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Anmeldelser av Trillium Boutique City Hotel

5 out of 5
Trillium Boutique City Hotel
Torrington Avenue, 210, Colombo, Western Province

Anmeldelser

6,6
Rangering på 10 − Utmerket. 3 av totalt 13 anmeldelser." "
Rangering på 8 − Bra. 3 av totalt 13 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 13 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 13 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 13 anmeldelser." "

7,2/10

Renhold

7,0/10

Personale og service

6,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Suzadur

Location is good👍
Bodde her 1 natt i januar 2024

6/10 – Grei

Kay Choong

Forretningsreisende
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Yariv

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad service
I had reservation confirmed and when I arrived to hotel they said it’s fully booked and canceled my reservation
Bodde her 1 natt i desember 2023

6/10 – Grei

Aharon

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Could be great, Maintenance very bad
The hotel and its team are very good. The maintenance is very bad. I have had to replace 3 times Room till I am tiered but it is the best room I have found in the hotel. 1. First room as I took a shower the waste water tube was blocked and the tech. man has fixed it. 2. The door to the wc could not be closed therefore I have had to replace another room. 3. The water pressor is very low and let the feeling someone is piecing on you. 4. Confusion on the lift Bottom Nr. 1leads to rooms Nr. 200 and up. and so on with tho other bottoms.
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Lena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff was amazing! Everyone was
Bodde her 4 netter i februar 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had nice stay at Trillium Hotel for my business trip. The room spacious enough & comfortable bed. I was stay at room no 201, which face the front side of the hotel. The staff are friendly and helpful. Their american breakfast also good, just some flies disturbing during my breakfast time.
Bodde her 3 netter i november 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property’s finishing is very unique. it seems very clean and comfortable. Staffs are very helpful. But I disappointed about the aria where the property placed.
Bodde her 2 netter i oktober 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Property shouldn’t be in that area road conditions was so poor.
Bodde her 3 netter i juni 2019

10/10 – Utmerket

Pierre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019
Svar fra Rachitha Ratnayake - CEO den 17. juni 2019
Dear Mr. Pierre, Thank you for choosing to stay with us! We're glad you had an enjoyable experience at Trillium and we are looking forward to seeing you again soon. Best Regards,

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I started keeping a list of all the problems with this hotel, but I stopped after the list surpassed 10 items---some items are too disgusting to list here. It's a new hotel, yes, but it also seems as though it's a hotel that was dreamt up by someone who knows nothing about hotels. The staff tried to help, but I think this place is a lost cause if the current management is kept in place.
Bodde her 2 netter i februar 2019
Svar fra Rachitha Ratnayake - CEO den 6. mars 2019
Dear Guest, Firstly, thank you for choosing to stay with us. I'm sorry to hear that you had such an unpleasant experience while staying with us. This is surprising as our score on booking.com is 9.3 and we have never received such bad comments over the last 6 months we have been open. I would like to invite you to come back to our property so we could prove to you that our services are of 5 star standards. Looking forward to having you stay with us again. Warm Regards,

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Location was awful It was not a five star hotel as the website said No bar menu/ they just charged us a rather high price for two drinks No Sri lankanfood The room was noisy because of the location The hotel was across a recycling centre
Bodde her 2 netter i januar 2019
Svar fra Rachitha Ratnayake - CEO den 6. mars 2019
Dear Guest, Let me start by saying thank you for choosing to stay with us at Trillium. We are both concerned and surprised that you had a bad experience while staying with us as our booking.com score is a very high 9.3. The pricing of the drinks are actually on par with other hotels in the same area and our restaurants do serve Sri Lankan food but does not take up a large portion of our menu as we mostly focus on international cuisine, from Wagyu Steaks, Peri Peri Chicken to Nasi Goreng. As far as noise is concerned, this is the first time we've received such a comment as our Hotel is situated in the most affluent areas of Colombo, Colombo 7 and noise is controlled. However, with that being said, I would like to invite you to revisit our Hotel so that we can prove to you that we uphold our 5 star standards. Warm Regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very satisfactory. Hospitality is the best so to speak. Friendly staff and a very good stay. Food exceptionally good.
Bodde her 2 netter i desember 2018
Svar fra Rachitha Ratnayake den 27. des. 2018
Dear Mr. Ahsan Haleem, We thank you for choosing to stay with us during your travel to Colombo, it was an absolute pleasure having you! I will pass on the message to my Chefs and Restaurant team as they will be equally pleased to hear your good comments about our service and food. Hope to see you again soon! Warm Regards, Rachitha Ratnayake CEO - Trillium Hotel Colombo