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Anmeldelser av Best Western Cottonwood Inn

2.5 out of 5
Best Western Cottonwood Inn
993 S Main St, Cottonwood, AZ

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 476 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 334 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 66 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 35 av totalt 1007 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Leydy

Reiste med en gruppe
Está bien no es excelente pero bien está limpio y con todas las comodidades
Bodde her 1 natt i mai 2024

8/10 – Bra

Melba

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

8/10 – Bra

christiane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff
Bodde her 4 netter i mai 2024
Svar fra Kim Sippel, FD Supervisor den 22. mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

8/10 – Bra

Minerva

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Long delayed checkin. Facility clean
Bodde her 1 natt i mai 2024
Svar fra Kim Sippel, FD Supervisor den 22. mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction. I do apologize for all the inconvenience you encountered during your stay and have taken steps to make sure this does not happen in the future. I hope that you will consider staying with us again so that we can provide you with a better guest experience.

8/10 – Bra

Carol

Reiste med familie og små barn
The ground are very clean
Bodde her 2 netter i mai 2024
Svar fra Kim Sippel, FD Supervisor den 22. mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

6/10 – Grei

Darilyn

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Kim Sippel, FD Supervisor den 22. mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

4/10 – Dårlig

andrea og Sierra Vista

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Rooms smelt, beds lumpy, very noisy early in am ..staff service was the best part of visit
Bodde her 2 netter i mai 2024
Svar fra GM den 13. mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered.

2/10 – Forferdelig

isabel

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing that i like and i dislike everything, staff, customer service, they whent to supposedly clean the room but left all the duty towels and trash in the room, so unhappy, wont stay there again
Bodde her 3 netter i mai 2024
Svar fra GM den 13. mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleasant property. I especially liked the lady who ran the breakfast room
Bodde her 1 natt i mai 2024
Svar fra Kimberly Sippel, FD Supervisor den 12. mai 2024
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

6/10 – Grei

Jan

Reiste med familie
Likte: Personale og service
The property is getting old. Stairs are old and probably not up to code.
Bodde her 2 netter i mai 2024
Svar fra Kim Sippel, FD Supervisor den 9. mai 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

10/10 – Utmerket

Dwight

Bodde her 1 natt i mai 2024

8/10 – Bra

Roberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 7. mai 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

8/10 – Bra

Elizabeth

Reiste med familie
Likte: Personale og service
Extremely helpful staff. Great breakfast!
Bodde her 1 natt i april 2024
Svar fra Kim Sippel, FD Supervisor den 5. mai 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

4/10 – Dårlig

Thomas

never got there, you wouldn't refund my reservation even though I cancelled - now you want me to give you a review when I was a no show?
Bodde her 1 natt i april 2024
Svar fra GM den 3. mai 2024
Our apologies but unfortunately you booked a non-refundable reservations.

8/10 – Bra

Carl

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient
Bodde her 2 netter i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 30. apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Utmerket

Judith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean, and the staff were friendly and very informative about the area.
Bodde her 2 netter i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 30. apr. 2024
Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Bra

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location
Bodde her 1 natt i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 28. apr. 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

4/10 – Dårlig

Larry

Bodde her 1 natt i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 28. apr. 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. I hope that you will consider staying with us again so that we can provide you with a better guest experience.

10/10 – Utmerket

Tommy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 30. apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Utmerket

Leticia

Bodde her 1 natt i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 30. apr. 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

10/10 – Utmerket

David og Wittmann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 16. apr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

10/10 – Utmerket

Jagadish

Fantastic stay !
Bodde her 2 netter i april 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Bra

leticia

Bodde her 1 natt i april 2024
Svar fra Kimberly Sippel, FD Supervisor den 30. apr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 – Utmerket

Jerry

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk clerk was very helpful and accommodating, her name was Sarah🙂
Bodde her 1 natt i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

6/10 – Grei

Thomas J.

Reiste med partner
Likte: Renhold og personale og service
Dated property. Badly needs an update.
Bodde her 2 netter i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Thank you for your comments. We apologize that your stay is not what you had expected. We hope that you will consider staying with us again so that we can provide you with a better guest experience in the future.

10/10 – Utmerket

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 – Bra

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 – Utmerket

Lawrence

Bodde her 2 netter i mars 2024
Svar fra Kimberly Sippel, FD Supervisor den 23. apr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

6/10 – Grei

Luis og Santa Ana

Likte: Personale og service
Convenient
Bodde her 3 netter i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
We apologize for not meeting your expectations and hope that you will give us another opportunity to provide you with a better experience in the future. Thank you.

