Hoteller i Council Hill

«I had gotten my rate from Expedia when I arrived my reservation was not there and they tried to charge me top rate when I showed my reservation to have the rate fixed it took the 3rd person from another of their properties to fix my rate. The night manager nor the evening clerk nor the customer service could it yet each one told me it was going to be fixed. I’ve been in the hotel industry since 1994 and that was unacceptable. The staff otherwise were very friendly but more honesty is needed. ...

«It was a bait and switch. The signage was a rusted and busted Budget Inn with no Rv park anywhere. They never asked for id. They wrote a door code on a piece of paper. It didn't work, they had to reset the code. There were no table, dresser ot lamps. The sheets were curtins they sewed the rod pocket shut We left, no refund was given. »

«My sister and I sometimes picked small places like the Green Country Inn because it's nice to park right in front of your room. The people running it are very nice, and while breakfast offerings were limited, we weren't expecting any, so it was a pleasant surprise.»

«Room was clean and organized and staff were friendly! Unfortunately pool was closed at time of visit but not sure if that could have been helped. Breakfast wasn’t high quality but nothing terrible, inconsistent between days though. Be careful about check out times though - booking said 12, but in person it turned out to be 11.»

«Room was very clean and modern for a budget hotel»

«Keeping room clean daily!»

«Comfy room! Nice soft towels »

«Very nice hotel and the bed was so comfortable. Very clean.»

«Staffvery friendly,and helpful and attentive!»

«Cigarette burn holes in the bedding, loud neighbors»

«Our stay was perfect and the guy at the reception desk was so kind and made funny jokes with us. I highly recommend staying here.»

«Great »

«Ok»

«Overall great experience and quality for the price! Obviously it's not a name brand hotel but the place was very clean and nice. Staff was helpful and courteous! There were a few minor things I would expect to be little better like having more towels and wash clothes already in the room and the tv remote didn't want to work half the time but we didn't use the tv much anyway. The AC worked great and the beds were actually very comfortable! I would definitely book there again!»

«Very clean!! The one elevator was not working but the staff handled it well.»

«Very friendly & welcoming staff. We have stayed here many times and have enjoyed the breakfast. Some of the rooms are clean and comfortable, but all are being update gradually. So those rooms with dirty furniture (chairs) are being redone with new furnishings. »

«Booked: 3adults, 1K+sofabed. Security: Rm door was open; not unlocked, “OPEN”. Our internal safety alarms went off so we searched room for signs of tampering, cameras, people. Tried calling desk; phone did not work. Room: well designed, spacious, efficient. Bed: comfortable, pillows too soft/non-supportive; sofabed too. No “FREE Premium WiFi”; web & key-card folder advertise “Free Premium WiFi”. Reality: “Standard WiFi” was free, “Premium WiFi” was $4.95/day. The difference: ability to see ...

«Great shower after a long day of travel.»

«Hot water only stayed for about a minute»