Hoteller i Council Bluffs

«We were traveling from California to Michigan and made an overnight stop in Council Bluffs. Since we were traveling with pets, we needed a pet-friendly hotel and chose the American Inn after reading many positive online reviews. The staff was very kind and friendly, which we appreciated. Unfortunately, the condition of our room was disappointing. The moment we walked in, there was a strong odor that smelled like mold. The wall AC unit appeared to have a newer front cover, but the inside was ...

«All was easy and clear, exellent front desk service»

«Breakfast spread was sad»

«Thank you»

«This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. »

«Day staff was great. Night staff needs customer service classes. Rooms could use a good cleaning. Breakfast was good.»

«A nice place to stay but needs some upkeep to an older building. Staff was pleasant and the breakfast was good.»

«Fin mottagelse i resepsjonen. Hjelpsomme. Savnet glutenfritt brød til frokost. Vil bo her igjen hvis jeg drar dit. »

«Room was clean but out dated. Towels were stained had to go buy my own to shower. Carpet was smelly. Staff was rude. Someone on morning shift told my daughter that she couldnt bring her breakfast to the room because “its rats and roaches upstairs”. I went to the front desk for tissue. Saw no one one so I rang the bell. A guy came to the front upset and yelling asking why am I ringing the bell.. He refused to give me tissue for my room because I rang the bell while he was in the back sleep.. Poor ...

«The room was very outdated and musty. Our towels were musty and had yellow on them like they were smoked around or just absorbed air odor. The bed was actually very comfortable. We slept great. Breakfast was great.»

«Wonderful stay»

«Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least. »

«The rooms were spacious comfortable, and it was fairly inexpensive. Best hotel of our trip.»

«I had one of the worst experiences in this hotel/casino. While I was waiting for the chek in I got approached by security, they asked me for my ID and tried to take a picture of it, after that they asked me for my date of birth. They said I look suspicious.»

«Very clean place, comfortable beds, very warm pool wish they had a hot tub but made up for it with a warm pool and had there pool towels stocked up most of the time I go to a hotel with a pool they never have there towels stocked. Id definitely stay here again, staff were super friendly and helpful ! Was noisey with interstate and hotel rooms which im sorry cause I know my daughter was extremely tired and was crying when I had to step out of my room to get something out if my car and she want ...

«Very nice room. Very clean. Great peope.»