10/10 – Utmerket

Jodi

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Pool was dirty
Bodde her 2 netter i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 – Utmerket

Sheryl

Likte: Renhold
Hotel was very. Lean, beds we’re comfortable and staff was amazing
Bodde her 1 natt i mars 2024
Svar fra Kim Sippel, FD Supervisor den 23. mars 2024
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

8/10 – Bra

Laurie

Reiste med partner, Reiste med familie
Likte: Renhold og personale og service
Do NOT book a King Bed at this hotel if you have limited mobility. There is no elevator on site and ALL King size beds are on the 2nd floor, when we checked in and this was brought to our attention all the bottom floor rooms had already been booked. My poor husband waiting for hip surgery had to hobble up and down stairs, I’ll be more mindful to look for this restriction next time I book
Bodde her 2 netter i mars 2024
Svar fra Kim Sippel, FD Supervisor den 23. mars 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

4/10 – Dårlig

Jeanette

Likte: Personale og service
Likte ikke: Renhold
Bodde her 4 netter i september 2023
Svar fra Kim Sippel, FD Supervisor den 23. mars 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. We hope you will give us another opportunity.

10/10 – Utmerket

Martin

Bodde her 1 natt i mars 2024
Svar fra Kim Sippel, FD Supervisor den 7. apr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly. Clean. All we needed for our overnight stay.
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you for your comments. Please visit us again in the near future.

8/10 – Bra

J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra GM den 11. mars 2024
Thank you for rating your stay. We strive hard to provide a positive guest experience. Please visit us again.

10/10 – Utmerket

Adam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you, Adam, for the 10/10 rating. Please visit us again soon.

10/10 – Utmerket

kristine og Tucson

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice variety of breakfast foods. No elevator which made it difficult for me since by the time we got to the hotel my grandkids were sleeping and that meant i had to carry each of them, and lugguge up a flight of stairs in middle of night.
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you for your comments. I sincerely apologize you had to carry your grandkids up the stairs. We try and place our guests with children on the ground floor due to situations such as this and noise. I hope you will visit us again.

10/10 – Utmerket

Mireya

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close drive to Sedona
Bodde her 1 natt i februar 2024
Svar fra GM den 22. feb. 2024
Thank you for rating your stay a 5/5. We appreciate your business and hope you will visit us again soon.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Bodde her 2 netter i februar 2024
Svar fra GM den 22. feb. 2024
Thank you for rating your stay. We apologize for not meeting your expectations and hope you will give us another opportunity to serve you again.

8/10 – Bra

Vivian

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra GM den 22. feb. 2024
Thank you for rating your stay. We hope you will visit us again so we can aprovide a better experience.

10/10 – Utmerket

Amber

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra FD Supervisor den 6. feb. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 – Utmerket

Kathy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice big room, comfy bed
Bodde her 1 natt i januar 2024
Svar fra FD Supervisor den 28. jan. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 – Bra

Daphne

Bodde her 2 netter i desember 2023
Svar fra Kim Sippel, FD Supervisor den 23. mars 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you stay with us again.

8/10 – Bra

Anupam

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Nice place to stay with clean and spacious room. We had bonus breakfast. Reception was warm and welcoming. Check in process was breeze. Only caveat was that breakfast lounge was small and was really crowded in the morning. Area itself was secluded so felt like bit unsafe. But, overall excellent experience with our stay and will greatly recommend it for anyone looking to stay in that area.
Bodde her 2 netter i desember 2023
Svar fra FD Supervisor den 31. des. 2023
Good Morning! Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I am very pleased that you will recommend us. I look forward to having you as our guest again in the future. Thank you again.

8/10 – Bra

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra FD Supervisor den 31. des. 2023
Thank you for reviewing the hotel. We greatly appreciate your business and hope you stay with us again.

10/10 – Utmerket

Franco

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Clean and friendly staff.
Bodde her 1 natt i desember 2023
Svar fra FD Supervisor den 31. des. 2023
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

10/10 – Utmerket

Bhuvaneshwaran

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra FD Supervisor den 31. des. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I am very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 – Utmerket

Linda

Bodde her 1 natt i desember 2023
Svar fra FD Supervisor den 31. des. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 – Utmerket

Ruben

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent customer service! The breakfast was delicious!!
Bodde her 1 natt i desember 2023
Svar fra FD Supervisor den 27. des. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.