Hoteller i Crescent

«I will say first and foremost, the front desk staff was very kind and apologetic. So we were comforted by that and felt how sorry she was. We do not believe that this hotel is meant for families, it is beyond disgusting. We got there about 9pm, we were given a room and room card, went to that room and used the key card - there was someone already there. Went back down and got another room, and it was not clean whatsoever, cat food all over the ground smelt like cigarettes, a used water bottle. ...

«Fin mottagelse i resepsjonen. Hjelpsomme. Savnet glutenfritt brød til frokost. Vil bo her igjen hvis jeg drar dit. »

«Very clean, had a large bathroom, nice staff»

«For being a sweet, the person that was using the sofa bed had to go get their own sheets and pillows and pillowcases. And the Keurig coffee only had one K cup, and there were four people as it said on the reservation kind of disappointed.»

«I saw bedbugs or ticks in my room, making my stay very uncomfortable. The staff is incredibly nice. The maid cleaned my room and freshened everything after only one night. The building has definitely seen better days. It is probably time to knock it down and start from scratch unfortunately. Especially while you have such great staff to maintain it.»

«We had a very nice stay at the hotel. It is nothing fancy but overall the room was clean, beds were comfortable and the shower pressure was amazing. Breakfast was not great they didnt have much to choose from. The building is definately older but again nothing that really impacted the stay. The staff was nice and very friendly.»

«Friendly check-in, clean lobby. The breakfast was very lacking- there was two types of cereal, bagels, and coffee/orange juice/milk.»

«Cleanliness was definitely on point!! Rooms with pull out beds not recommended at all. Great service. Parking is an issue evening to night as you are next to Horseshoe Casinos, all though there are signed stating you will be towed, well the hotel don't review the cameras to watch the 10 plus people taking the PAID hotel members Parking. Beds not very comfortable I thought it would have been better. Coffee is great. Shower pressure was Amazing!! Staff at desk was very nice. Always greeted you. ...

«Ok hotel, just never had a holiday inn that smelled so unpleasant. The odor was too much. Rooms could be cleaned better, specifically the bathroom floor.»

«Very good for the price. Bed a little hard for my taste.»

«Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my ...

«Room was clean was clean and the staff was OK, but my flight was going to arrive late so I messaged the property to let them know I was coming in late and they wouldn’t send a airport shuttle. »

«Bathroom upgrade; elevated room!»

«The staff is friendly and it's a good location off I-80 and near restuarants. Breakfast is okay but other hotels have been better. It's overly dog friendly (do-do on the floor). TV didn't work so staff moved us to another room.»

«The rooms have been recently remodeled. When I got to my room there was a 50' extension cord leading to a charger for the window shades. I reported it to the front desk and they had maintenance come and remove it. I had a King bed room. The only chair was the deak chair. There was plenty of room for a comfortable chair or even a lobe seat, but nothing was in the area except an end table. An end table with no seat next to it. Humm. They said they were still working on getting the rooms ...

«The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on ...

«The room didn’t feel clean. The pullout bed was terribly dirty with crumbs and bugs. The shampoo in the shower was empty. The shower leaked onto the bathroom floor. The bathroom door didn’t lock. The website says the pool is open 8:00am to 10:00pm. Our grandson wanted to swim in the morning before we left. The pool has a sign that it doesn’t open until 10:00am. He was very upset because I had told him he could swim. I feel that for the cost of the room it should have been much better. The air ...

«The breakfast buffet could have been better if there were additional hit items. The scrambled eggs looked like they had been grated.»

«Breakfast was good. Had to pay for parking and if I knew I wouldn’t have booked. Also said they have a jacuzzi and pool. No Jacuzzi so that was a boo! Also indoor pool was freezing could barely get my legs in. Not good as I was looking forward to swimming. The small fridge in our room has a timer in it so it was off and over night I turned off not keeping items cold as it should. Bad feature and not first friendly. Everything else was fine.»