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Anmeldelser av Comfort Suites Columbus

2.5 out of 5
Comfort Suites Columbus
5944 Scarborough Blvd, Columbus, OH

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 138 av totalt 503 anmeldelser." "
Rangering på 8 − Bra. 140 av totalt 503 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 503 anmeldelser." "
Rangering på 4 − Dårlig. 72 av totalt 503 anmeldelser." "
Rangering på 2 − Forferdelig. 55 av totalt 503 anmeldelser." "

7,2/10

Renhold

7,8/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel for a quick stay in Columbus. Reasonable price. Not far from most stuff.
Bodde her 3 netter i april 2024
Svar fra Hotel Manager den 20. apr. 2024
Dear David,Thank you for your stay at our hotel. We're pleased to hear that you found our hotel to be a nice option for your quick stay! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 – Utmerket

durie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent
Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our utmost priority, and we're thrilled that we could provide you with a memorable and enjoyable visit. We appreciate your kind words and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely,Hotel Manager

4/10 – Dårlig

Ryshalyn

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Took $200 from me in a suspicion that I smoked in the room. Building under construction. No pool or spa or gym as advertised.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 8. apr. 2024
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced regarding the misunderstanding regarding the smoking policy and the discrepancies in our amenities. We take all guest feedback seriously and will investigate the issues you've raised to ensure they are addressed promptly. Please rest assured that we will take appropriate action to rectify the situation and improve our services for future guests. Sincerely,Hotel Manager

6/10 – Grei

Lakeisha

Reiste med familie
Likte: Personale og service
They were going through renovations so I can't hold that against them. Staff was very friendly, breakfast wasn't good. The pool was cold.A lot of road construction too.
Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 3. apr. 2024
Dear Guest,Thank you for your understanding regarding our renovations and for your kind words about our friendly staff. We apologize for any inconvenience caused by the breakfast and the temperature of the pool. We appreciate your feedback and will use it to improve our services. We also regret any inconvenience caused by road construction in the area. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

6/10 – Grei

Ashlie

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The property is under maintenance so everything is either torn apart or broke.
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 25. mars 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by our ongoing maintenance work. Rest assured, we are working diligently to restore the property to its usual standard as soon as possible. If you have any specific concerns or need assistance during your stay, please don't hesitate to reach out to our team.Sincerely,Hotel Manager

8/10 – Bra

Robbie

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 20. mars 2024
Dear Robbie,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall.If there are any specific areas where you feel we can improve and earn that extra star next time, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better stay.Sincerely,Hotel Manager

2/10 – Forferdelig

Egon

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pull out bed rusty stained and no pillows or sheets in the room. Shampoo dispenser empty. Breakfast bar time was very short and limited supplies. Pool was unavailable most of the day. Not available next day until after 12 noon after check out..
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 17. mars 2024
Dear Guest,We apologize for the numerous issues you encountered during your stay. It's unacceptable that your room did not meet our standards of cleanliness and comfort, and we regret the inconvenience caused by the lack of amenities and the condition of the pull-out bed. Additionally, we apologize for the shortcomings in our breakfast offerings and the availability of our pool. Your feedback is crucial to us, and we will address these issues with our team to ensure a more satisfactory experience for all our guests. We appreciate your patience and hope to have the opportunity to make it up to you in the future.Sincerely,Hotel Manager

6/10 – Grei

Tammy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Hotel manager den 12. mars 2024
Dear Tammy,Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not up to your expectations. Please know that we take your comments seriously and will work diligently to address any areas needing improvement. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Jeffrey

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel manager den 12. mars 2024
Dear Jeffrey,Thank you for your perfect rating! We're delighted to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 – Utmerket

Vicky

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel manager den 11. mars 2024
Dear Vicky,Thank you for awarding us a perfect score! We're thrilled you had such a wonderful experience with us. We look forward to welcoming you back for another exceptional stay.Sincerely,Hotel Manager

8/10 – Bra

Heather

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
Property is under construction currently. The price reflected the location and property. However, the room was clean and the staff extremely pleasant
Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 10. mars 2024
Dear Heather,Thank you for your feedback. We're pleased to hear that you found our rooms clean and our staff pleasant during your stay. We apologize for any inconvenience caused by the ongoing construction. Your comments are appreciated, and we're working hard to improve our property. We hope to welcome you back for a more enjoyable experience once the renovations are complete.Sincerely, Hotel Manager

10/10 – Utmerket

Jorge

Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 29. mars 2024
Dear Jorge,Thank you for taking the time to leave us a perfect rating on Expedia! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 – Utmerket

Brett

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel manager den 6. mars 2024
Dear Brett,Thank you for awarding us with a perfect score! We're thrilled to know that you had an excellent experience during your stay. It's wonderful to hear that our efforts to provide top-notch service were appreciated. We look forward to hosting you again soon for another memorable stay.Sincerely,Hotel Manager

4/10 – Dårlig

Marek

Bodde her 1 natt i mars 2024
Svar fra Hotel Manager den 22. mars 2024
Dear Marek,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We appreciate your insights and will use them to improve our services. If there's anything specific you'd like to address, please feel free to reach out to us directly. We hope to have the opportunity to make it up to you in the future.Sincerely,Hotel Manager

