Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Senger med overmadrass, minibar (inkludert) og safe på rommet

Anmeldelser av Majestic Elegance Costa Mujeres – All Inclusive

4.5 out of 5
Majestic Elegance Costa Mujeres – All Inclusive
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 2172 av totalt 3058 anmeldelser." "
Rangering på 8 − Bra. 461 av totalt 3058 anmeldelser." "
Rangering på 6 − Grei. 234 av totalt 3058 anmeldelser." "
Rangering på 4 − Dårlig. 105 av totalt 3058 anmeldelser." "
Rangering på 2 − Forferdelig. 86 av totalt 3058 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

manbir

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mind blowing
Bodde her 3 netter i mai 2024

8/10 – Bra

Kyle Hendrik

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 9 netter i mai 2024

10/10 – Utmerket

Kathleen og Santa Clarita

Reiste med partner
Likte: Renhold og personale og service
Our butler Rubi was amazing and she took great care of us. Also had great service from the restaurant especially from Geovani.
Bodde her 7 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 27. mai 2024
Dear Kathleen,Please allow us to express our sincere gratitude for your kind words about our resort.Thank you from the bottom of our hearts for your thoughtful review. We are honored that you also mentioned your butler Rubi and we will let her know that you appreciate her service.We hope to see you many more times for even more excellent vacation experiences.Best regards!

10/10 – Utmerket

Sergey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would love to come back to this place and would recommend anyone to go here. Food was amazingly good every place we went to, the room service and butler did an amazing job, Beach was clean and beautiful. Elegance club is the way to go only adults there.
Bodde her 7 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 27. mai 2024
Dear Sergey,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are so happy to hear that you enjoyed the Elegance Club experience with all the extra amenities, such as the bars, VIP Lounge, private pool, etc.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Kind regards!

8/10 – Bra

mary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 27. mai 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 – Utmerket

Shoaib

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were amazing and kept everything cleaned. A lot of fun activities to do.
Bodde her 4 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 27. mai 2024
Dear Shoaib,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Thank you from the bottom of our hearts for your thoughtful review. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Best regards!

10/10 – Utmerket

Julissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will come again
Bodde her 5 netter i april 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 27. mai 2024
Dear Julissa,We sincerely appreciate your perfect rating and kind words about your stay at Majestic Elegance.We are delighted that we had the opportunity to be at your service. We are looking forward to having you as our guest once again.Kind regards!

10/10 – Utmerket

Caterina

Reiste med familie
We have been here twice! Coming back in Feb 25
Bodde her 5 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 27. mai 2024
Dear Caterina,On behalf of all the staff here at Majestic Elegance, we would like to thank you for having chosen us for your stay in Costa Mujeres.We want to thank you once again for giving us your trust and loyalty. Our great team is focused on providing our guests with a service full of details, personalized and authentic.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Best regards!

10/10 – Utmerket

CONNIE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very polite and hotel very clean
Bodde her 6 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 27. mai 2024
Dear Connie,Please allow us to express our sincere gratitude for your kind words about our resort.It is reviews like yours which keep the team at the resort motivated, and we sincerely thank you for your time for placing a review for us.We are delighted to have you as our guest and eagerly anticipate your return to indulge in a wonderful vacation with us.Sincerely,

10/10 – Utmerket

Mardell

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, clean, and modern resort with emaculate well kept grounds. RSVP was only required for two dinner options which was appreciated. Staff were friendly and aimed to ensure a positive experience . I absolutely would go back.
Bodde her 3 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 25. mai 2024
Dear Mardell,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.Thank you very much for all your compliments, which we have been very glad to share with our teams. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!

10/10 – Utmerket

Jonathan Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 27. mai 2024
Dear Jonathan Edward,Please allow us to express our sincere gratitude for your perfect rating about our resort.We are glad you enjoyed everything that Majestic Elegance Costa Mujeres offered you.We hope to see you many more times for even more excellent vacation experiences.Best regards!

