Hele ferieboligen·Privat vert

Utrolig fjelltoppflukt

Feriebolig med familievennlig profil og med treningssenter og boblebad

Bildegalleri av Utrolig fjelltoppflukt

Utendørsservering
Overnattingsstedets uteområder
Eksteriør
Smart-TV, peis, DVD-spiller og bøker
Kjøleskap, mikrobølgeovn, ovn og kokeplater

Anmeldelser

9,8 av 10 –
Suverent

Hele ferieboligen

6 soverom2 badPlass til 10 personer260 m²

Populære fasiliteter

  • Boblebad
  • Kjøkken
  • Vaskemaskin
  • Tørketrommel
  • Kjæledyrvennlig
  • Wi-fi inkludert

Velg datoer for å se priser

Om dette overnattingsstedet

Hele stedet

Du vil få hele huset for deg selv, og kommer kun til å måtte dele plassen med de andre gjestene du reiser sammen med.

Utrolig fjelltoppflukt

Ta kontakt med venner og familie mens du nipper til kaffe på verandaen og ser etter hjort, ville kalkuner eller nynnende fugler. Del noen av fruktene i hagen vår og kok på det fullt utstyrte kjøkkenet eller grillen på verandaen når du har vandretur, turnert eller bare hengt ut i hengekøye. Spill air hockey på loftet eller spill, eller gjør et puslespill. Senere kan du varme deg opp ved vedovnen, med et glass vin eller en bok, slappe av i boblebadet eller steke s'mores i ildstedet i hagen og se flere stjerner enn du noen gang har hatt. Det er så mange valg. . .

Historisk nederlandsk kolonialt hjem som ligger 2 dører fra Stone Church som ligger på 2+ dekar med plen med innfødte artshager, en ildsted og et badestamp med plass til 6. Det er egen garasje og en beskjeden leietaker over garasjen som du sjelden vil se.

I nærheten av vinstier, turstier og Sam's Point Preserve. 45 minutter til New Paltz, 10 minutter til Ellenville eller Pine Bush for shopping eller bespisning.

Ideell for avslapning, familietid og besøk med gode venner.

Nydelig høstløvverk med mange turvalg ved døren - senere kan du trekke deg. . .by bålet eller varm opp i badestampen.


Nøkkelord: landsted

Overnattingsstedets fasiliteter

Strand

  • Solsenger
  • Strandhåndklær

Ski

  • Langrennsløyper i nærheten

Basseng/spa

  • Boblebad

Internett

  • Tilgjengelig i huset: wi-fi (inkludert)

Parkering og transport

  • Bil er anbefalt
  • Rullestolvennlig parkering og parkering for større biler
  • Parkering på stedet inkluderer garasjeparkering

Kjøkken

  • Brødrister
  • Hurtigmikser
  • Isbitmaskin
  • Kaffetrakter/tekoker
  • Kjøkkenutstyr
  • Kjøkkenøy
  • Kjøleskap
  • Komfyrtopp
  • Krydder
  • Mikrobølgeovn
  • Oppvaskmaskin
  • Papirhåndklær
  • Stekeovn
  • Vannkoker

Bespisning

  • Spisebord

Soverom

  • 6 soverom
  • Sengetøy

Bad

  • 2 bad
  • Badekar eller dusj
  • Dusj
  • Håndklær (inkludert)
  • Hårføner
  • Sjampo
  • Såpe
  • Toalettpapir

Oppholdsområder

  • Peis
  • Separat spiseområde
  • Spisebord
  • Stue
  • Vedovn

Underholdning

  • Bøker
  • DVD-spiller
  • Musikkbibliotek
  • Smart-TV med kabel-/satellittkanaler
  • Spill
  • Stereoanlegg
  • Videobibliotek

Utendørsområder

  • Balkong
  • Grill
  • Hage
  • Ildsted
  • Utemøbler

Klesvask

  • Vaskemaskin
  • Vaskeritjenester

Arbeidsområder

  • Skrivebord
  • Skrivebordsstol

Komfort

  • Air conditioning
  • Oppvarming

Kjæledyr

  • Kjæledyrvennlig
  • Det er kun tillatt med hunder
  • Opptil 9 kg per kjæledyr

Tilgjengelighetstilpasning

  • Hvis du har tilgjengelighetsbehov, må du kontakte overnattingsstedet via kontaktopplysningene i bestillingsbekreftelsen du mottok etter bestilling.
  • 6 tilgjengelighetstilpassede parkeringsplasser
  • Rullestolvennlig adgang
  • Rullestolvennlig parkering
  • Rullestolvennlig vanparkering
  • Tilgjengelighetstilpasset rom
  • Øvre etasjer kan kun nås via trapper
  • Røykfritt overnattingssted

