Hoteller i Crescent

«Friendly staff»

«Everything & everyone was nice»

«Staff was excellent and the property was clean, well equipped.»

«It met all our needs»

«Breakfast options were plenty, we always arrived toward the end of the breakfast time and we had still had all the food available to us. Staff was friendly, maybe didn’t understand what I said when I asked for the main women’s bathroom near the pool to be cleaned. We stayed for 4 nights. It was dirty as if someone had cut their hair (long hair all over floor, counter, and some in garbage can) from the time we arrived until we left. After two nights I mentioned it to front desk staff and they ...

«The room was very spacious and had a balcony. Clean and friendly.»

«This is by far my favorite hotel we have stayed here a couple times and will keep going back their breakfast options are amazing and really good the staff is always helpful and I love the comfy beds. 10/10 for me and my family »

«The person who checked us in was very friendly and helpful. Made us feel like home. She was excellent!! »

«The facility and staff try but the reality isn't a wonderful experience. It needs an overhaul. The rooms are alright. We had a lot of dust, it was aged, standard shower mildew and lukewarm water every single time (the last finally got me because it was every time for every single person). They do put in the effort with the breakfast and evening reception. We would not stay here again especially for the price. »

«Upon arrival the TV did not work.Called the front desk 4 times and no answer. So I took the remote control to the front desk and exchanged it for another one. Still didn’t work. At 9:00 pm the front desk said they could have a maintenance person check it later. I asked for a discount but the manager refused since we didn’t want to wait until after 10pm for a maintenance person. Terrible service especially since I have been a rewards member for a dozen years.»

«Staff was amazing »

«My dad, sister, and I stayed one night at the Courtyard and we had a great time! I had called prior to our visit to ask if they did anything for birthdays and upon arrival, they gave my sister a bag of goodies along with a hand-written card! She was so surprised and flattered (especially since she happened to like the treats they chose). The staff was very friendly also! I'd definitely recommend staying here if you're looking for a hotel. (Great prices, too)!»

«Every thing was great except the parking garage was broken and it took 45 min to get out. Everyone had troubles getting in to park»

«The charm of the hotel, the excellent staff, and the prime location make Casa Blanca the perfect hotel for a Broadway stay in NYC. »

«The bathroom had mold on the handles. There was brown liquid leaking down the walls from the ceiling. The peep hole was missing on the door anyone could look into our room. I had the room reserved for 3 nights and only stayed one. »

«Front desk person said my room number out loud isn't that happy with that when I did ask if they had any room besides smoking they said no All of the rooms are labeled non-smoking on the door placards. The windows have to be pushed very hard to open up. I only got a smoking room because it was what was available at time of booking. There is a soft spot in the bathroom near the toilet were it will need to be fixed with someone will be stepping through the floor. The catch plate on the door is ...

«Overall it was a clean facility. Rooms were very spacious. The reason we booked this hotel was for spring break and the pool/water park facility. Unfortunately that was closed and we were not notified of this upon booking. Needless to say, it was a big dissatisfier. They were nice and did give us free breakfast for the inconvenience but o my because we asked.»

«It was great»