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Anmeldelser av Holiday Inn Express & Suites Colorado Springs First & Main, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Colorado Springs First & Main, an IHG Hotel
3431 Cinema Point, Colorado Springs, CO

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 485 av totalt 748 anmeldelser." "
Rangering på 8 − Bra. 158 av totalt 748 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 748 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 748 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 748 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kir og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel
Nice staff, clean rooms, good beds and the aircondition was very quiet.

10/10 – Utmerket

Jill

Bodde her 1 natt i april 2024
Svar fra GM den 14. mai 2024
Thank you for your review. We hope to see you again real soon!

8/10 – Bra

Pamela og Acworth

Bodde her 1 natt i april 2024
Svar fra GM den 24. apr. 2024
Thank you so much for your review. We hope to see you again real soon!

10/10 – Utmerket

Frankie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is perfect. Anything you could need or want is within walking distance. This is our go to when we are in the Springs.
Bodde her 1 natt i april 2024
Svar fra GM den 16. apr. 2024
Thank you for your review. We appreciate you choosing to stay with us

6/10 – Grei

Michael

Bodde her 1 natt i mars 2024
Svar fra GM den 1. apr. 2024
Thank you for taking the time to review us. Hope to see you again in the near future.

10/10 – Utmerket

Pamela

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean, friendly, comgortsble
Bodde her 2 netter i februar 2024
Svar fra Holiday Inn Express & Suites-First and Main den 14. feb. 2024
Thank you for you feedback!We look forward to your next stay!

6/10 – Grei

Ashley

Likte: Personale og service
Likte ikke: Renhold
Average
Service was great. Rooms were not super clean. The small shop at the front had a very small selection.
Bodde her 1 natt i januar 2024
Svar fra GM den 5. feb. 2024
Thank you for your review!

10/10 – Utmerket

Diana

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra GM den 5. feb. 2024
Thank you for your review! Hope to see you again real soon!

10/10 – Utmerket

Derasha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family stays here every time we visit Colorado Springs.
Bodde her 1 natt i desember 2023
Svar fra GM den 5. feb. 2024
Thank you so much for your review! Hope to see you again real soom!

10/10 – Utmerket

Frankie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra GM den 5. feb. 2024
Thank you for your review! Hope to see you again real soon!

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location is great for dining and shopping.
Bodde her 2 netter i desember 2023
Svar fra GM den 5. feb. 2024
Thank you for your review! Hope to see you again real soon!

8/10 – Bra

Jamey

Forretningsreisende
Likte: Fasiliteter
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Maria

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean
Bodde her 3 netter i november 2023
Svar fra Holiday Inn Express & Suites-First and Main den 28. nov. 2023
Thank you for your feedback.We look forward to your next stay with us.

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was undergoing upgrades. But managed not to create noise.
Bodde her 3 netter i november 2023
Svar fra GM den 27. nov. 2023
Thank you for your review. We hope you enjoyed your stay in Colorado.

10/10 – Utmerket

Jason

Bodde her 1 natt i november 2023
Svar fra GM den 5. feb. 2024
Thank you for your review! Hope to see you again real soon!

10/10 – Utmerket

tanisha

Bodde her 2 netter i november 2023
Svar fra GM den 5. feb. 2024
Thank your review. Hope to see you again real soon!

10/10 – Utmerket

Pamela

Bodde her 4 netter i oktober 2023
Svar fra GM den 7. nov. 2023
Thank you for your review. We appreciate you choosing to stay with us. We hope to see you again in the near future.

10/10 – Utmerket

Arturo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay!
Bodde her 4 netter i oktober 2023
Svar fra GM den 6. nov. 2023
Thank you so much for your review! We appreciate you choosing to stay with us. Hope you had a great trip.

10/10 – Utmerket

Frankie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This area is great to stay at. Anything you could want or need is within walking distance. It's our go to in the Springs.
Bodde her 1 natt i oktober 2023
Svar fra GM den 23. okt. 2023
Thank you so much for your review. We are appreciate you choosing to stay with us. Hope to see you again real soon!

8/10 – Bra

Michelle

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Some of the staff were very very friendly. A couple of the front desk staff members didn't even crack a smile for guests.
Bodde her 2 netter i oktober 2023
Svar fra Holiday Inn Express & Suites den 21. okt. 2023
Thank you for your feedback.We hope to see you again!

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had 3 rooms for 3 nights. Everything was very good. The beds were so comfortable. The only suggestion i have is to install tinted blinds in the breakfast area windows. The sun shining in was hard to find a table that it wouldnt shine in your eyes. But i will stay there every time i visit the Springs.
Bodde her 3 netter i oktober 2023
Svar fra GM den 13. okt. 2023
Thank you for your review. We appreciate you choosing to stay with us. Hope to see you again!