Tjenester og bekvemmeligheter

  • Begrenset rengjøring
  • Bytte av sengetøy (på forespørsel)
  • Strykejern/-brett

Beliggenhet

  • I landlige omgivelser
  • Nær et sykehus
  • På fjellet

Opplevelser

  • Golf
  • Kajakk
  • Spillrom
  • Treningsrom
  • Utstyr for snøsport
  • Vannsportutstyr
  • Aking i nærheten
  • Fiske i nærheten
  • Fjellklatring i nærheten
  • Fjellklatring i nærheten
  • Fugletitting i nærheten
  • Golfbane i nærheten
  • Hesteridning i nærheten
  • Naturvandringer i nærheten
  • Skøyteløping i nærheten
  • Snøskuterkjøring i nærheten
  • Terrengsykling i nærheten
  • Tur-/sykkelstier i nærheten
  • Vinturer i nærheten

Sikkerhetstiltak

  • Karbonmonoksidalarm (verten har oppgitt at det finnes en karbonmonoksidalarm på overnattingsstedet)
  • Røykvarsler (verten har oppgitt at det finnes en røykvarsler på overnattingsstedet)
  • Førstehjelpsskrin
  • Brannslukningsapparat
  • Lås med låsefalle

Generelt

  • 100 % fornybar energi
  • Boenhetens størrelse: 260 kvadratmeter
  • Bruk av miljøvennlige rengjøringsprodukter
  • Bytte av sengetøy på forespørsel
  • Energibesparende brytere på gjesterom
  • Gjenbrukbare kaffe-/tefiltre
  • Hage
  • Kompostering
  • Miljøvennlige toalettartikler
  • Minst 80 % av belysningen har LED-pærer
  • Omfattende resirkuleringsplan
  • Utstilling med lokale kunstnere
  • Vanneffektive dusjer
  • Vanneffektive toaletter
  • Vinduer med dobbelt glass

Lignende overnattingssteder

Regler

Innsjekking

Innsjekking fra kl. 16.00
Kontaktløs innsjekking er tilgjengelig
Minstealder for innsjekking er 30 år

Utsjekking

Utsjekking før kl. 11.00
Kontaktløs utsjekking er tilgjengelig

Spesielle innsjekkingsinstruksjoner

Du får en e-post fra verten med instruksjoner for innsjekking og utsjekking
Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy

Utsjekkingsinstruksjoner

Verten krever at du gjør følgende før du sjekker ut:
Fyll opp og start oppvaskmaskinen
Samle brukte håndklær
Fjern personlige eiendeler, fjern rester av mat og drikke og ta ut søppel
Slå av lysene og lås dørene
Easy to Forget Items: - Are all outdoor lights out (Commonly left on)? - Empty the coffee machines? - Remember all of your chargers and personal items that may not be with your luggage.
Wash any Hot Tub Towels if time - if you do please get them to the dryer.
Please make sure that all windows are closed and locked in cold weather or not open more than 2" in warm weather.
Hvis du ikke følger instruksjonene, kan det føre til en negativ anmeldelse fra verten.

Husregler

Quiet enjoyment is encouraged. Noise must be reasonable after 11 pm on weekends and 10 pm on weekdays as noise carries on the mountain.
Any increase in the # of guests must be approved. There may be an additional charge if your group expands.
2 cellular numbers must be provided at time of booking Our insurance policy prohibits dogs with lock jaws and certain larger aggressive dogs.

Kjæledyr

Kjæledyr er tillatt
Servicedyr er velkomne og fritatt fra gebyrer
Hunder er de eneste kjæledyrene som er velkomne
Maksimalt 2 (opptil 9 kg per kjæledyr)
Begrensninger gjelder. Vil du ha mer informasjon, kan du kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen
Informasjon fra verten: Dogs considered - $25/day/dog with approval

Barn og ekstrasenger

Barn er velkomne
Informasjon fra verten: Max 1 child under 12 per adult.

