Dear Shaunfhillip, We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and one improvement area, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Jobie Stewart, GM

Dear Jasmine, Thank you for your time in reviewing our hotel. I'm sorry for any confusion regarding your bill. We provide a detailed folio upon departure and are at your service for any additional explanations regarding your charges. Your feedback helps us improve our communications, so we hope to host you again. Sincerely, Jobie Stewart, GM

Dear Jonathon, Thank you for taking the time to share your kind review, and please visit us again. Best, Jobie Stewart, GM

Dear Anitia, Thank you for your patronage. We are so happy you enjoyed your stay, and I've noted your comments regarding the toilet paper. Please visit again soon. Best, Jobie Stewart, GM

Dear Justine, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Sincerely, Jobie Stewart, GM

Dear Desmond, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Jobie Stewart, GM

Dear Linda, Thank you for your kind review and recommendation! I'm thrilled to know your stay was pleasant, and we appreciate you choosing us. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Jobie Stewart, GM

Dear Ivan, What an excellent rating! I am thrilled to see that you had a great stay, and I hope that we will be your first choice for lodging in Columbia from here on out. Thank you for your business, and please come again. Best, Jobie Stewart, GM

Dear Vanessa, Thank you for staying with us. I'm very sorry that you experienced an issue with your TV. We appreciate your time in reviewing our hotel and hope to provide you with a flawless experience upon your return to the area. Sincerely, Jobie Stewart, GM

Dear Aquera, Welcome back! I am glad you had a great overall experience and thank you for sharing your review. We look forward to your next visit. Best, Jobie Stewart, GM

Dear Allyson, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Jobie Stewart, GM

Dear Carrie, Thank you for taking the time to write. I'm happy that our friendly service made for an enjoyable stay. A return visit is the best compliment! Best, Jobie Stewart, GM

Dear Paul, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Jobie Stewart, GM

Dear John Ross, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Jobie Stewart, GM

Dear taja, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for the barking dog. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Jobie Stewart, GM

Dear James, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Jobie Stewart, GM

Dear George Williams, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Jobie Stewart, GM

Dear Gwendolyn, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Jobie Stewart, GM

Dear Pamela, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best, Jobie Stewart, GM

Dear Shirley, Thank you for sharing your review and recommendation. We're pleased to hear that our clean and comfortable rooms made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Jobie Stewart, GM

Dear Anastasios,We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.Sincerely,Jobie StewartGeneral Manager

Dear Latoya, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Sincerely, Jobie Stewart, GM

Dear Tramel, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Jobie Stewart, GM

Dear john,I’m so glad you enjoyed our clean hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon.Best,Jobie StewartGeneral Manager

Dear Brian,We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.Best,Jobie StewartGeneral Manager

Dear TANISHA,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review, and we hope to see you again.Best,Jobie StewartGeneral Manager

Dear Ashley, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Jobie Stewart, GM

Dear June, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issue you experienced during your stay. I regret that we inconvenienced you with a room change. I appreciate you bringing this issue to our attention, and I apologize for the frustration it caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Jobie Stewart, GM

Dear Felecia, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Jobie Stewart, GM

Dear Daizjauhnae, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Jobie Stewart, GM

Dear Senenca, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Jobie Stewart, GM

Dear Sterling,It is wonderful to hear you had an enjoyable stay at our Aloft Hotel. Our professional staff and awesome accommodations are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon.Best,Jobie StewartGeneral Manager

Dear Elaine,Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review, and we hope to have the opportunity to provide a more pleasurable experience.Sincerely,Jobie StewartGeneral Manager

Dear Megan,My sincere apology for the inconsiderate guests who interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies.Sincerely,Jobie StewartGeneral Manager

Dear Stephanie,We appreciate your time in sharing a review. We are very sorry that you were inconvenienced. This was an extraordinary circumstance, so we hope to host you again. Thank you for staying with us.Sincerely,Jobie StewartGeneral Manager

Dear Dani,Thank you for being our guest and taking time out of your day to let us know of the comfort you experienced here. Every member of our team works together to ensure our guests have a pleasant stay, so I will pass along your kind review. Please find a reason to visit again soon.Best,Jobie StewartGeneral Manager

Dear Jalecia,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Jobie StewartGeneral Manager

Dear Megan, I'm very sorry that our pet fee was not communicated to you; please forgive us. We try to be as transparent as possible in this area and I regret we left you disappointed. We appreciate your feedback and thank you for staying with us. Sincerely, Jobie Stewart, GM

Dear Jack,It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you, and we eagerly look forward to your return visit.Best,Jobie StewartGeneral Manager

Dear Lea,It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon.Best,Jobie StewartGeneral Manager

Dear Anonymous,We apologize for any inconvenience caused by the smoke odor you detected during your stay. Please note that we are a smoke-free hotel, and we take this issue very seriously. We understand that we fell short of your expectations in several areas, and we appreciate your valuable feedback. We will use this information to improve our services and ensure that we provide a pleasant experience for all our guests. We hope to have the opportunity to better serve you on your next visit.Sincerely,Jobie StewartGeneral Manager

Dear Jennifer,I apologize that our service and accommodations did not meet your expectations. As our guest satisfaction is our top priority, I regret that we were unable to leave a positive impression on you. Your feedback is valuable to us as it helps us to identify areas that need improvement for future stays. Thank you for taking the time to share your review with us.Sincerely,Jobie StewartGeneral Manager

Dear Cyndi,Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us.Sincerely,Jobie StewartGeneral Manager

Dear Drew,What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging in Columbia from here on out. Thank you for your business, and please come again.Best,Jobie StewartGeneral Manager

Dear Raymon,I'm thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. I'm sorry for any litter. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It's wonderful to know you enjoyed our property overall. We appreciate your recommendation, but the highest form of praise would be your return!Best,Jobie StewartGeneral Manager

Dear Stacey,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Jobie StewartGeneral Manager

Dear Anonymous,We are delighted to hear that you had a comfortable stay with us. Your honest feedback is highly appreciated as it helps us to improve our hotel. We take pride in delivering exceptional service to our guests, and your comments will certainly guide us in our efforts to maintain the highest standards. Thank you for choosing our hotel, and for taking the time to share your experience. We are looking forward to welcoming you back.Best,Jobie StewartGeneral Manager

Dear Darnelle,We appreciate you taking the time to let us know you enjoyed our location and cleanliness. Thank you for choosing us, and we hope to see you again.Best,Jobie StewartGeneral Manager

Dear Leticia,We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.Sincerely,Jobie StewartGeneral Manager

Dear Robert,Thank you for awarding the ALoft Columbia Harbison a full rating. We're thrilled you had a delightful experience with us. Do visit us again soon!Best,Jobie StewartGeneral Manager