8/10 – Bra

Junkai

Reiste med familie
Likte: Renhold og personale og service
Pool is good.
Bodde her 7 netter i mai 2024
Svar fra tks den 24. mai 2024
we appreciate your comments and we will take them into account in order to continue to improve greetings from majestic

10/10 – Utmerket

Olga

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful resort!
Bodde her 7 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 24. mai 2024
Dear Olga,Thank you for taking the time to share your rating regarding your recent stay in Majestic Elegance Costa Mujeres.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more excellent vacation experiences.Best regards!

10/10 – Utmerket

Robert

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property excellent service all inclusive food and drink
Bodde her 5 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 23. mai 2024
Dear Robert,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are thrilled to read that you were extremely satisfied with the level of service received from our team members.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Best regards!

10/10 – Utmerket

Alberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would come back
Bodde her 4 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 23. mai 2024
Dear Alberto,Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are glad you enjoyed everything that Majestic Elegance has to offer.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Best regards!

10/10 – Utmerket

Irina og Spartanburg

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, staff were nice and helpful , food was excellent. Luis at the pool bar was a great bartender, Manuel, Jose, Moises, Angel and Abraham were my favorite beach/pool servers! Excellent! The only request I would have is to have better options for room service .
Bodde her 7 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 23. mai 2024
Dear Irina,We are grateful that you have enjoyed your vacation at the Majestic Resorts; and that you were able to enjoy all of the amenities,and the service of our property.Your feedback is valuable, and we assure you that it will be forwarded to the department in charge for enhancements, as we strive to provide comfortable and satisfactory experiences for our guests. We have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours that motivates us to achieve higher levels of service and standards. We hope to see you many more times for even more splendid vacation experiences.Kind regards!

10/10 – Utmerket

Alan-Michael og Middlebury

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 23. mai 2024
Dear Alan Michael,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort.We hope to see you many more times for even more majestic vacation experiences.Kind regards!

10/10 – Utmerket

Jean-Luc Mathieu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra tks den 23. mai 2024
THANK YOU VERY MUCH FOR YOUR TRUST, WE HOPE TO SEE YOU SOON. GREETINGS FROM MAJESTIC ELEGANCE COSTA MUJERES

10/10 – Utmerket

MARA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 23. mai 2024
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Best regards,

10/10 – Utmerket

Munirah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice resort. Workers friendly and nice. Food is super good
Bodde her 5 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 22. mai 2024
Dear Munirah,We are really honored that you chose Majestic Elegance Costa Mujeres for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We are delighted that we had the opportunity to be at your service. We hope to see you many more times for even more splendid vacation experiences.Sincerely,

10/10 – Utmerket

Lorena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very clean although my upgrade was pricey
Bodde her 3 netter i mai 2024
Svar fra Customer Care at Majestic Resorts den 21. mai 2024
Dear Lorena,We sincerely appreciate your perfect rating and kind words about your stay at Majestic.We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.We hope to see you many more times for even more splendid vacation experiences.Best regards!

10/10 – Utmerket

Brandon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing from the moment I stepped on the resort.
Bodde her 4 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 21. mai 2024
Dear Brandon,Please allow us to express our sincere gratitude for your kind words about our resort.Thank you from the bottom of our hearts for your thoughtful review. We hope to see you many more times for even more splendid vacation experiences.Kind regards!

10/10 – Utmerket

Shatandra L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food was good, butler easy accessible ! We got a room upgrade to a swim out when we arrived
Bodde her 3 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 21. mai 2024
Dear Shatandra,On behalf of all the staff here at Majestic Elegance, we would like to thank you for having chosen us for your stay in Costa Mujeres.Thank you from the bottom of our hearts for your thoughtful review. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts.Best regards!

6/10 – Grei

Corbion

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 12 netter i mai 2024
Svar fra Customer Care at Majestic Resorts. den 21. mai 2024
Dear Corbion,Thank you for taking the time to share your rating regarding your recent stay with us. Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Kind regards.