Arrangementer

Ingen arrangementer tillatt
Smaller gatherings considered, surcharge may apply

Røyking

Røyking er ikke tillatt

Viktig informasjon

Viktig å vite

Dette overnattingsstedet forvaltes av en privat vert (som ikke har som jobb å tilby overnattingstjenester). EUs forbrukerlovgivning, inkludert retten til å trekke seg fra kjøpet, gjelder derfor ikke for bestillingen din. Det er den private vertens avbestillingsregler som gjelder.
Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Det er ikke tillatt å arrangere fester eller andre arrangementer på stedet
Informasjon fra verten: Smaller gatherings considered, surcharge may apply
Dette overnattingsstedet bruker miljøvennlige rengjøringsmidler
Verten har oppgitt at det finnes en karbonmonoksidalarm på overnattingsstedet
Verten har oppgitt at det finnes en røykvarsler på overnattingsstedet
Overnattingsstedet har sikkerhetstiltak som brannslukningsapparat, førstehjelpsskrin og reilelås
Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
Dette overnattingsstedet administreres gjennom vår samarbeidspartner Vrbo. Du får en e-post fra Vrbo med en link til en Vrbo-konto der du kan endre eller avbestille bestillingen din.
Overnattingsstedets registreringsnummer: 9466

Verdt å nevne

Dette overnattingsstedet har ikke heis
Det anbefales å bruke bil for å komme seg til og fra dette overnattingsstedet

Overnattingsstedet er også kjent som

Incredible Mountaintop Escape House Cragsmoor
Incredible Mountaintop Escape House
Incredible Mountaintop Escape Cragsmoor
Increble Mountaintop Escape H
Incredible Mountaintop Escape Cragsmoor
Incredible Mountaintop Escape Private vacation home
Incredible Mountaintop Escape Private vacation home Cragsmoor

Om området

Kart
Cragsmoor, NY

Hva som finnes i nærheten

  • Minnewaska delstatspark - 10 min gange - 0.8 km
  • Sam's Point Preserve - 3 min kjøring - 1.8 km
  • LEGOLAND® New York - 33 min kjøring - 46.6 km
  • Resorts World Catskills - 34 min kjøring - 43.4 km
  • Woodbury Common kjøpesenter - 43 min kjøring - 67.8 km

Transport

  • Newburgh, New York (SWF-Stewart internasjonale flyplass) - 43 min kjøring

Restauranter

  • ‪McDonald's - ‬14 min kjøring
  • ‪Dunkin' - ‬13 min kjøring
  • ‪Morning Sunshine Market - ‬12 min kjøring
  • ‪Taco Bell - ‬13 min kjøring
  • ‪Cohen's Bakery - ‬12 min kjøring

Ofte stilte spørsmål

Er det tillatt med kjæledyr på Utrolig fjelltoppflukt?

Ja, dette overnattingsstedet tillater hunder (maksimalt 2) med en vekt på opptil 9 kg per dyr. Visse begrensninger kan gjelde. Kontakt overnattingsstedet for nærmere informasjon.

Hvor mye koster det å parkere på Utrolig fjelltoppflukt?

Overnattingsstedet har parkeringsplass.

Når kan man sjekke inn på Utrolig fjelltoppflukt?

Innsjekkingen begynner kl. 16.00.

Når må man sjekke ut på Utrolig fjelltoppflukt?

Utsjekkingstidspunktet er kl. 11.00.

Hvor ligger Utrolig fjelltoppflukt?

Denne ferieboligen er familievennlig og ligger på fjellet i Cragsmoor og 3 kilometer unna Minnewaska delstatspark og Sam's Point Preserve. VerKeerderkill Falls ligger 4,2 kilometer unna.

Anmeldelser av Utrolig fjelltoppflukt

Anmeldelser

Suverent

Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.
Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 77 av totalt 90 anmeldelser.
Rangering på 8 − Bra. 12 av totalt 90 anmeldelser.
Rangering på 6 − Grei. 0 av totalt 90 anmeldelser.
Rangering på 4 − Dårlig. 0 av totalt 90 anmeldelser.
Rangering på 2 − Forferdelig. 1 av totalt 90 anmeldelser.

