Hoteller i Cross Roads

«Close to the school»

«Everything was up to my standards»

«The A/C made the room feel sticky and humid, no proper ventilation in my opinion, it was basically a fan attached to the side of the wall, could tell it was old because every time it came on it released a weird smell, also the pillows were not that comfortable, very bland, no neck support, made sleeping pretty rough…but other than that everything else was great»

«The room was small, BUT the bed was very comfortable and the staff was friendly, kind, and helpful.»

«Great place for family fun and activities but food is very expensive»

«My first time at the Elm, loved it. Gracious staff, clean, vaulted ceiling spacious room, plenty of lighted, secured parking next to the building, modern electronics plugs, excellent view of the lake as you check in and dine on the 4th floor. I'll be back!»

«So cozy!»

«Clean room and breakfast»

«Not worthy of the $ they are asking per night.»

«excellent communication, very helpful, desk clerk assisted me in finding a place whe to rent a car wed 17 at 5pm»

«This was the first time I'd ever stayed at a hotel so unfriendly, dirty, and unpleasant. During my 6-day stay, I couldn't get my card key for all 4 days, so I had to check in again every day. Even though I said the hairdryer was too old and I had run dry, they wouldn't exchange it»

«I'm probably not the best person to ask I was kind of ridiculed that tree like I wasn't a staying at the hotel in the middle in the at the night but you know»

«This is our favorite place to stay in Southlake. Three items for consideration: please clean the pool before pool hours open. We went out one morning at opening hours but couldn’t get into the pool for about an hour because they were vacuuming it. Also, the second morning, service was a little slow at breakfast, and the restaurant was not busy. Finally, the fire alarm went off one morning, but it wasn’t loud enough to realize it was the alarm. We only understood what was going on when we went to ...

«Perfect hotel, excellent service and great amenities.»

«The rooms were spacious, clean and comfortable bed.»

«The revolving front door and two of the elevators weren’t operable. The ice machine on our floor was not working either. This made coming and going more challenging than necessary. The room was excellent. It was clean, spacious and very comfortable. The morning breakfast was inconsistent. The first morning, part of the buffet was difficult to access because the foldable walls were extended early. There was also a scramble when they started to shut down the breakfast a few minutes early. The food ...

«Stayed for 16 days and our room was not cleaned. 5 days where the towels was not replaced. Lobby area is nice and bottled limonade, beer and candy available.»

«Staff was very friendly!»