10/10 – Utmerket

Brittany

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay! It was affordable and really nice. It was clean and quiet and I would stay again.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 27. feb. 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our accommodations affordable, clean, and quiet. Your satisfaction is our top priority, and we're thrilled to know that we exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Manager

10/10 – Utmerket

Iris

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love room and breakfast 😋
Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 21. feb. 2024
Dear Iris,Thank you for your positive feedback! We're delighted to hear that you loved your room and enjoyed our breakfast offerings. Providing comfortable accommodations and delicious meals is our priority, and we're thrilled that we met your expectations. We appreciate your feedback and look forward to welcoming you back!Sincerely, Hotel Manager

2/10 – Forferdelig

Mackenzie

Bodde her 1 natt i februar 2024
Svar fra Hotel Manager den 21. mars 2024
Dear Mackenzie,We are truly sorry to hear about your disappointing experience during your recent stay. Your feedback is important to us, and we apologize for any shortcomings you encountered. We take your concerns seriously and will address them promptly to improve our services for future guests. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 – Utmerket

Clark

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Hotel manager den 12. feb. 2024
Dear Clark,Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable stays for our guests is what we strive for. Your feedback is greatly appreciated, and we can't wait to welcome you back for another wonderful stay!Sincerely,Hotel Manager

8/10 – Bra

CHERYL

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was ok. Staff were pleasant. Beds weren't too bad. Had issues taking showers, either had way too hot water or no hot water. Pull out sofa was horrible, the mattress was horrible. Slept on the couch itself instead and wasn't able to even get a pillow for it. Breakfast was mediocre. There was mix up with my room which they did their best to accommodate us even though it still wasn't the room I reserved.
Bodde her 3 netter i februar 2024
Svar fra Hotel manager den 6. feb. 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the inconsistent hot water, uncomfortable pull-out sofa, and mediocre breakfast. We appreciate your understanding regarding the mix-up with your room and the efforts made by our staff to accommodate you. Your feedback is valuable, and we will address these concerns to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide a more satisfactory stay.Sincerely,Hotel Manager

10/10 – Utmerket

Jacob

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The 3rd floor was just renovated. Walls and wall treatments. The room was pretty spacious and in good shape. The pool is a little dated. Can tell it was an outdoor pool origionally before a building was put around it. Heated and a good temperature though.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 5. feb. 2024
Dear Guest,Thank you for sharing your experience. We're pleased to hear that the recently renovated 3rd floor provided a spacious and well-maintained room. Your feedback about the pool is valuable, and we appreciate your understanding of its historical origins. If there's anything specific you'd like us to address or if you have further comments, please let us know. We look forward to providing you with another positive stay in the future.Sincerely,Hotel Manager

8/10 – Bra

Rachael

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Decent hotel. Nice staff. However lots of homeless people walking around nearby.
Bodde her 1 natt i februar 2024
Svar fra Hotel manager den 3. feb. 2024
Dear Guest,Thank you for your feedback. We appreciate your kind words about our staff and your overall experience. We understand the concern about the presence of homeless individuals nearby. We take such matters seriously and are exploring ways to address this issue. Your safety and comfort are our priorities, and we'll work to enhance the overall environment. If you have any further details to share or if there's anything else we can do to improve your experience, please contact us directly.Sincerely,Hotel Manager

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is under renovation. We stayed in a beautifully remodeled room. When everything is finished it will be beautiful. The location is convenient, right off the highway, with shops and restaurants nearby.
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 18. jan. 2024
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed your stay in one of our beautifully remodeled rooms. We appreciate your understanding during our renovation process and are delighted that you see the potential for the property to be beautiful once it's completed. Your feedback is valuable to us, and we look forward to providing you with an even more enjoyable experience on your next visit.Sincerely, Hotel Manager

8/10 – Bra

Amber

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel manager den 16. jan. 2024
Dear Guest,Thank you for taking the time to share your rating on Hotels.com. We're glad to see you had a positive experience during your stay, earning an 8 out of 10. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Cristian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Hotel manager den 9. jan. 2024
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

2/10 – Forferdelig

Stephen

Bodde her 3 netter i desember 2023
Svar fra Hotel manager den 2. jan. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 – Utmerket

Caroline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 27. des. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 – Grei

Stephen

I got some bug bites that caused swelling on my arm.
Bodde her 1 natt i desember 2023
Svar fra Hotel Manager den 16. des. 2023
Dear Stephen,We are deeply sorry to hear about your discomfort and swelling from bug bites. Your well-being is our top priority, and we take this matter very seriously. We will investigate and address the issue promptly. We appreciate your feedback and hope to resolve this matter to your satisfaction. Once again, sorry for the inconvenience caused. Sincerely, Hotel Manager

10/10 – Utmerket

Karina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotel manager den 13. des. 2023
Dear Guest,We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, please let us know. We appreciate your support and hope to welcome you back for another excellent stay in the future. Sincerely, Hotel Manager

