Hoteller i Crestview Hills

«Okay»

«Staff answered all questions. Room was very clean and the bed was very comfortable. Nice pool was a nice feature and the breakfast was good.»

«It’s okay»

«The room could have been cleaner, we found hair in the bed, and the floors wasn’t that clean, however the staff was absolutely amazing! And super friendly which made us look over a room that wasn’t 110% clean.»

«Well maintained. Great staff.»

«Everything OK we were a bit put off by the signs everywhere about removing dirty work boots as the hotel is mainly used by contractors but we found it OK breakfast was nice, on check out we found a packet of adult diapers in the bedside drawer»

«There was no parking in the hotel parking lot. Had to park in Casino lot a walk a very long way. This was especially difficult when you are handicapped. The room was ok once we got to it. The front desk was not very friendly. Maybe she was just having a bad day. When we asked where to park she said the lot was full and we should park on the street. Still a long walk if we had done that. We parked in the Casino garage but had we know there was a garage across the street and a elevator to the ...

«Our stay was near perfect. The room, the staff, the free breakfast and dinner were always delicious! Stephenie, the front desk assistant, was very accommodating and very sweet!»

«Everything about this stay was excellent. The breakfast was surprisingly upscale, so much better than what I have been used to. The room was great. The pillows were numerous. Location was perfect and parking easy. But my check in was a problem. There was one woman covering the front desk. And she was gone for 30 minutes so I could not check in. There was another staff member, a man who was a bar tender just ten feet away from me who just sat and ignored me. When I asked where she was, he said ...

«Very very nice lady at the front desk. Very nice employees and very clean room.»

«how to work the heating/ac was tricky»

«The overall experience was great. The staff was extremely friendly and helpful, especially at the reception. However, the experience with the breakfast buffet staff was not as positive—one staff member seemed to watch our every movement, which was off-putting. The hotel itself is nice, but it definitely needs to be revamped, as the furniture and amenities, such as the gym, feel outdated.»

«My overall experience was very positive. The accommodations were clean, well-kept, and in excellent condition. The staff provided exceptional customer service and were consistently friendly and professional. Although parking availability was somewhat limited, it remained manageable. The amenities were satisfactory, and the pool area was well-maintained. I would consider staying here again.»

«Airport shuttle, and parking»

«Clean hotel. Staff professional»

«Great»

«What a great stay! Clean would be an understatement. The breakfast was great, the pool was great and the staff was amazing. Can’t wait to come and stay again!»