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Anmeldelser av Holiday Inn Express & Suites Conway, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Conway, an IHG Hotel
2330 Sanders Road, Conway, AR

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 238 av totalt 478 anmeldelser." "
Rangering på 8 − Bra. 127 av totalt 478 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 478 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 478 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 478 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Angelica

Reiste med partner, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Receptionist Ruth was flat, cold and without enthusiasm or empathy
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tami

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean, staff was friendly, and it has Tesla charging for our Tesla!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Cherie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Lance

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleased with our stay.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super quiet room. Extensive breakfast
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, clean property, great shower, and really good breakfast.
Bodde her 1 natt i april 2024

10/10 – Utmerket

David

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to stores and restaurant.
Bodde her 2 netter i april 2024
Svar fra Management den 13. apr. 2024
We appreciate your feedback and want to thank you for staying with us while in Conway. We hope to see you again soon.

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean property with friendly staff.
Bodde her 1 natt i april 2024
Svar fra Management den 13. apr. 2024
We appreciate your review and are pleased to know you enjoyed your stay with us. We look forward to welcoming you back on a return visit soon.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a great place to stay.
Bodde her 1 natt i april 2024
Svar fra Management den 13. apr. 2024
It truly is rewarding to know our guests have enjoyed their experience with us. We look forward to welcoming you back again soon.

10/10 – Utmerket

Kim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 13. apr. 2024
Thank you for staying with us. We hope to see you again soon.

8/10 – Bra

Ryan

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for staying with us. We hope to welcome you back again soon.

8/10 – Bra

Larry og Houston

Bodde her 1 natt i mars 2024
Svar fra Management den 13. apr. 2024
Thanks for staying with us while in Conway. We hope to see you again soon.

6/10 – Grei

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at this Holiday Inn a few times before. Unfortunately this wasn't the best experience. I got a suite because I was bringing my mother. The room was supposed to have a balcony, it didn't and the TV wasn't working. I don't think the TV was the hotels fault but paying more, we expected more. The breakfast wasn't very good either. The room was clean and the staff were nice. I always love the beds at any Holiday Inn. I do think the rooms are overpriced for being behind a Walmart. When the hotel next to it is so much cheaper.
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Utmerket

Shane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel seemed very new. It was clean with comfortable beds, good pillows and awesome sheets.
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for choosing to stay with us while in Conway. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 – Utmerket

Alberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
Look forward to seeing you again!

8/10 – Bra

Peggy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, maybe a couple of more towels in the room? The hotel was recently renovated and breakfast was good.
Bodde her 2 netter i februar 2024
Svar fra Management den 13. apr. 2024
Thank you for choosing to stay with us while in Conway. It truly is rewarding to know our guests have enjoyed their stay. We look forward to welcoming you back again soon!

10/10 – Utmerket

Lonika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love this place will definitely stay again
Bodde her 1 natt i januar 2024
Svar fra Management den 13. apr. 2024
We appreciate your review and look forward to seeing you again!

4/10 – Dårlig

Holly

Reiste med familie
Likte: Renhold
We had a room on the second floor. We had what sounded like a herd of buffalo in the room above us. We waited until after 10:00 to call the front desk only to find out the phone in the room didn't work. We called from cell phone and they said they would take care of it. This went on until approx 1:00 AM and then started again approx 6:30 AM. We were very disappointed in the hotel allowing this behavior. We stay at Holiday Inns regularly, but this will be the last time.
Bodde her 2 netter i februar 2024
Svar fra Management den 13. apr. 2024
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 – Dårlig

Scarlett

Likte: Renhold
We had a sleepover next door and it was very loud even after calling the office. We were there for a volleyball tournament and had to get up at 5:30. Breakfast was still not ready at 6:45 even though it was supposed to be available at 6:30.
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
We certainly apologize for the issues you encountered during your stay with us. We hope you will give us another opportunity in the future to show you your unsatisfactory stay was an exception.

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and big room. Staff was very helpful!
Bodde her 1 natt i februar 2024
Svar fra Management den 13. apr. 2024
We are pleased you enjoyed your stay with us. We look forward to welcoming you back again soon!

4/10 – Dårlig

Tammie

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff were very friendly. We saw a bedbug in our room. Needless to say we left immediately afterwards.
Bodde her 2 netter i februar 2024

4/10 – Dårlig

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel is in a location that is perfect for the area. Dinning, shoping and movies
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jazmin ríos

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
La persona de recepción, no debería estar ahi es desesperada , ni tiene intera
Bodde her 1 natt i januar 2024
Svar fra Management den 13. apr. 2024
We would like to apologize for any issues you experienced during your stay with us. We would like the opportunity to serve you again in the future in an effort to show you your unsatisfactory stay was an exception.

10/10 – Utmerket

Katherine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

RICHARD

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

6/10 – Grei

Tanya

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

4/10 – Dårlig

Rosa

Bodde her 1 natt i november 2023

10/10 – Utmerket

Gary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Service and Wonderful Breakfast
Chakira at the front desk was particularly helpful in locating a room that had very little fragrance. Fragrance triggers asthma in a member of our family. The hot breakfast in the morning featured biscuits/gravy, egg/cheese omelet, vege omelet, bacon, turkey sausage, and pancakes.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Lonnie R

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Susan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
Great Staff and rooms were ready and clean. Breakfast was very good.
Bodde her 2 netter i september 2023

8/10 – Bra

Anthony

Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Barry

Bodde her 1 natt i august 2023

2/10 – Forferdelig

Yves

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
What a joke!
The worst check in! I arrived at 3.30pm, was told the room wasn’t ready yet and it would take just about 15 minutes! By 5pm I was so annoyed that I requested a room any room so it was given to me but not the room I requested when I made the reservation 5 weeks before my trip!
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Brittany

Bodde her 1 natt i september 2023

2/10 – Forferdelig

Laura

Bodde her 1 natt i september 2023

6/10 – Grei

DENNIS og STAR CITY

Forretningsreisende, Reiste med familie
From the outside it appears to be a new vibrant hotel, once inside your greeted with subpar remodeling and lackluster service. The rooms are decent, clean and cool, however nothing is built correct likely due too cheap labor. If your just staying one night and moving on, then it's not bad.
Bodde her 1 natt i september 2023

8/10 – Bra

Kyke

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

4/10 – Dårlig

Michael

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

4/10 – Dårlig

Kenneth

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Under construction and also got a screw in my tire from there. My tires weren’t a week old yet. The stored everything at every opening.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Danielle

Bodde her 1 natt i august 2023

10/10 – Utmerket

Beth

Bodde her 2 netter i august 2023

2/10 – Forferdelig

Anthony

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad
Bad
Bodde her 2 netter i august 2023

10/10 – Utmerket

Dylan

Bodde her 1 natt i august 2023

6/10 – Grei

Jesus

Reiste med familie
Likte: Romkomfort
Bodde her 2 netter i august 2023

10/10 – Utmerket

William

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Clean rooms and good area
Bodde her 1 natt i august 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

6/10 – Grei

Diane

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly staff very helpful. We didn’t know they were doing a remodel .rooms were half finished, dust and workers everywhere….🙃
Bodde her 1 natt i juli 2023

6/10 – Grei

Martina

Reiste med partner
Likte: Personale og service
Will nice once finished with the remodel
Bodde her 1 natt i juli 2023