10/10 – Utmerket

Kathleen

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great resort
Bodde her 3 netter i mai 2024
Svar fra Customer Care at Majestic Resorts den 20. mai 2024
Dear Kathleen,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in our resort in Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 – Utmerket

Kyla

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the moment you enter you are greeted with care. Highly recommended booking “The Club” Rooms as you do have access to certain amenities around the resort. We had an amazing butler Rafael who always was attentive to our needs and kept us informed about daily events and reservations for restaurants that he had made for us and it was seamless. Overall I wish we would’ve stayed longer but highly recommend. Food was delicious try the steakhouse , hibachi and mexican! Only downfall personally is if you are in a bigger group prepare to wait a little longer for your drinks even if they’re just shots.
Bodde her 3 netter i mai 2024
Svar fra tks den 20. mai 2024
we appreciate all your good comments and hope to see you again.Best regards

8/10 – Bra

William Monden

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
The entrance is not at all “grand”. Old furniture in the lobby. Old and sometimes dirty furniture in the restaurants. We were assigned a butter and didn’t see him once after we checked in for the remainder of our 7 day stay.
Bodde her 6 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 20. mai 2024
Dear William Monden,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.If you give us a second chance, we would be thrilled to be able to welcome you back. Best regards!

10/10 – Utmerket

Danielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible experience! Wonderful staff. Will definitely tell all my friends and family!! Highly recommend. Top quality! Thank you !!
Bodde her 6 netter i mai 2024
Svar fra tks den 20. mai 2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 – Utmerket

WILLIAM

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it !
Bodde her 3 netter i mai 2024
Svar fra tks den 20. mai 2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 – Utmerket

Vitaliy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet place, very good food.
Bodde her 5 netter i mai 2024
Svar fra tks den 20. mai 2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 – Utmerket

Christopher og Washington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 4 netter i mai 2024
Svar fra tks den 20. mai 2024
we appreciate all your good comments and hope to see you again.Best regards

10/10 – Utmerket

Rebu

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing resort. Will definitely be back in future
Bodde her 3 netter i mai 2024
Svar fra tks den 20. mai 2024
we apreciate all your good coments we hope to see you again.kind regards

10/10 – Utmerket

Dorrel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience I recommend
Bodde her 3 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 17. mai 2024
Dear Dorrel,Thank you sincerely for your kind words and for taking the time to share your experience.It is truly motivating to read your kind words in regards to your stay and we are so pleased that your recommend us with all the Expedia community.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,

4/10 – Dårlig

Jack

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our second time vacationing at this property in less than a year and I’m sad to say that it has been a disappointing experience. In short, upon realizing that our first room had AC issues, we went to the front desk to change our rooms. We approached Kevin at the front desk for assistance. Near the end, Kevin mumbled something in Spanish, to which my gf understood. She told me that Kevin had insulted me using profanity that I won’t repeat here. This was essentially the most unprofessional act of customer service we’ve experienced. It was as insulting as it was unwarranted. Insulting a guest, not to mention to their face, should not be acceptable at such a property. We ultimately left and informed our butler, who helped bring it to the manager's attention. The next day, we spoke to the manager, Gustavo, about the incident. He informed us that Kevin admitted to using the profanity but claimed it was directed at his coworker. This seemed like a convenient excuse. Regardless of who he directed the insult to, is someone who openly insults guests or coworkers really suited for this kind of position? We had been so excited to return to this resort but this experience has ultimately soured our perception of it. I do want to shout out our butler Chan who was the most memorable part of our stay. He was attentive, friendly, and helpful, I would say that he was half the reason that our stay was great. Joy, the chef, was also very accommodating towards our allergies.
Bodde her 4 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 20. mai 2024
Dear Jack,We are so grateful that you took the time to write about your recent experience at our resort.It is always a profound honor when our repeat guests, such as yourself, return to beautiful Majestic Resorts. We really appreciate your time for highlining the staff who were with you delivering the truthful Majestic way. At the same time, we are deeply sorry knowing that this time we didn't achieve what is our main goal which is delivering memorable experiences to all our guests.We have noted all your issues and addressed them to each en charged Manager in order to check and correct them with the seriousness it deserves. Our main proposal is offering a personalized service attending to details.We understand that we cannot undo your experience, however, we would like to extend our sincere apologies for the shortfalls you experienced.Sincerely,

10/10 – Utmerket

MI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 3 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres. den 17. mai 2024
Dear MI,Please allow us to personally thank you for your kind words about our resort and for sharing them here on Expedia.We are so happy to see that you have enjoyed every minute of your vacation in our resort in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Kind regards!

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Majestic Elegance was the perfect couples getaway! We got the beachfront suite with the private rooftop plunge pool and it was amazing. The view from the room was breathtaking and we were also able to relax in our own private plunge pool. There are plenty of options for food, ranging from buffet to reservation -only restaurants. And there is pretty much something to eat any time you like. We were in the adults-only section of the resort, which gives access to the whole resort. We definitely recommend this resort for a couples getaway or honeymoon and we look forward to coming back in the future!
Bodde her 5 netter i mai 2024
Svar fra Customer Service den 16. mai 2024
Dear Daniel,Thank you for sharing your wonderful experience at Majestic Elegance Costa Mujeres. We're thrilled to hear that you had a fantastic experience with us.We are thrilled with your 5-star review and glowing recommendation. We thank you for choosing Majestic Elegance Costa Mujeres Hotel it has been an honor to host you.Looking forward to welcoming you soon.Warm Regards

10/10 – Utmerket

Kyle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and food. Our butler Aaron was exceptional with attending to our needs throughout the stay.
Bodde her 7 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 16. mai 2024
Dear Kyle,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience.It is reviews like yours which keep the team at the resort motivated, and we sincerely thank you for your time for placing a review for us.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Best regards!

4/10 – Dårlig

Maria Fernanda

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Cierran todas las albercas y todos los bares (excepto un bar) a las 6:00 pm. Se pidió servicio a la habitación y nunca llegó. Las puertas se desprograman solas y el baño no servía bien. Vamos seguido a Cancún y a sus alrededores y hay muchos hoteles mejores en la zona por el precio.
Bodde her 3 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 15. mai 2024
Estimada Maria Fernanda,Gracias por tomarse el tiempo de compartir sus comentarios acerca de su reciente estadía en nuestro resort Majestic Elegance Costa Mujeres.Tomaremos en cuenta sus valiosos comentarios, para nosotros, ya que ellos nos ayudan a nuestro continuo esfuerzo de exceder las expectativas y experiencias de nuestros huéspedes.Es muy importante para nosotros que cada huésped reciba un servicio estelar por parte de nuestro personal y lamentamos saber que no lo recibió.Hemos enviado sus comentarios a la atención inmediata de nuestros gerentes de los departamentos involucrados, para su revisión y mejora. Si nos da una segunda oportunidad, estaremos encantados de poder darle la bienvenida nuevamente.Sinceramente.

10/10 – Utmerket

Regina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Customer Care Majestic Elegance Costa Mujeres den 23. mai 2024
Dear Regina,Please allow us to express our sincere gratitude for your rating about our resort.We are delighted that we had the opportunity to be at your service. We look forward to hosting.

8/10 – Bra

Hae

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The overall stay was very enjoyable. Resort was beautiful and clean and all the staff were extremely friendly and helpful. Only thing we felt could have been better was the temperature of the pool water. It was too warm and even though we understand it was due to the hot weather, we wondered if cold water could have been filtered into the plunge pool at least to make it a bit cooler. The water temperature was almost as warm as the weather so didn’t provide a refreshing experience we had hoped for. Otherwise, it would have been an excellent experience.
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 14. mai 2024
Dear Hae,Thank you sincerely for your kind words and for taking the time to share your experience.We greatly appreciate the criticisms and comments from our valued guests, as they encourage us to maintain the spirit of hospitality and strive for excellence.We hope to have the opportunity to welcome you back soon.Kind Regards

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property! Food was great. Entertainment was good too. Be aware of the dress code required for dining in the evening. They are strict about that.
Bodde her 3 netter i mai 2024
Svar fra tks den 24. mai 2024
thank you very much for your comments, we hope to see you soon to continue creating memorable moments. greatings from Majestic

