Thank you so much for your feedback and review! We appreciate your business and are so happy you enjoyed your stay!

Thank you for your review! We are so happy you enjoyed your stay!

Thank you for your review and feedback! We do have a pet area with a fence in the back. We are sorry that it was not clear where it was. We are happy you enjoyed your stay here and appreciate your business!

Thank you for your review and feedback! We are so happy you enjoyed your stay here!

Thank you for your feedback and review! We appreciate you staying with us!

Thank you for your review!

Thank you for your feedback. Did you let the front desk know? None of the staff are aware this had happened. We do monitor the area with cameras and the front desk is staffed 24/7. We do apologize and encourage guests to come to the front desk immediately if there are issues.

Thank you for your review and feedback. We appreciate you recommending us!

Thank you so much for your review and feedback! We appreciate your business and are so happy you enjoyed your stay.

Thank you for your review! We're so happy you enjoyed your stay here!

Thank you for your feedback. THE POOL IS NOW OPEN. Yes, our pool is seasonal, which means it is closed in the winter months. We are sorry you seemed to have missed this, but this disclaimer IS NOTED on the homepage of our site on all the third party booking sites. In fact, it is the first line of our description. The pool closes mid-November and opens end of April, as our city license allows. You could have also called before booking with us to make sure our pool was working and open.

Thank you for the review! We appreciate your business!

Thank you! We're so happy you enjoyed your stay!

Thank you for your review. We appreciate your business!

Thank you for your review and feedback! We're so happy you enjoyed your stay!

Thank you for your review! We're very happy you had a wonderful stay with us!

Thank you for your review! We're very happy you had a wonderful stay with us!

Thank you for staying with us. However, we would like to know what did not meet your satisfaction during your stay. I remember checking you out the next morning and you said everything was fine. We do take all complaints and suggestions seriously to make sure you have the best stay possible.

Thank you for your review and feedback. We are so happy you enjoyed your stay and would love to have you return!

Thank you! We are so happy you enjoyed your stay with us!

Thank you for your feedback! We are so happy you enjoyed your stay!

Thank you for your review and feedback. We are very happy you enjoyed your stay!

Thank you for the great review, we appreciate it and are very happy you enjoyed your stay! Sorry about the confusion in getting to our property. There is another hotel by our street sign but we are up the hill a little way from the actual main street.

Thank you so much for your review! We appreciate your business!

Thank you for your review and feedback. You were in one of the kitchenette connecting rooms. Often, shutting the kitchen door helps stop any adjoining room noises. We are so sorry that you experienced any problems during your stay. We encourage a call to the front desk for advice when there are any issues. We do appreciate your business!

Thank you for your feedback. We apologize you were not completely satisfied. We do have a new housekeeper in training and will look at the room you were in. Our head housekeeper does have high standards and we strive to keep our rooms very clean and well maintained. As far as cost, we do stay middle range for this area. We do not charge as much as some of the other motels around here, as we are a smaller hotel. We also have a no noise police after 10pm on property and do keep the front desk staffed 24/7. We do enforce that policy if there are noise disturbances. Thank you again for letting us know what we can do to improve our motel.

Thank you so much for your kind review! We are so pleased and love that you enjoyed your stay and our staff and property! We truly are grateful to our guests who stay here and strive to make our guests want to come back. It really is a great place to work! We hope to see you again!

Thank you! We are so happy you enjoyed your stay!

Thank you for your feedback and review. We are so happy you enjoyed your stay! Hope to see you again!

Thank you for leaving us such a great review. We are so happy you had a great experience with us!

Thank you so much for your feedback and review. We are so happy you enjoyed our property and your stay here! We love Jerome and are so pleased you do too! Hope to see you again if you ever come through Cottonwood!

Thank you for your review and feedback! We are so happy we could accommodate you and you enjoyed your stay.

Thank you so much for your review! We hope you come stay with us again!

Thank you so much for your review! We appreciate your business!

We're so sorry you had an unpleasant experience. The clerk who checked you in remembers checking you in. You had booked a single queen but wanted a double. We moved you with no additional charges. We have the front desk staffed 24/7 and always tell our guests if they have questions or need anything to call the desk. We could have checked the heater unit for you. Or gotten you an electric stand up heater for your room. We've looked into the noises you said you were hearing. The apartment isn't actually directly above the room you were in, so we're not sure what you heard. There is no second story directly above the room you were in. The apartment sits along the entire length of just the lobby. And no one in the apartment was awake from just after 9pm to almost 7am. The overnight front desk clerk said it was quiet on her end through the night, and she's directly below the apartment. All our rooms with queen beds are one story rooms. We also have a "10pm quiet time" policy on the property and the overnight desk clerk keeps watch. The desk clerk that morning says she asked everyone upon check out if they enjoyed their stay when checking out and says there were no complaints from anyone that morning. We always encourage our guests to let us know right away if there is anything we can do to make your stay a happy experience and so we have the opportunity to fix the problem or look into the issue as it's happening. Again we do truly apologize. We wish you had called the front desk so we could have made your stay a happier one.

Thank you for your feedback and review! We are happy you enjoyed your stay with us!

Thank you for your review and feedback. We're very sorry to hear your bed wasn't comfortable for you. We'll certainly look into the room you stayed in and check the mattress. We do routinely and frequently change out the mattresses.

We see you only gave a 2 out of 5. We would like to know what was not to your satisfaction. We want all our guests to enjoy their stay and hopefully return to stay again. Most all our reviews are positive and we appreciate guest feedback to help us continue to be a great place to stay!

Thank you so much for your feedback and review! We are so happy you enjoyed your stay with us!

Thanks for your feedback. We're so sorry to hear you had problems with your room. Did you contact the front desk? We have the front desk staffed 24/7 and would have been happy to move you to another room or try to accommodate you in any way. We want all our guests too have a wonderful stay.

Thank you so much for your review and feedback. We are so happy you enjoyed your stay!

Thank you for your review. We appreciate your business!

Thank you for your feedback and review. Our pool and spa are working, but are actually seasonal, which is listed on our page info. The pool and spa are outdoors and are closed during the winter months. They close in November and open back up in May.

Thank you so much for your feedback and review! We appreciate your business!

Thank you for your feedback and review. We are happy to hear you enjoyed our property!

Thank you for your review and feedback. We're so happy you had a great stay with us and loved the property!

Thank you for your feedback and review. We are so happy you booked with us and enjoyed your stay!

Thank you for your feedback and review. We are so happy you chose to stay with us and enjoyed your stay!

Thank you for your review and feedback. We are so happy you enjoyed your stay!