Terrasse/patio
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Anmeldelser av SpringHill Suites by Marriott Colorado Springs North/Air Force Academy

2.5 out of 5
SpringHill Suites by Marriott Colorado Springs North/Air Force Academy
1320 REPUBLIC DRIVE, Colorado Springs, CO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 325 av totalt 458 anmeldelser." "
Rangering på 8 − Bra. 69 av totalt 458 anmeldelser." "
Rangering på 6 − Grei. 30 av totalt 458 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 458 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 458 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Natasha og Winchester

Reiste med familie
Likte: Renhold
I asked about room service after my 1st night and the male staff said yes. Came back to the room that clean and towels not refreshed. Also, there weren't any sheets/blankets for the pullout in the closet. I had to go downstairs to retrieve. And on the 2nd night I asked for fresh towels. The female staff said there weren't any available and to check back at 11:30 the next morning.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Carolina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Maribel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and good customer service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Maribel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and the breakfast was very good.Awesome customer service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Genevieve

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jody

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place. Will be back.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Gailind

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing, but why are they charging $10 per day for parking? It an open space. There was no security on the property. Great place to stay but why charge for parking?
Bodde her 4 netter i mai 2024

8/10 – Bra

Moriah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lonnie

Bodde her 1 natt i april 2024

10/10 – Utmerket

Jorge

Alexis, at the front desk, was super helpful and attentive. Great staff. Will definitely book again
Bodde her 1 natt i april 2024

10/10 – Utmerket

Vince

Bodde her 1 natt i april 2024

10/10 – Utmerket

Virginia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy all the way around.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Anna Mae

We had a wonderful stay. Perfect location too. We loved it.
Bodde her 3 netter i mars 2024

6/10 – Grei

Alexzandra

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet. Good neighborhood. Not transparent or honest about parking fees which should be illegal.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Nathan

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fast service quiet reasonable in a short notice
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Amy

Bodde her 4 netter i mars 2024

8/10 – Bra

Javin

Bodde her 1 natt i mars 2024

8/10 – Bra

Colleen Kelly

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location was good, lots of food near by. We had to leave a day earlier than planned because my husband with brain cancer became ill. the staff was understanding even said we would not be charged for the second night, though we were charged we understand. The pool was small, but a good size for the kids. The rooms were nice and beds comfortable. Negatives were that the elevators did have an odd smell and the parking was $10 a day.but eve
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Joe

Great room.
Great room. Clean and up to date. Decided to book a second night. Beds are very comfortable.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Andra

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Modern hotel
Great hotel with modern decor throughout. Breakfast had good options. Friendly staff. The parking for $10 was silly as this hotel is not in a metropolis where people are searching for parking for other establishments. Cleaning staff missed someone else’s hairs but other than that, it was amazing!!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Nathan og Northglenn

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was very clean. The breakfast was a real breakfast not just cold cereal. So the accommodations were excellent. However the staff at the front desk were not professional (one smelled very strongly of weed almost couldn’t be in the lobby it was so strong) and others looked like they just got out of bed. We would absolutely stay here again but the staff were not on the same level as the accommodations
Bodde her 1 natt i februar 2024

10/10 – Utmerket

James

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were assisted by Alicia or a woman by a similar name when we made our reservation and checked in. She is a rock star! Great service, polite, kind, helpful and professional. She is a wonderful asset to this property and deserves to be recognized. Beyond that, we loved our room, the bed and the bathroom. Breakfast was fine. The only negative was that the barn door at the foot of the bed to the bathroom has opaque glass that FILLS the bed area with bright light if someone uses the bathroom when another is sleeping. Would stay here again for sure.
Bodde her 1 natt i februar 2024

8/10 – Bra

Jerry

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Barbara

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i februar 2024

10/10 – Utmerket

Raquel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Donald

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Dave

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Colo Spgs 1/23 stsu
Very nice hotel; enjoyed the room, hotel staff and nearby restaurant
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Victoria

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Corey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Ben

Bodde her 1 natt i desember 2023

6/10 – Grei

James og Lakehills

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was in a nice location. That’s a dining options and entertainment.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk workers were kind and helpful. They assisted me when I needed to set up a Lyft driver.
Bodde her 2 netter i november 2023

6/10 – Grei

Heidi

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Some, not all, of the front desk staff did not seem interested in their work or knowledgeable about some questions. I also did not understand why there was a $10/night parking fee in an area that has plenty of space on and off property.
Bodde her 1 natt i november 2023
Svar fra JL den 13. nov. 2023
Dear Heidi,Thank you for taking the time to share your feedback with us. I want to express my sincerest apologies that your stay did not meet your expectations. Please keep in mind that your comments have been taken seriously, and we will take the necessary steps to improve our services. We would be honored to have another chance to serve you.

2/10 – Forferdelig

robert

Forretningsreisende
Likte: Personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i november 2023
Svar fra JL den 13. nov. 2023
Hi Robert,I am sorry that your stay was anything less than perfect. Please feel free to contact me personally so I can make this right for you.