2/10 – Forferdelig

Richard

Reiste med en gruppe, Reiste med kjæledyr
Likte ikke: Overnattingsstedets bygg og tilstand
This facility is under reconstruction. Just fyi. Also, they charge $200 per pet! All of the other Holiday inn locations change 50-75. This is the only one to charge 200, which is MORE than the cost for two people! Absolutely ridiculous. If you have a pet, go stay anywhere else for cheaper. It took 15 minutes to check in with an online booking. The night manager didn’t know how to accept the Expedia online booking. We nearly left because it was taking so long. Never encountered such a difficult check in with an advance billing before.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 9. okt. 2023
Thank you for you feedback.We appreciate you staying with us.

4/10 – Dårlig

Joshua

Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Holiday Inn Express & Suites den 8. okt. 2023
Thank you for your feedback.We hope that you will stay with us again.

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience
Very friendly staff, including maintenance man. They were painting during our stay and painters were also very polite and did their best to not inconvenience the guests. The pet area was awesome! My dog loved going out to walk, smell and potty the area. This is the best dog are we have been to. The only thing I would change is adding a fence to allow off leash, but even without that, its awesome. This is the second time we have stayed this year and even though it is not close to the people I'm visiting, we will stay again. GREAT people!
Bodde her 4 netter i september 2023
Svar fra GM den 6. okt. 2023
Thank you for your review. We appreciate you telling us how your stay was. Hope you enjoyed your time in Colorado Springs. Hope to see you again.

6/10 – Grei

Robert

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Holiay Inn Express & Suites den 4. okt. 2023
Thank you for your feedback.We hope to see you again soon.

8/10 – Bra

Sabrena og Cheyenne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was very convenient and close to my daughter's apartment and the center that it's located in had several amenities. Would like to see the hotel install charging stations for EVs as there is just one in the whole center, and it is not a fast charger.
Bodde her 2 netter i september 2023
Svar fra Holiday Inn Express & Suites-First and Main den 4. okt. 2023
Thank you for your feedback.We hope to see you again soon.

4/10 – Dårlig

joanna

Reiste med en gruppe
Likte ikke: Renhold og personale og service
Bodde her 2 netter i september 2023
Svar fra Holiay Inn Express & Suites den 1. okt. 2023
Thank you for your feedback. It helps us to make your stay more accommodating when you return. We look forward to your next stay.

8/10 – Bra

Franklin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The elevator takes a long time to wait. A couple minutes
Bodde her 1 natt i september 2023
Svar fra Holiday Inn Express & Suites-First and Main den 25. sep. 2023
Thank you for your feedback.We look forward to your next stay.

10/10 – Utmerket

kenyon

Entire expwas great
Bodde her 3 netter i september 2023
Svar fra Holiday Inn Express & SuitesFirst and Main den 25. sep. 2023
Thank you for your feedback.We look forward to your next stay.

10/10 – Utmerket

Valerie

Bodde her 2 netter i september 2023
Svar fra Holiday In Express & Suites-First and Main den 24. sep. 2023
Thank you for your feedback! We truly appreciate it!We look forward to your next say!

10/10 – Utmerket

Julian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you’re ever visiting Colorado Springs for a few days then this is the perfect Hotel. It’s surrounded buy shopping, dining & a move theater, a lot of other options that I can’t remember. But the everything is literally in a 2-3min walk. Staff was cool, room was super clean, and it’s in a safe & quite location.
Bodde her 3 netter i september 2023
Svar fra GM den 18. sep. 2023
Thank you so much for your review. We appreciate you choosing to stay with us. We hope to see you again real soon!

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room, lobby and breakfast areas were clean. Friendly staff at check in/out. Liked that they had a night time quiet hours note at check in. Breakfast was adequate, plenty of hot and cold item choices. Only complaint was our accessible room had the wet room shower, and the holder for the hand held shower head beeded fixing. Will recommend this property, and would stay again!
Bodde her 2 netter i september 2023
Svar fra GM den 13. sep. 2023
Thank you for your review. We appreciate you choosing to stay with us. We hope to see you again real soon!

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra GM den 13. sep. 2023
Thank you for your review.

8/10 – Bra

Reuben

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good location. Lots of restaurants and shops within walking ditance
Bodde her 2 netter i september 2023
Svar fra Holiday Inn Express & Suites-First and Main den 12. sep. 2023
Thank you for your feedbackWe look forward to your next stay.

10/10 – Utmerket

Teresa

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bacay
We enjoyed the mountains, went on a hot air balloon ride. Lots of good shopping and excellent restaurants in this area. Staff very friendly. Breakfast could be improved on.
Bodde her 4 netter i september 2023
Svar fra Holiday Inn Express & Suites-First and Main den 11. sep. 2023
Thank you for your feedback!We look forward to your next stay!

10/10 – Utmerket

Mary og Minneapolis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was close to everything.
Bodde her 4 netter i august 2023
Svar fra GM den 4. sep. 2023
Thank you for your review. We are glad you enjoyed your stay. Hope to see you again real soon.

