Hoteller i Collinsville

«People were nice.»

«Staff was great breakfast was great»

«We booked through Expedia for a last minute trip. Upon getting to the hotel, we were unable to access our room due to the door key pad dying. The personal onsite has to use the master physical key to open the door. He informed us if we left the room we would get locked out and would need to ask for assistance again. Once we finally got in, we noticed there was mold on the curtains hanging over the window unit. I made comment with the associate in the room. After he left, we inspected further and ...

«The staff was great, but the smell on the floor where we stayed was very disturbing. It may have been coming from the carpet, but the odor was noticeable throughout our stay and negatively affected the overall experience.»

«Hot tub was broken, I had to use»

«I stayed at this hotel for 3 nights in May. The hotel is new, very clean, and well maintained. The staff were outstanding, friendly, and professional. I had a great stay and would definitely recommend this hotel to other travelers.»

«We didn’t like anything. The breakfast was awful. There are birds living in the lobby and breakfast area. So there was bird poop on the dining room seats where we were trying to eat our breakfast. The room smelled like mildew and mold. We only stayed one of the nights and then we found a different hotel.»

«My stay at this Holiday Inn did not meet the standards I usually expect from an IHG property. The hotel felt cheaply managed and lacked the comfort and convenience I’ve experienced at other Holiday Inn locations. The hot water in my room did not work unless I went to the front desk and asked them to address it. There was also no coffee maker in the room, and I had to request one from the front desk, where it was handed to me in a plastic bag. Cleanliness was another major issue. The bathroom ...

«Breakfast was okay but the counter tops were dirty. The floor through out the hotel was dirty.»

«Room was very clean»

«Enjoyed our stay. Thanks!»

«The room that I stayed in room # 116 had damage on the door, the door had a gap running from top to bottom and was not snug tight. and the hotel sits to close to the freeway so you can hear the traffic which made it hard for me to fall asleep.»

«A beautiful place to relax friendly staff very attentive to your personal needs ❤️»

«Great stay! Bummer the spa didn't work thiough.»

«Bed bugs smelly and dirty»

«Está tranquilo»

«Great staff»

«Sheets were not change. The place was dirty and it smelled really bad.»

«Clean and comfortable for the price!»