Hoteller i Cocolalla

«There were 2 big issues with our stay. One of which was the smell of the room. They use some kind of mint cleaner but it just masked the musty smell. It was a dog room but in all of our other stays with our dogs we haven’t experienced that. The room wasn’t technically dirty but the smell and condition of the room like the bathroom doorknob about to fall off made the cleanliness highly questionable. Second was the issue with our check in. We are on a cross country move and driving long hours ...

«Very nice place. Decor was tasteful. Room was clean and large. Staff was helpful and check-in was fast. The only negative was the HVAC unit fan was loud and the whole unit rattled while the compressor was on. Other than that, it was a great place to stay.»

«Hotel was clean and comfortable. Nice lobby and breakfast was excellent. Room was quite and clean.»

«I travel a lot for work and usually stay at the larger hotel chains because they’re familiar. This trip I decided to try the Ruby Hotel outside of Sandpoint, and I’m glad I did. From the outside it doesn’t look like much, but the moment I walked into the lobby I felt welcome. The staff was incredibly friendly, check-in was easy, and the whole place had a cozy mountain-town feel. My room was small, but in the best way possible. It felt comfortable, quiet, and relaxing after a long day on the ...

«Loved the spacious room and parking right in front. Good mattresses to sleep on, would definitely stay again.»

«Unsafe and Unacceptable Conditions. During our stay, the air conditioning was not working throughout the property, including our room. I spoke with staff on several occasions regarding this issue and was told that the owner was aware of the problem but had decided not to repair it because of the cost. This created extremely uncomfortable conditions, especially while traveling with a child in mid summer. Additionally, during breakfast my son ate a Go-Gurt that was spoiled. The product was sour ...

«Beautiful new hotel. Beautiful lobby and rooms. Would happily stay here again.»

«Great cozy spot tucked away. Clean.»

«I like the new furnishings. Very nice.»

«Love this place. Excellent managers.»

«We never saw or talked to anyone at the property from the time we checked-in until we checked out. They leave a sign with your name on it and instructions on what to do. A lot of stairs and hallways made hauling large luggage awkward. They ask you to take your shoes off on entry. Carrying shoes and hauling luggage was even more awkward. It is easy to slip on the stairs in stocking feet. If you don’t give 48 hours notice you cannot have breakfast. For a boutique hotel they could over some sort ...

«Very helpful staff, clean comfortable room. Except, at 2 am people in room above took shower and the noise was atrocious!! Could not hear anything in side walls but ceiling was not soundproof and plumbing was very loud. Other than that, stay was great!»

«We stayed only for one night, it was a clean and comfortable place with a great view of the lake.»