9,8

Renhold

10

Beliggenheten

Anmeldelser

10/10 – Utmerket

Dominic J.

Likte: Renhold
Diane was great checking in on me to make sure check in went well, had all the kitchen and laundry items and amenities you can think of. The house and scenary are awesome also. Would love to stay again!
Bodde her 6 netter i november 2025

10/10 – Utmerket

Ben S.

Likte: Renhold
We loved our stay here! The house is as advertised if not better. We had 9 guests and could comfortably fit all into beds, in the living room, and at the dining room table. The kitchen was well stocked and all appliances work smoothly. Diane did a great job of providing clear, fulsome instructions to use everything. Neighborhood is great and there are fun things to do nearby. Couldn’t have asked for a better place to stay!
Bodde her 2 netter i oktober 2025

10/10 – Utmerket

Kerry B.

Likte: Renhold
Location, location, location! Beautiful and quiet area. The host was communicative and kept us well educated throughout our stay. She is very generous with supplies. My 4 star rating on cleanliness is only for the many items already in the home. We did not have closet space to hang items in the already small closets because they were full. It would not been an issue but we had a lot of clothes since we were in a wedding party. The home was clean but a bit cluttered for my taste but this home is divided between being rented and lived in, so i get it. The home is very charming and hardwood floors throughout. If you want quiet and on top of a mountain, with wonderful places to walk and enjoy peace, this is for you! We would definitely stay here again! Thank you, Diane for everything!
Bodde her 6 netter i oktober 2025

10/10 – Utmerket

michael m.

Likte: Renhold
If you want to see the stars at night like you can reach out and touch them, if you want a place that is so quiet you can hear the birds breathing, if you want walk a hundred feet to the edge of the mountain, sit beside a 130 year old church and drink your coffee while looking at the beautiful foliage, if you want to see the deer and the foxes or an occasional bear (harmless) then this is the place for you. Make a fire at night in the pit or inside in the wood stove... grab your beverage of preference and relax... you may not even see a car drive by all day.
basically a 1 minute walk to the Old Church -
Bodde her 2 netter i oktober 2025

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
The property was clean, well appointed and beautiful. We loved it and will definitely go back again.
Front view from driveway
Overlooking lower balcony with hot tub
Bodde her 4 netter i august 2025

10/10 – Utmerket

Mitchell B. og Manalapan, NJ

Likte: Renhold
Absolutely wonderful home in an amazing location in Cragwood/Pine Bush. Sprawling property with great deck and comfortable bedrooms. A gem of a country home and great for hiking.
Bodde her 3 netter i juli 2025

10/10 – Utmerket

Daniel M.

Likte: Renhold
The house is beautiful and full of character that takes years of living and care to create. The deck in the back was breathtaking. The location--a short walk to The Stone Church, a short drive to hiking, to a state park with ice caves, to Ellenville--was excellent. Everything from utensils to games to staple items and towels was extremely well marked and well stocked. We loved our time at this home. This house was a wonderful temporary home for our family reunion. The matriach of our family grew up at her family's hotel just outside of Ellenville: until this visit, she had not spent significant time in the area since the 1960's. Being back was special for her, and for all of us. Thank you.
Looking out from the Stone Church.
Bodde her 12 netter i juli 2025

10/10 – Utmerket

Ayden G.

Likte: Renhold

Awesome House for a group

This place was fantastic and comfortable for our group of (adult) students who were attending a program locally in Cragsmoor. Diane had thorough instructions for everything in the house--the only hiccup was the checkin (somehow we never received the door code) but Diane was responsive on the phone and helped us right away.
Bodde her 2 netter i januar 2025

10/10 – Utmerket

Kristianne A.

Likte: Renhold

Exactly What We Needed

We had a wonderful time staying at this property. Outside grounds are beautiful and has everything you could ever want/need to enjoy hanging out with family and friends. Kitchen is well stocked and house is super homey and comfy. Host is super communicative and friendly. If we are ever up in that area again, we will definitely be coming back here.
Bodde her 3 netter i oktober 2024

10/10 – Utmerket

nancy p.

Likte: Renhold

So Beautiful

Such a beautiful house in such a beautiful setting. Hopefully we will be back.
Bodde her 14 netter i juli 2024

10/10 – Utmerket

nancy p.

Likte: Renhold

Beautiful home

Beautiful historical home in one of the most beautiful places in America The Great Cragsmoor!!!!!!!
Bodde her 5 netter i juli 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold

Family Mountain Escape

The property was nestled away in quiet Cragsmoor with easy access to hiking and other towns. The outdoor decks were a huge plus to this property, especially the side deck that offered shade in the morning to enjoy a cup of coffee. The kitchen and bathrooms were generally stocked. We would definitely stay here again!
Bodde her 10 netter i juli 2024

10/10 – Utmerket

Samantha W.

Likte: Renhold

Lovely House on Beautiful Property

I stayed at the property with colleagues from work for a work event. The house is lovely, very homey, and spacious. Lovely garden and huge deck. The area is gorgeous. The host was great.
Bodde her 7 netter i august 2023

10/10 – Utmerket

audrey c.

Likte: Renhold

Family gathering

Beautiful location to enjoy the fall foliage. House is fully equipped. Older home that is well maintained. Very comfortable beds, great deck and hot tub, fire pit, etc
Bodde her 2 netter i oktober 2022

10/10 – Utmerket

Tammy S. og Holly Springs, USA

Likte: Renhold

Short stay on the mountain!

We had a local family reunion and 9 of stayed at the house! Plenty of room. Comfy beds, and plenty of charm. Honestly we were only awake at the house for 1 hour Friday, 1 hour Saturday and 45 mins Sunday otherwise we were at the reunion in Otisville. So wish we could have enjoyed the property more.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Colette W. og Astoria Queens

Likte: Renhold

Relaxing and Comfy

I had a wonderful stay here with 6 other friends. Plenty of comfy spaces for us to all hang out. The outdoor space is amazing. We spent a lot of time relaxing outside, reading books, playing games, eating meals outdoors. The views from the backyard are beautiful. We walked down to the Stone Church and saw the amazing view. It is also just a short drive to hike the ice caves at Sam's Point Preserve. Highly recommend. Diane was very responsive and helpful when we had a couple of questions. We had a wonderful time here.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Melissa C.

Likte: Renhold

Quiet, private, and comfortable

I spent a weekend here with four friends looking to relax and unwind. We found the house extremely welcoming and comfortable, and we could have spent all day on the beautiful deck! Very spacious and stocked with everything you might need. We would definitely return.
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Kirby C.

Likte: Renhold

Wonderful spot on top of the mountain

My friends and I had a great weekend at this property. Spacious, charming, clean, with lots of fun things to do. The back deck and hot tub made for a great hang-out spot. Great views of the extremely scenic area. Owner was responsive and helpful. Highly recommend!
Bodde her 2 netter i mars 2022

10/10 – Utmerket

George S.

Likte: Renhold

Perfect Getaway

The home and surrounding property was beautiful. This was the second time I stayed and it hopefully won’t be the last.
Bodde her 5 netter i august 2021

10/10 – Utmerket

Serena R.

Likte: Renhold

Beautiful and relaxing house

We had a wonderful stay at this gorgeous property. Our group was two families with young children, and the house felt safe, spacious, and fun. The hot tub and back deck are incredible, the kitchen is well-stocked, and the fire pit was great. Diane was prompt and helpful with her communication. They do have pets in the house so our allergies flared a bit but we were mostly outside so it was fine. The location is perfect too. We can’t wait to come back!
Bodde her 7 netter i juli 2021

10/10 – Utmerket

Chris C. og Brooklyn, NY

Likte: Renhold

A very special property

My friends and I had an amazing time on our trip. The area is gorgeous with some amazing views nearby. The house is so cozy. Furniture you want to sink into, soft comforters on every bed, chairs and blankets at the ready. Our group plays board games and their gaming table is perfect. The backyard is really well maintained with a lovely view of the mountains. The hot tub was perfect. This home is a gem!
Bodde her 3 netter i mai 2021

10/10 – Utmerket

Tami D.

