Hoteller i Crystal Lake Park

«Refrigerator barely cold and upgrades needed. Staff tried to help, but no maintenance on site »

«From the moment we were checked in by the professional and friendly customer service staff, to the free buffet dinner, to the amazingly comfortable bed and great shower; we loved it! »

«Quiet, comfortable and fairly well maintained. The staff was pleasant & very helpful, coffee was nice in the morning, variety of vending items in the lobby, big parking spots.»

«Clean room, breakfast was really good and clean, all staff very friendly »

«!»

«Perfect for our needs»

«Wyndham rewards member was escorted off this property BY POLICE for reasons still unknown to me. They had a full turn out in the pool/sauna area, but ran out of towels at some point. They give 2 body towels for the rooms, no separate towels for the pool. A SOLD OUT HOTEL ran out of towels and no back up. I was upset but i didn't curse "Skye" and I didn't get aggressive. Yet i was told to leave and didn’t get my money back. I would like a full refund as we DID NOT stay here.»

«The staff was very friendly and helpful. The rooms were not clean and smelled terrible. It was loud. »

«Don’t forget your swimsuits!!»

«Common areas like elevator and some hall areas were in dire need of deep cleaning as well as some trash pick up and general maintenance. Lobby great. Parking areas well lighted and clean. »

«No microwave in the room»

«This was my third stay at The Principal Hotel. The history of this property is unique and the rooms are amazing - essentially in brand-new condition and very tastefully designed and decorated. I've eaten at the adjoining restaurant, the Graphite, on one occasion. Amazing food! (When the Graphite is closed on Mondays, I eat at the Thai House restaurant within blocks of the hotel. Delicious and affordable meals!) The hotel is easy to get to and Columbia seems like a nice, safe town. I plan on ...

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«Very clean room, great guest service, excellent bed »

«Overall, I guess the day was OK room was a little dirty. They had to move us need to be updated.»

«Soaps/lotion in bathroom were low or empty upon check in. Too heavy on the scent of cleaning solution, gave me a headache. Dark roast coffee was weak. »

«Internet was great. No downtime.»