Hoteller nær Crystal Lake

«Everything was really great from checking in to checking out! Highly recommend!»

«I wish we couldve stayed longer and enjoy the property»

«Rooms clean and staff very helpful»

«I booked and paid for a room with two queen beds, but on arrival I was told that room “wasn’t ready” and was offered a completely different room with only one bed instead. When I went back to the front desk to get this fixed, they moved me again but put me in a room with two double beds, not the two queens I reserved and paid for. On top of the bait‑and‑switch on room type, the bathroom had dried urine on the toilet seat on arrival, which is completely unacceptable for any hotel, let alone a ...

«Unfortunately, the blankets on the bed were extremely thin and because they had a large group of people that had checked out when we arrived, they did not have any "clean" extra blankets for the beds, so they provide us with two bedskirts, which I thought was odd. So, we had to drive to a nearby Walmart and purchase two comforters. When checking out, the staff did not appear to sympathize with the inconvenience of us having to provide our own blankets. »

«Lobby was very dark. The sitting area had lights off. Very off-putting for a first impression. Walls need paint, smell of a harsh lemon cleaner or fragrance to try to smell clean was very heavy in the air. The tub faucet was cracked and not draining properly. The staff was unable to print my receipt since I booked through Expedia. Would not plan to stay here again. »

«The room was clean and staff was welcoming»

«Room was clean and staff was nice and helpful; however, we had to change rooms 3 times. First room the key wouldn’t work (for us or the staff), second room the thermostat was broken and the room was hot, the third and final room was fine but the TV did not work. »

«Great property!»

«Wrinkled sheets and pillowcases. Hair all over sheets. AC on cold. Temps near freezing ... Took forever to get warm. Room stunk like mildew.»

«Ideal location for medical procedure. Very welcoming!»

«Yes»

«Staff was friendly and helpful »

«NA»

«Got the wrong room, lady at the front desk was very rude»

«The property and staff was very good. »

«The room was clean and comfortable. Air kept the room cool, even though it was March! lol The desk guy was super friendly and helpful. If we’re back in that area again, we would definitely stay there. Thank you»

«The breakfast was ok. The coffee was not the best. Although the Older ladies next to me thought it was good! :) compared it to McDonald’s. The rooms were nice and big, but had a feeling the floors could use a good cleaning. Overall no real complaints. »

«The room was very clean and spacious. The bathroom could use a little more attention to detail such as shower liner could be changed out and crevices of the tub were dirty»