Likte: Renhold

Tranquil and comfy

We had such a wonderful time! The house had plenty of space and was very comfortable. The decks, garden and view were amazing! We loved the overlook at the Old Stone Church down the the road and the Sam's Point Overlook hike nearby with its breathtaking views. We made fires in the firepit and enjoyed smores with the kids, snuggled and read by the wood stove, chilled in the hot tub. The whole stay was so tranquil and relaxing. Our host was very responsive and helpful. The only challenge we had was regulating the water in the shower which kept alternating between hot and cold, but that didnt detract from our stay. We really enjoyed our stay! (The house feels like someone's home so for those that prefer a vacation rental not feel lived in, this might not be the place for you and for those who like a place that feels homey, this is the place. We traveled with 3 kids ages 3.5- 9 and had a great time but could see the house being stressful if traveling with toddlers since there are decorative items that are breakable around the house that are within reach of little hands.)
Bodde her 7 netter i mai 2021

10/10 – Utmerket

Lisa S. og Kendall Park, New Jersey

Likte: Renhold

Beautiful mountaintop home!

My family spent a wonderful week in Cragsmoor finally getting to spend some time together since we have all been home for so long and we had a very nice, relaxing time. The home is very warm and inviting and the deck and property is really wonderful. We walked to the neighboring stone church where there is a beautiful view of the nearby small town of Ellenville. Diane was a wonderful host and answered all of our questions right away. Though we didn’t have many! The manual is very clear and the home was easy to maintain. Thanks again Diane!
Bodde her 5 netter i mars 2021

10/10 – Utmerket

Jessie M. og United States

Likte: Renhold

Bliss Heaven Bliss!

From the moment we walked into Blue Heaven we instantly felt like we were staying at our home away from home. The home is charming getaway equipped with everything you will need. Myself and 7 friends had plenty of space for privacy and gathering for meals and fun. The kitchen was fabulous; every spice, cooking utensil and kitchen item you can think of. We also really enjoyed the grill on the spacious deck. Each bedroom has plenty of pillows and blankets for all. Bathroom were also spotless and well stocked with towels and washcloths. The back deck and property is beautiful with a clean hot tub that we basically lived in and plenty of deck space for relaxing and nature watching. Having a campfire in February was a real treat as well. And we can’t forget about Ben! He was extremely helpful maintaining snow removal and any grounds keeping needs we requested. Ben was very friendly and gave us a ton of suggestions on places to visit in the area. This was truly one of the best rentals I’ve booked and my family and I have been using VRBO for almost a decade. Thank you Diane for giving us a little piece of mountain paradise, we can’t wait to come back!
Bodde her 7 netter i februar 2021

2/10 – Forferdelig

Caitlin M.

Likte ikke: Renhold

Stay not as expected. Poor customer service.

Our vacation stay at this property was not as expected to say the least. Overly packed kitchen - kitchen was too full of opened (seemingly in use) food for us to be able to store anything in the cabinets. Instead we had to pile our goods on the limited counter space. Internet - We were unable to connect to the internet upon arriving even given the instructions that were provided. We reached out to the property owner for assistance but found her to be unresponsive for several hours. Eventually she responded and the connection information was different than what was given to us. Heating - the thermostats are nest operating systems. The two nest thermostats had programmed schedules for the heat to stay at 50 degrees. There were no instructions left in the property manual on how to operate this system and/ or override the schedule in place. So we had no heat for the first day and night with temps in the 30s at night. Family friendly home - this house is listed as “family friendly” and “children welcome”. Well as a mother of a 1 year old there were far too many trinkets and stuff hoarded in the main living areas of the house that were not conducive to having small children in the house. Hot water - throughout the stay we did not get any hot water (even with only one shower or faucet running at a time). Eventually we were able to get warm enough water to take quick showers in. Trash - our stay was ending on a Monday AM so the property owner instructed us to have trash out for pick up between 9a-12p Monday AM. However, she left no instructions that the trash cans were located in the garage that only the tenant living there had access to. Customer service from VRBO and Property owner - a misunderstanding during the booking came to light approx a week before we checked into the property. The property owner waited until the evening we checked into the property to bring this issue up to me and charge me an additional fee (giving us no chance to reconsider our stay). The property owner HARASSED me via text message to my personal number, VRBO messages, and customer service calls until all hours of the night (1230 AM) despite the fact that VRBO advised me not to pay the additional charge. The owner threatened to come to the property and kick us out a full day prior to what we paid for with no refund. Because this customer service was so miserable by VRBO and the owner we will NEVER recommend this company or property. Use another rental company!