10/10 – Utmerket

Ariadna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AMAZING RESORT! Went with my husband and we had such an amazing and relaxing time. The resort is beautiful and perfect for couples. The drinks and food were amazing. Our favorite was the steakhouse. Manuel at the infinity pool is amazing. Didi from the beach is so nice and helpful. Our favorite waiter was Gilberto at the italian place. Recommend this hotel 10/10 and will definitely be coming back!!
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 13. mai 2024
Dear Ariadna,We really appreciate your time in sharing your feedback about your recent stay at Majestic.Thank you so much for sharing with us and future travelers your first impressions of our property and wonderful memories of this stay. It is for all of us such an honor and joy to read that this has been one of your favorite stays. Our commitment is to make each stay super, and we hope you have many more outstanding vacation experiences at our Majestic properties.Kind Regards

10/10 – Utmerket

George

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Possibly fans outside the back patio, maybe a basketball court.
Bodde her 3 netter i mai 2024
Svar fra Customer Care den 13. mai 2024
Dear George,Thank you sincerely for your kind words and for taking the time to share your experience.Thank you for your thoughtful comments.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic.

10/10 – Utmerket

Tiffany Shae

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cocktails were excellent best we’ve had most original Mai tai we e had
Bodde her 5 netter i mai 2024
Svar fra tks den 13. mai 2024
Dear: Tiffany ShaeFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you enjoyed your stay with us.kind regards

10/10 – Utmerket

LaShone

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Issac our butler was very helpful and made our anniversary special thanks 💐
Bodde her 7 netter i mai 2024
Svar fra tks den 13. mai 2024
Dear: la ShoneFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you enjoyed your stay with us.kind regards.

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra Customer Care den 13. mai 2024
Dear Nicholas,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Costa Mujeres.We hope to see you many more times for even more excellent vacation experiences.Sincerely,

10/10 – Utmerket

monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All in the resort was excellent, food, service, amenities.
Bodde her 4 netter i mai 2024
Svar fra tks den 13. mai 2024
Dear: MonicaFirst of all, we thank you for your time in passing on your wonderful comments, which are so relevant to us. It is a pleasure to know that you have enjoyed your stay with us.we hope to see you again on your next visit. Kind regards. Majestic Elegance Costa Mujeres

10/10 – Utmerket

Mirena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena bonita la Comida muy buena , las hab bellas con vista al mar , en fin lo recomiendo
Bodde her 4 netter i mai 2024
Svar fra shd den 11. mai 2024
Estimada: Mirena. En primer lugar, le agradecemos su tiempo en pasarnos sus maravillosos comentarios, que son tan relevantes para nosotros. Es un placer saber que han disfrutado de su estancia con nosotros, y si lo desea, le invitamos a que, por favor, comparta su experiencia en www.tripavisor.com, ya que, como sabrá, es muy valioso en cuanto a la opinión de los futuros huéspedes que podamos alojar, así como para nuestros colaboradores. Finalmente, les agradecemos una vez más sus comentarios, y si alguna vez desea visitarnos, no dude en ponerse en contacto con nosotros, a través de este mismo mensaje, para brindarles el trato merecido. Agradezco de nuevo su atención, aguardando volver a conocerlos en un futuro próximo., Saludos,

10/10 – Utmerket

Mirena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio quiero decir que en el bar piscina de adultos el señor Leal una bella persona muy amable , buen trato , profecional , tambien el señor Manuel muy amable y el Mayordomo Mauricio muy atento preocupado por todo en nuestra estancia en fin recomiendo este hotel
Bodde her 3 netter i mai 2024
Svar fra tks den 13. mai 2024
Estimado: En primer lugar, le agradecemos su tiempo en pasarnos sus maravillosos comentarios, que son tan relevantes para nosotros. Es un placer saber que han disfrutado de su estancia con nosotros.Saludos cordiales.Majestic Elegance Costa Mujeres.

10/10 – Utmerket

Dreana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OMG! This place was better than I expected and even more beautiful in person. Just enough entertainment as well as relaxation. Beach access with available excursions such as jet skis and parasailing right on the beachfront. I will be returning!
Bodde her 4 netter i mai 2024
Svar fra Customer Service den 10. mai 2024
Dear Dreana,Thank you for sharing your impressions about your recent stay at Majestic.We are delighted to see that you enjoyed our beach area and the available excursions at the resort, thank you for highlighting the beauty of our Majestic.Needless to say, we will be anxiously expecting your next visit. Your “home away from home” awaits you.Warm Regards