2/10 – Forferdelig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We travel frequently and this hotel by far has the worst customer service we've ever experienced anywhere in US. In airing to our and lazy staff who are not interested in doing anything other than gossiping with each other, they have hidden fees at every corner from charging parking fee per day per car including visitors. The breakfast while we didn't have high expectations with free buffet breakfast, this also was the most disgusting food we've ever been served at a hotel. Lights not working in room, blood stains on bedding, bodily fluids on couch and trundle bed and we had to hunt down towels, toilet paper and anything that should have been provided in room. Our experience was so bad that this is the last time we will ever stay at a Marriott hotel and we will be closing our travel account and card with this company. Our suggestions, stay anywhere else but here.
Bodde her 4 netter i oktober 2023
Svar fra JL den 13. nov. 2023
Hi Jennifer,Thank you for taking the time to share your feedback with us. I want to express my sincerest apologies that your stay did not meet your expectations. Please know that your comments have been taken seriously, and we will take the necessary steps to improve our services. We would be honored to have another chance to serve you in the future.

8/10 – Bra

Brian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra JL den 13. nov. 2023
Thank you for the review Brian!

2/10 – Forferdelig

Lisa Margaret

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property or area around the property wasn't the problem. The problem was the hotel and how our first room looked like someone had already occupied the room before we got there. There was used towel on one bed and other bed looked like someone had been lying in it. There was also an empty pizza box in the room. The second room had a refrigerator full of old moldy food in it literally 5-6 containers of old food. Not impressed and will not be using this hotel again on my regular visits to Colorado Springs.
Bodde her 2 netter i oktober 2023
Svar fra JL den 13. nov. 2023
Hi Lisa,Thank you for taking the time to share your feedback with us. I want to express my sincerest apologies that your stay did not meet your expectations. Please know that your comments have been taken seriously, and we will take the necessary steps to improve our services. We would be honored to have another chance to serve you in the future.

10/10 – Utmerket

Marvin

Bodde her 2 netter i oktober 2023
Svar fra JL den 24. okt. 2023
Thank you for the review Marvin! We look forward to your next visit!

8/10 – Bra

Brian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay w/ some room for improvement
Easy check in process. Staff was friendly and helpful. Room was clean, comfortable & was as advertised. Guest laundry was convenient. Being charged $10/day for parking when we didn’t have a car & Uber’d all week seems a bit greedy. Easy walk to many places to eat. Walls/doors not very sound proof so it can be a bit noisy. Keep in mind this hotel allows Dogs, the room next to us left their dog in their room alone for hours & all it did was bark the entire time. (Not the fault of the hotel or staff, but thought I’d mention incase you didn’t realize this). Overall good place to stay for the week.
Bodde her 7 netter i oktober 2023
Svar fra JL den 13. nov. 2023
Dear Brian,Thank you for taking the time to share your feedback with us. I want to express my sincerest apologies that your stay did not meet your expectations. Please know that your comments have been taken seriously, and we will take the necessary steps to improve our services. We would be honored to have another chance to serve you in the future.

10/10 – Utmerket

Jermaine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra JL den 24. okt. 2023
Thank you Jermaine for the review! We look forward to your next visit!

10/10 – Utmerket

Brad

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the layout of the room
Bodde her 1 natt i oktober 2023
Svar fra JL den 24. okt. 2023
Thank you Brad for the review! We look forward to your next visit!

10/10 – Utmerket

Kent

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice place. Good area and friendly staff. Room was clean and spacious.
Bodde her 1 natt i oktober 2023
Svar fra JL den 24. okt. 2023
Thank you for the review! We look forward to your next visit!

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra JL den 24. okt. 2023
Thank you Julie for the review! We look forward to your next visit.

6/10 – Grei

Martin

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra JL den 24. okt. 2023
I am sorry your stay was anything less than perfect. We welcome you back so we can provide an exceptional experience. Thank you for your feedback.

10/10 – Utmerket

Traci og Chula Vista

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a very comfortable room and within walking distance of my conference and food options. Didn't need a car.
Bodde her 2 netter i september 2023
Svar fra JL den 24. okt. 2023
Thank you for the review! We look forward to your next visit!

10/10 – Utmerket

Carson

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice staff and the room is very nice
Bodde her 1 natt i september 2023
Svar fra JL den 24. okt. 2023
Thank you for the review!

6/10 – Grei

Lisa

Bodde her 1 natt i september 2023
Svar fra JL den 24. okt. 2023
I am sorry your stay was anything less than perfect. We welcome you back so we can provide an exceptional experience. Thank you for your feedback.

2/10 – Forferdelig

James

Bodde her 3 netter i september 2023
Svar fra JL den 24. okt. 2023
I am sorry your stay was anything less than perfect. We welcome you back so we can provide an exceptional experience. Thank you for your feedback.

10/10 – Utmerket

Katelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay was nice. Not a great view but close to a lot of places. A little road noise. Pool is cold and dirty
Bodde her 1 natt i september 2023
Svar fra JL den 24. okt. 2023
Thank you for the review! Our pool is cleaned daily, and I am sorry your experience was anything less than perfect. We look forward to welcoming you back soon.