Hoteller i Concepcion

«Clean spacious room, friendly and helpful staff.»

«Service very bad»

«The complimentary breakfast was nice. You have several options. The staff is friendly and everyone says good morning. I love that there is a gate with a security guard. The property is nice and green. Pools are cleaned daily. It has a real resort feel with "white glove" treatment. I will return again!!!»

«We had a lot of 2 large luggage and 4 carry ons when we arrived at the front, but there was no help until we stepped inside the building. The security and guest associate just looked at as and at least opened the glass doors. My mother is elderly also she struggles to walk on her own, so my priority was her safety. Everything else is great, perhaps a bit of critical thinking from the staff wouldve made this review a 5 star.»

«We stayed here because we had dinner with family at their restaurant. The design of the hotel and the room is great but the bathroom is very dirty and not well maintained. The mirrors and the fixtures are full of scums. And the shower tile grout is moldy. I don’t think ill ever stay there again. A dirty bathroom is a deal breaker.»

«Room could be cleaner. Kind staff. Good breakfast »

«We had a great stay in your hotel, Room was clean and food was amazing with alot of selection we will comeback again thanks»

«Don't let the photos fool you! As it looks all perfect...it's not. Bed is so hard that I felt like I was sleeping on the floor. Towels looks so overused that you don't want to use them anymore. Aircondition never gets cold. Not worth the money, not worthcalling the hotel a four star hotel.»

«Really nice and modern hotel. We had access to the club so the experience was perfect. Great breakfast as well and the spa is superb.»

«N/a»

«This is a very nice place to stay. The rooms are huge and the room service is great!»

«The hotel is good and a comfortable stay in friendly suroundings and the hospitality is good. Only one thing I would like to mention as not so positive is the breakfast. It's a rather sad story.»

«Good»

«Great for family stays and for sure I will be returning soon. However best to select the place in person so you know where you will be staying.»

«All power sockets are out of use. Bathroom light is also out of use. »

«Bad service, phone in room was not working, shower wasn't working and took long time to get internet password from them, it was advertising it have kitchenett, it doesn't have a dishes, ovrall, I recommend not staying in this hotel»