Hoteller i Council Bluffs

«Incredible service and delicious food!»

«The room was okay. Furniture kind of haphazard. There were mattresses stacked at the end of our hall. Rooms were clean but smelled heavily of cleaner and sanitizer trying to cover up smoke smells. We didn't see many staff members. The cleaning lady I saw each day was very kind and replaced our towels each day, which was great. We needed to check out early and told the front desk (when we found someone there...which was another story) and they said they would make a note. They didn't the first ...

«We were in town for the college World Series and this was one of the cheapest places to stay ($180/night vs. $900/night). It’s a place where construction crews and other laborers stay for extended work jobs. It’s not for families with kids. There are people here who a permanent residents. That said, the rooms were clean but had no amenities. Front desk staff were friendly and helpful. There were a bunch of people there who were there for the college World Series, many who said they wouldn’t ...

«Very. Friendly staff and helpful.»

«A staff member entered my room without knocking at 11:30 at night while I was in bed. He said he didn't know the room was occupied. About 20 minutes later, a different staff member knocked and demanded I come down to the front desk and re-check in saying they had a mistake in their computer. At nearly midnight, I had to get dressed and go back downstairs to the lobby and check in all over again. Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover ...

«I saw bedbugs or ticks in my room, making my stay very uncomfortable. The staff is incredibly nice. The maid cleaned my room and freshened everything after only one night. The building has definitely seen better days. It is probably time to knock it down and start from scratch unfortunately. Especially while you have such great staff to maintain it.»

«Horrible»

«AC didn’t work, there was hair in the sink and bathtub, there was a blood stain on the carpet, they didn’t have a working toaster or waffle maker for their sad excuse for a continental breakfast, pool is closed, I saw a prostistute come in and go into a room, I left a hoodie in the room and returned 3 hours later and told it was thrown away. Do not stay here.»

«Stayed two nights and room was never checked on. No new towels or trash so I had to ask the receptionist myself for new towels and trash bags. Everything else besides that was decent.»

«Fin mottagelse i resepsjonen. Hjelpsomme. Savnet glutenfritt brød til frokost. Vil bo her igjen hvis jeg drar dit. »

«It was great»

«Our family stayed for two nights and appreciated the clean room and comfortable beds. The breakfast selection was very good with hot and cold options that pleased each member of our group. The staff were friendly and courteous. Overall a great experience!»

«Looks like a pretty new building, and everything is in good shape. The pool and a hot tub was nice, and popular for kids. The gym next to it had sufficient machines. Breakfast was nice, too. It was at a convention location and still quiet. We will stay again!»

«Had a great experience with everything»

«Helpful staff, clean rooms, and comfort room!»

«The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.»

«Loved the pool & the little arcade! Very clean spacious room!»

«The room was small and TV didn't work properly. The only place to eat was the sports bar ( expensive and noy that great ) $ 189.00 compared to $120.00 at Hampton Inn and much nicer room.»