Hoteller i Congerville

«Front desk Peggy horrible attitude. Check out time was not til 11am the house keeper came and knocked on door and came right in our room and when had our private sign on our door and she still came on in»

«Our room was absolutely disgusting stains on sheets and mattress and a dirty band aid let alone the floor not being vacuumed they refused to refund me which I’m still working on I have lots of pictures this is wrong and uncalled for we couldn’t stay there»

«Basic accommodation. If you are ok with not a lot of frills, this hotel fits the bill.»

«Property was very clean. Staff friendly and knowledgeable Didn’t have time to experience the amenities. »

«Dirty room and lots of things were missing or didn’t work»

«It was decent until I saw a mouse on my bedside table the next morning. Not gonna lie, really didn’t like that. I called the front desk and they offered to move me to another room but since I was checking out in five hours, I didn’t feel like it was necessary. There were ants around the syrup container lid in the breakfast area. But other than that, it was a nice stay. Plenty of restaurants and very convenient.»

«King suite - accessible room. Had a Murphy bed that was a queen size and not a normal king bed as stated and reserved. Room layout was really good and roomy with a nice mini-bar area. Bathroom has some maintenance issues. Shower had some mold on the caulking by the base. Walls had holes in it from trying to hang hand rail by toilet and the toilet is not an ADA high toilet. It was so low it was hard to sit and stand. The wallpaper is peeling off walls in breakfast and dining area.  ...

«Staff were great! We had a couple of minor problems but they were very quick to correct the issues! The Korean restaurant was very good too. »

«Great stay. Parking is challenging with COPD. Parking Garage is across the street.»

«I was double charged after paying through Expedia. Holiday Inn staff said they couldn’t see my payment through Expedia and they had to run my card. Turns out I paid for the room twice and no idea if I’ll get a refund or not. Time will tell»

«This Inn is cute and centrally located. The rooms are clean, the bedroom and bathroom are large. Traffic noise begins at 6:00am. The breakfast is sparse, cold cereal and fruit. There was not enough milk in the fridge for the cereal, the fruit was old and shriveled. It was nice to stay on the square, but we won’t return.»

«Staff was nice»

«Where to begin. We literally saw a mouse in our room. Called the front desk and the apologized and said they were booked. About 30 min later Called back and said they have a different room for us. That room was even worse. Mouse dropping at pee on the pull out mattresses. Looking further there were droppings on the foundation of the regular beds. So we had to go back to thr room with the mouse because they had nothing. Needless to say I didn't sleep at all. Unfortunately we couldn't go to ...

«Staff was great! No Hot tub anymore! Under new ownership so they are trying to bring it up to par! Needs some major cleaning and new curtains, bed skirts, sanding and paint on bathroom door jams! Outside needed mowing and trimming Breakfast was typical. Pool was open part of the time. Again, management is trying!»

«We had to switch rooms because the air conditioner stopped working. The next room did not have a microwave. The clerk brought one and had to sit it on our table. There was a huge amount of white powdery substance on the bathtub and door handle. The bed was hard as a rock.»

«While the property shows some wear and tear, everything worked (A/C, toilet, hot water), everything was clean and I cannot emphasize how terrific the staff was. Everyone smiled, wished us a good day, etc...They really made our stay enjoyable.»

«Not enough pool side seating. Hot tub out of order. Water on pool cloudy. Chilly on pool area. Bar closed due to ill bartender. I would think a manager could fill in. Ran out of towels at pool. »