Hoteller i Collinsville

«The room was fine although the bed was not made up correctly. Breakfast was a bust! The only items available were 3 types of cereal and a waffle maker. No breads, no muffins, no bagels and no cream cheese. We have stayed at this hotel in the past and all I can say is that the overall quality of the stay has declined.»

«When I first entered the room, it smelled like smoke. I called the front desk to let them know and was asked if I’d like a different room. I declined a different room and went to take a shower. The body wash and shampoo bottles were empty. I called the front desk and they had someone send up some. The bed was very comfortable which was the greatest thing. The next morning, we went down for breakfast. There was a variety of muffins, yogurt, breads, and cereal. The hot foods consisted of eggs, ...

«The room looked as if it was not cleaned from the person before me. Holes in the bedding, and a safety violation by not having operational smoke detectors. »

«It is always a dependable place to stay that is clean with welcoming staff.»

«Very nice entryway and property. Easy check in and always friendly service »

«Physical staff not available. You have to speak with them over a computer and the Internet lags so it's an aggravating process. I spoke to 3 different staff members just to get checked in and then again to get room keys fixed because after 1 night our room keys didn't work anymore. Also, bare minimum amenities left in room for guest so if you find yourself staying here make sure you bring your own everything. Towels too because good look getting anyone to bring extras. »

«Super friendly and very clean. Super comfortable for any kind of events. »

«We got snowed in so we had to stay an extra day. The staff bent over backwards to accommodate us. Great job »

«Clean room and nice staff»

«enjoy the day. everything was perfect!»

«Will return !!»

«Very nice breakfast every day!, Lots of variety Polite and helpful front desk personnel»

«Office and room smelled of weed. Shower and sink fixtures loose..moving around. When the light was on in the bathroom the fan made an extremely loud noise. Could barely turn around in there. Three of us but only 2 towels. Some of the pictures online were false advertising. The person upstairs paced the floor most of the night . No sleep. Not recommended for any stay. »

«Clean rooms with comfortable beds and linens. Loved the cinnamon roll waffles as a breakfast option. »

«Everything we expect from Red Roof Inn. Nicely decorated clean room with comfortable beds. Well Lit, safe parking lot. Kind and helpful staff.»

«Great stay!»

«This was the worst experience we have ever had. The cabins are absolutely toxic. They reek of fumes and formaldehyde! We could not breathe, had to open windows to try to get fresh air and left our stay early due to headaches and extremely hard beds. When we called to let them know that we were having to leave because the room was toxic, we were told “Yeah, some people have had to deal with that”. Are you kidding me??? Not only are the rooms toxic but they are FULLY aware of it and don’t care. ...