8/10 – Bra

Connie

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property was really nice! Staff was nice and friendly and our room was clean.. close to shopping and convenients. I highly recommended this location..
Bodde her 2 netter i desember 2023
Svar fra Hotel manager den 11. des. 2023
Dear Guest,Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed your stay, found the staff friendly, and appreciated the cleanliness of your room. It's great to know that our location met your needs. We appreciate your recommendation and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall the stay was adequate! We some issues with getting enough towels with 5 people staying. The people are friendly and the room was clean.
Bodde her 3 netter i november 2023
Svar fra Hotel Manager. den 1. des. 2023
Dear Guest,Thank you for your kind feedback. We appreciate your kind words about the friendliness of our staff and the cleanliness of the room. We apologize for any inconvenience you experienced regarding the towel availability. Your feedback is valuable, and we'll address this matter to ensure a more seamless experience for our guests in the future. We hope to welcome you back for an even more comfortable stay on your next visit.Sincerely, Hotel Manager

10/10 – Utmerket

Angelino

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Hotel Manager. den 1. des. 2023
Dear Angelino,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 – Utmerket

BERLISA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe and quiet place
Bodde her 1 natt i november 2023
Svar fra Hotel manager den 28. nov. 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 – Bra

Brandon

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra Hotel manager den 24. nov. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

2/10 – Forferdelig

Ricardo

Forretningsreisende, Reiste med en gruppe
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Booked 1 room for 2 nights. Stayed the first night, left the hotel around 11a.m. Came back around 11 p.m. tried to get into our room cards didn’t work, and someone was in the room. They had bagged all of our belongings up after we left and gave our room away.
Bodde her 2 netter i november 2023
Svar fra Hotel manager den 20. nov. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 – Bra

Ann Marie

Likte: Renhold og personale og service
Bodde her 2 netter i november 2023
Svar fra Hotel manager den 21. nov. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 – Grei

Rickilee

Bodde her 2 netter i november 2023
Svar fra Hotel manager den 14. nov. 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 – Utmerket

Julia Bryant

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service was outstanding. The amenities were very nice, the room was clean and inviting.
Bodde her 3 netter i november 2023
Svar fra Hotel manager den 13. nov. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 – Grei

Alexis

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Nowhere did it disclose a 200.00 deposit. We had no sheets or blanket for sofa bed.
Bodde her 1 natt i november 2023
Svar fra Hotel manager den 12. nov. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Hotel manager den 9. nov. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 – Utmerket

Ashley

Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 20. nov. 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4/10 – Dårlig

Kristopher

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pros: comfy king bed and clean sheets spacious Nice tv with good channels Cons: Bathroom smelled like sewage coming from the vent. Also the bathtub wouldn't drained so when i showered I was standing in old water . When first checking in they charged a $300 deposit which wasn’t mentioned on the website. Was told that it will be refunded in 2-3 days. To be determined on how long it will take to get it back. Located in a sketchy secluded area Overall experience I would say is a 2/10
Bodde her 1 natt i oktober 2023
Svar fra Hotel Manager den 30. okt. 2023
Dear Kristopher, At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager

6/10 – Grei

Amber

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Hotel manager den 26. okt. 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 – Utmerket

Rosemene

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Hotel manager den 25. okt. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel for what we needed
Just needed a place to stay the night; Didn’t spend too much time at the hotel besides for sleeping. It was a good hotel for what we were looking for and the bests were very comfortable as well.
Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 25. okt. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 – Grei

Jackie

Reiste med familie
Likte: Personale og service
The only thing I could say is that it is due for an update as it looks tired. But the service was great. They did post renovations starting soon
Bodde her 3 netter i oktober 2023
Svar fra Hotel manager den 23. okt. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 – Grei

Anthony

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Fine for a night
I usually love the Comfort Inn chain, but this is a very old property and it shows. I slept well for a one night stay. Staff was great. Breakfast was average for a hotel. But I wouldn’t stay here for a longer period.
Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 23. okt. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 – Grei

Vince

Reiste med familie og små barn
Likte: Personale og service
Close to the freeway
Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 21. okt. 2023
Dear Guest, Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 – Utmerket

Alexandra

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 17. okt. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 – Dårlig

Woodrow

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og fasiliteter
Breakfast was terrible Bed had soiled sheets I ordered a king bed got 2 doubles Called the hotel to tell them ee would be coming after midnight also text them letting them know the room was prepaid I was told that after 3 am they would not hold the room dont understand that
Bodde her 1 natt i oktober 2023
Svar fra Hotel manager den 14. okt. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 – Grei

Karri

Reiste med partner
Likte: Renhold
The hotel was clean and quiet. Breakfast was not great but fine if you don't want to eat out. Staff was very friendly, for the most part. I was taken aback by the fact in the 6 days we were there we never received room service. Had to ask repeatedly for towels, etc. Took out our own trash to a grossly overflowing dumpster. Asked repeatedly and never got replacement garbage bags. Was told we could not get sheets to change our own bedding. Not a bad place to stay if you are looking for inexpensive, but don't expect any service.
Bodde her 6 netter i september 2023
Svar fra Hotel manager den 11. okt. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager