Hoteller i Cross Village

«Room was very clean. The staff was very friendly and helpful. Breakfast offered a wide variety of hot and cold food choices. Loved the view of Lake Michigan and Mackinaw Bridge from our room. window»

«Everything was amazing. The staff were lovely, the room was everything that we needed plus a beautiful view. And the food!!! It was to die for. I will be back!!»

«Clean room but it’s c»

«the breakfast was good,although both my wife & I obtained a stomach flu later that day.We seem to think it may have been something airborne we obtained at this location. The motel itself could use a deep cleaning & a refresh. »

«Was stuck in a blizzard and the staff was great trying to keep the kitchen open and everything running while they were dealing with limited staffing and weather challenges, which drove more than the average customers during this. Period.»

«Pool not working, Hot Tub looked not good. Ended up with a King size bed when we wanted two queen but that was a computer glitch from Expedia, and because I reserved through them, the hotel wouldn’t budge. »

«yes»

«There was a very intense snow storm on the day I was to arrive. So, Stephanie, from this Best Western motel, personally called to inform me of the dire driving conditions and of the limited staff and services that would be available, should I decide to come. Her proactive, safety minded information helped me decide that I should cancel my trip up north. She also took care of cancelling my reservation. Stephanie seems to be a truly caring and kind person who goes out of her way to serve and ...

«Clean room and friendly staff»

«Very nice »

«Helpful staff!!»

«Missed a TV in our room but the lounge was across the hall and convenient - just not in my jammies. The heat in our room was way out of whack! 75 degrees at one point and had to open both windows with winter conditions. Heard another couple had same experience. Hot tub was nice - bit awkward to enter, but enjoyed. Would have loved to experience the fireplace but who needed MORE heat! All in all it was a great opportunity to experience The Stafford for our anniversary.»

«We had such an amazing time at Cabins on Maple River. The cabin and property are absolutely stunning. The balcony over looking the river was so relaxing and peaceful. We did have a few very minor issues like the front bedroom bathroom sink was very clogged up but in a half hour i had it pkungered out and draining fine. The lights in the upstairs hallway were burned out so i bought some new ones and took care of that. Someone staying before us unpaired the remote for the back bedroom took a while ...

«Staff was super cool with our hockey family and allowed us to chill out in the pool area. Rooms were clean despite hotel being a little older & dated. Overall for rate & location great place to stay»

«No heat controls in room. They only turn it on if you complain.The outside of the hotel is covered spiderwebs and it’s filthy.Everything is neglected.This place is a joke.»