncomfortable and the blanket on the bed was gross and old - the towels too. This wasn’t relevant to us but the listing says something about accessibility and there’s no way anyone with mobility issues could stay here. There’s no grab bar by the toilet as stated and there lips and steps that someone with limited mobility could not get over Lastly- the room we stayed in was missing basic things that someone might need. There’s not one hook anywhere to hang something, not even in the bathroom, there’s no flat surfaces in the bathroom to put your stuff on, no hair dryer on the property, no cup if you want to drink water, just basic stuff that you assume would be there. The fact they charge a “resort fee” fee feels like a scam.
Bodde her 3 netter i desember 2023

6/10 – Grei

John

Reiste med partner
Likte ikke: Fasiliteter
location is convenient near main town and short ride from beaches. Great staff, very friendly and accommodating. It is attached to a bar so very noisy at night. Room is pretty shabby and outdated but is very clean. Biggest complaint is there is barely any hot water in the room. Pretty much every shower was cold to lukewarm.
Bodde her 4 netter i desember 2023

6/10 – Grei

Evan

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Miguel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Svetlana

Likte: Renhold og personale og service
Bodde her 2 netter i desember 2023

8/10 – Bra

Jose

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
At the center of town and near the pier.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jonathan

Bodde her 1 natt i desember 2023

10/10 – Utmerket

scott og Beverly

Reiste med partner
Likte: Renhold og personale og service
Great property recovering from pandemic lows Will be great when it is completed
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente
Bodde her 1 natt i november 2023

10/10 – Utmerket

Alexandra Yamileth Gallo og Arlington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing!!
Bodde her 15 netter i november 2023

8/10 – Bra

Fabian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Like!!! Absolutamente recomendado
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Kelly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great view!!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Guadalupe og Clifton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Susana

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
There is a dock and staff are nice.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

6/10 – Grei

SYLVIA

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not great as expected
Mamacita was a place that was recommended by my next door neighbor. The room had large roaches in which my daughter was afraid to be inside the room. I requested someone to come and clean and leave a bug spray for the night. The food wasn’t great either ti my disappointment and it wasn’t cheap either. They only open for dinner but I wasn’t going to eat there again. The location was very nice but their furnitures around the hotel was way below quality. The chairs with cushion were mostly torn and the foams inside in some of them were Coming out. I would and did not use any of the furniture on the balcony. It’s a shame that such a beautiful location was so run down.
Bodde her 2 netter i august 2023

4/10 – Dårlig

RICKYS

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Merlina Gomez

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buenas condiciones, le falta pintura y en cuanto al internet pues nunca pudimos ver televisión. Del resto muy satisfactorio
Bodde her 3 netter i september 2023

10/10 – Utmerket

Luis

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
Bodde her 1 natt i september 2023

6/10 – Grei

Ondina

Likte: Renhold og overnattingsstedets bygg og tilstand
Good stay overall restaurant and bar conveniently located downstairs near the lobby
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Rosa A

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No
Bodde her 1 natt i august 2023

8/10 – Bra

Bella

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Uncomfortable Bed!!
The bed was uncomfortable. It was broken and the mattress has not Support in the center on top of that it has a plastic cover and it was uncomfortable due to the hot weather.
Bodde her 1 natt i august 2023