10/10 – Utmerket

Amber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra GM den 31. aug. 2023
Thank you for your review. We hope to see you again real soon!

10/10 – Utmerket

Rich

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Melissa was quite wonderful to me!
I wasn't the guest for this stay, but I was the one paying for it. Melissa, the asst mgr and her boss the gen mgr were very helpful to me with a touchy situation regarding the guest I paid for and I want to compliment their compassionate handling of my situation, and the care given to me sight unseen. The have my highest praise for a job very well done. Warm Regards, Rick Estabrook
Bodde her 2 netter i august 2023
Svar fra Holiday Inn Express & Suites-First and Main den 31. aug. 2023
Thank you for such a great review. We hope that things work out for you.

10/10 – Utmerket

Clarina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and friendly service.
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express & Suites-First and Main den 29. aug. 2023
Thank you for your feedback!We look forward to your next stay!

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked all the shopping options.
Bodde her 1 natt i august 2023
Svar fra Holiday Inn & Suites-First and Main den 29. aug. 2023
Thank you for your feedback!We look forward to your next stay!

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this place. One of the best hotels I've had in a long time and I stay in alot of hotels. Ill remember this place and come-back whenever I bring people back to explore Colorado
Bodde her 1 natt i august 2023
Svar fra Holiday Inn & Suites-First and Main den 29. aug. 2023
Thank you for your feedback!We are so happy to hear you enjoyed your stay!We look forward to your next stay!

10/10 – Utmerket

Kari Arnold

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was great! Always love staying at Holiday inn express
Bodde her 1 natt i august 2023
Svar fra GM den 22. aug. 2023
Thank you so much for your review. Hope to see you soon!

8/10 – Bra

Helen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for one night on trip out west. Nice rooms, good breakfast. Solid value.
Bodde her 1 natt i august 2023
Svar fra GM den 8. sep. 2023
Thank you for your review. We appreciate you choosing to stay with us.

6/10 – Grei

Cherie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property & room was excellent! Only negative experience was that hotel shows pet friendly on Expedia, but the charge was $100 for one night for my small dog. Must be the same for all breeds because they didn’t ask.
Bodde her 1 natt i august 2023
Svar fra GM den 21. aug. 2023
Thank you for your review. We appreciate you staying with us.

10/10 – Utmerket

Frankie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decided to make a change from our normal place and we were not disappointed. We will be definitely staying here again.
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express Suites-First and Main den 20. aug. 2023
Thank you for your feedback.We enjoy getting responses like yours. We look forward to your next stay!

8/10 – Bra

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express & Suites-First and Main den 20. aug. 2023
Thank you for your feedback.We look forward to our next.

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fun stay
Bodde her 1 natt i august 2023
Svar fra GM den 15. aug. 2023
Thank you so much for your review! We appreciate you choosing to stay with us. Hope to see you again soon!

8/10 – Bra

Mayra C

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were not very happy with the breakfast options. The eggs tasted like powder, the sausages looked good, but were not really good.
Bodde her 2 netter i august 2023
Svar fra GM den 14. aug. 2023
Thank you for your review. We appreciate your feedback so we can improve.

6/10 – Grei

Andrea

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Not a good time this year
Check in was good. We were able to check in early since The MudGirl run was canceled. My 4 daughters and my sweet friend were excited about that. The room smelled horrible, but thankfully I brought room spray. Breakfast experience was horrible. Sunday breakfast is from 7am - 10am. Went down at 9:15 and all that was there were runny eggs, some turkey bacon and gravy. We asked about the pancake maker and the lady wouldn't fill it with batter because she said there was a long process and it was already 9:30. I understand we could've came earlier, but there was still 45 mins left and when we arrived, we weren't the only ones standing around wondering where the food was. The lady from the front came over to help re-fill coffee and then lied saying the pancake machine was broken. I tried to stay positive and told my girls that we can just go get some food in a little bit so my younger daughter could swim for an hour or so. Went to go swim and guess what....Pool temporarily closed....I stayed here last year and had an amazing experience but this year, not so much.
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express & Suites-First and Main den 30. aug. 2023
Andrea,Thank you for your feedback. We are sad to hear of your experience during your stay. We strive to make experiences great ones. Our pool is always temporarily closed for a very short time in the mornings because our maintenance department is making sure all chemical levels are perfect for our guests during their swim, as well, they make sure the pool are is clean and looking nice for our guests.We hope that you will stay with us again for a better experience.

8/10 – Bra

Mildred

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient property - the first floor rooms are distracting with the parking. The beds are pretty hard and uncomfortable
Bodde her 1 natt i august 2023
Svar fra Holiday Inn Express & Suites-First and Main den 7. aug. 2023
Thank you for your feedback. This helps us correct what needs to be corrected.We look forward to your next stay!