Hoteller i Cross Plains

«Did not like paying extra for "insidentals" Im 70 years old, we dont party so why be charged. Won't be staying again. Sorry»

«The room was clean, nice shower and OK bed. Everything about the hotel was dated and in need of a refresh.»

«Nice, big and clean room.»

«We love staying here, however once again the kids in 251 were screaming and running the halls, so loud it woke us up twice, I eventually went in the hall and told them to shut up. Then AGAIN the damn housekeeping tried walking in our room. It was 9:30 and check out is 11. I am about sick of that happening»

«Staff was not accommodating. The room next to me was very loud and I was woken up at 2am from a man screaming and children crying and they just said I can’t get moved or I would have to pay over $150 to get upgraded. I feel like they didn’t care to go out of the way to assist me. The hotel did not look like the photos at all. It was disappointing.»

«The room was cleaned and well maintained.»

«Place was okay, not as nice as the photos. Room was fine, I did find random hairs on the bed and in the bathroom from the previous person staying there which was a little gross. The women who checked me in was very sweet. I got to the breakfast right at 7am the eggs were gone and the gravy was cold.»

«Liked right off highway - location great- staff was also great- however our window looking out was super dirty and actually hard to see out of - so needed to be cleaned in outside . Bed and pillows super comfy»

«I am asking for a Refund. We did not even stay in the property because of how disgusting and horrific it was. There was an awful smell in our room. The room looked like a prison cell the bed was against the wall with chipped paint all over. There was dirty and garbage on the bathroom floor.»

«The hotel was beautifully remodeled and very comfortable. Parking is easy and the area is walkable. »

«The hotel is very old & outdated… I didn’t feel safe there»

«The room was clean & comfortable. The stairs & porch needed cleaning. The room had no cup/glass for teeth brushing. Also it’s is above a coffee shop, but they don’t open on Saturday till 8 & 7 on weekdays, and there’s no in room coffee. I really needed morning coffee, but didn’t get it.»

«Place needs a major upgrade/ cleaning. Room had a serious urine smell issue-no doubt the result of the “”pet friendly “” policy. Overall, the place is worn-out. Actually quite expensive for what you get.»

«Bed was very comfortable. I enjoyed the breakfast. At times the room was described as accessible and in another place handicapped was mentioned but there wasn’t even a grab bar in the bathroom.»

«Staff were extra nice… delicious breakfast…and pool and hot tub were clean and refreshing»

«Clean room great service very nice morning, breakfast and amenities»

«Breakfast was terrible, scrambled eggs were runny, the biscuits were doughy, and the sausage was over cooked. Plates were left at other tables for for 30mins before being cleared, and the dinning area wasn't busy. Wait staff was super friendly and helpful. Dinner was good overall. The carpets in the hallways seemed like they were in the middle of being replaced so didn't feel as clean or welcoming as most Holiday Inns feel.»