Hoteller i Cross Village

«Unfriendly staff»

«Love that it’s right off the main road! Super walkable to basically everything in mackinaw!»

«The room and the property were very nice as usual. But I was very disappointed that the pool had been filled in. Also, things have changed for check in. Apparently there is no one on the premises most of the time, and there is a sign on the door for a number to call. I guess we missed the personal touch that we experienced in the past. We will not return.»

«The first night we were in this motel we had the NOISIEST neighbors upstairs. I couldn't believe how loud they were just walking back and forth and up and down the stairs right outside our room. I called the front desk to see if we could get a different room on the second story and the next morning we were moved! Absolutely no issues after that. The staff were so friendly and the location was perfect. Definitely recommend!»

«Very friendly people. Cute little rooms»

«We checked out of room. Left and realized my handicapped daughter had for her shoes,swimsuit and goggles in bathroom. Returned within half hour. Went to front desk and she stated she didn’t show we stayed there. Finally found it and gave me room key. Went to room to find door opened and found large garbage bag on floor full of garbage and I could see are stuff in garbage bag. Had to dig it all out of garbage. Asked if this was there policy to throw away customers items that they forget. She ...

«Very good!»

«This hotel was fine for an overnight stay and the location is convenient, however a little bit underwhelming for it's premier location. The staff seemed uninterested. The pool and hot tub worked, but the whole place gave me the vibe that the ownership just isn't trying very hard to make it a nice place. The included breakfast left me feeling like we should have went to Denny's instead - but there isn't one! If you need a place to stay for a night before heading to the U.P. or are staying ...

«Clean room and helpful staff»

«Room smelled HORRIBLE. Water stains/roof leaks down the walls, and hasn’t been updated since the 50s including the furniture. Extremely disappointing to spend the weekend with my family. I wouldn’t stay if I were snowmobiling with buddies either.»

«Okay Place to Stay!»

«Room was okay, comfortable beds and beautiful view. Breakfast was ridiculous! Tiny room and not well supplied. The worst was that the advertised hot tub was closed (for maintenance) and I had to chosen this place with a hot tub as high priority»

«Took my parents to the UP for the first time and they loved their room! Bed was extremely comfortable, everything was super well cleaned, and the location of the motel is perfect for people wanting to go to Mackinaw Island and come back on the same day. I’ll stay here again in a heart beat.»

«Really nice a lot of mosquitoes but beautiful staff was amazing help 24/7»

«From the outside it looks like a nice place, the room was clean but there were ants in the bathroom. There was a fridge in the closet but no microwave, the room was dark as there is only one lamp on the nite table. The room is sadly lacking ac outlets and no lamp near the table. We have never seen a coffee pot like the one there, when you pour the coffee it leaks out over everything, also there was only one pack of coffee, we had to go ask for more. Also nothing but powdered creamer, yuk! For ...

«Hyggelig ansatt som sjekket oss inn. Rene rom, og til prisen er dette veldig bra. Ikke forvent luksus, men helt ok rom. Nærme fergene ut til Mackinac. Flere fine restauranter og bryggerier i nærheten. »

«Staff excellent»

«Not what pictures portray. Living in Michigan my entire life I think all of mackinaw city has depleted in cleanliness and price gauging. We booked a “superior room” which means nothing like the photos. We were told it’s just a standard queen with a water view balcony. The room was so dirty.. mold in the shower on the ceilings, stains on the sheets, filthy lampshades. The lady at the front desk was as nice as she could be and the manager moved us over one room.. slight cleanliness improvement as ...

«Water from tap smelled like sewage. Breakfast was minimal. Room had stains and was a handicap room which was not required. Lamps were so dim could not read by them.»