Hoteller i Costa Smeralda

"This was, unfortunately, a very disappointing experience. The rooms are clean and modern, so that's a plus. But it seemed like they don't understand what a 5 star hotel is. TBH the whole thing felt like a Ryanair version for hotels, where they grossly overcharged you for everything to the point where I was happy the air was free eventually. I primarily booked the hotel due to the dock, which is promoted on their profile, but when we got to the hotel, they told us it was closed due to a storm earlier that year. They did not inform us whatsoever beforehand, probably so we wouldn't cancel our stay. The "private" beach photos are cleverly taken as the beach is just a small plot of sand in the middle of a massive public beach. It also takes about 20 minutes to drive there. We ordered lunch there one day, but the food took around 2 hours to arrive, and they told us constantly that the food was just around the corner. They even prepared a table for us at the beach and just had us sitting there for 1 hour... I tried to inform a lady in reception about this incident, but she just looked at me like I was in the wrong. The pool does not support nearly enough people either, so it's impossible to get a sunbed there. To sum up. The hotel itself is nice-looking and clean, with an ok breakfast. But given the price you pay per night, I would recommend booking somewhere else. If you do decide to stay here, then you should just be prepared to pay around 100 euros per day extra. "