Hoteller i Cool Ridge

«We were traveling with our dog. Our room was run down and tired. The mirrors needed a good cleaning, bed skirt was ripped…just ok. I realize it’s a “pet room” but beat-up furniture and the remote held together with tape…. Not acceptable.»

«I stayed here with my dog while we were going to visit New River Gorge (which I also highly recommend!). Nobody seemed annoyed that I had my dog! The staff went above and beyond to make sure I had a good stay. It was safe and clean. The park was super close and there is a ton of stuff to eat nearby as well. I appreciated the room also came with a fridge and microwave. Good tv options (it rained a lot on day so I appreciated this). Coffee available all day. Ample parking. Really can’t go wrong ...

«Rooms need to be updated and repaired. Beds needs to be replaced. Chair is room was broken and on off season the bar and grill is not recommended.»

«It worked»

«Nice little older style hotel that has been renewed. Room was clean and comfortable. Only complaint was it was noisy beside the old main road with traffic but that eventually settled. Definitely would recommend. Budget friendly»

«Very clean place, smelled great, will stay again!»

«Very clean, nice value»

«It was convenient and clean and priced well»

«Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade.»

«Everything was fine!»

«Yes »

«The gentleman who waited on us to check in & out wasn’t friendly. He was difficult to hear because he spoke softly. He did not offer a receipt at check out. The Window blind in room was broken. When retracting, it appeared to be broken on the left side. There was no wall thermostat in the room - only holes where it should have been. A channel guide would be helpful for the tv.»

«Room was fine. Pool was not as pictured.»

«Staff obviously doing the best they can and were very friendly. However, the property itself was a great disappointment. The floor was sticky and slimy.We were afraid to put our bare feet down. The t v didn't work. and there was mold in the bathroom. We thought we heard scratching in the walls.We will never be back.This is the worst beware.....»

«Staff was great »

«The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs.»

«Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed.»

«Everyone was super nice and helpful. Your end»

«Nice and quiet. Nice little town very friendly. Lots of hiking and things to do at your own pace.»