2/10 – Forferdelig
jim
Reiste med partner
19. jan. 2026
No one was working when we arrived around PM, after 15 minutes i called a few times, could hear the phone ring and no one was there. More than one person was waiting, one noticed our info out in plain site on the desk with room keys. I took the key up to that room thinking maybe this is a new way of checking in.
A door down the hall unlocked and a young couple came out, said they were the "managers' their english was next to impossible to understand. It had been roughly an hour now waiting to check in. We called Holiday Inn customer service and they said it is Expedia's fault no one was at their recpetion desk.
Expedia when contacted couldn't do anything.
We have stayed ion litereally more than a hundred hotels in our life and will never use Holiday "it's expedia's fault" not ours again
Worst experience ever.
jim
Bodde her 1 natt i januar 2026