Hoteller i Coal Valley

«Nice place to stay»

«Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. »

«Check-in was horrible. Staff was incompetent. Numerous mistakes made. Staff lied. Check-in took almost 2 hours. I’m 74 years old and this is by far the worst hotel check in I’ve ever experienced »

«Just surprised how nice it was!»

«We wouldn’t even take a shower there due to how nasty the bathroom tub was. Which for me was hard for a Two night stay. We checked the beds as we always do and no bugs was there or no bed bug spots or no roaches came which was a plus but they need to use bleach or something to get those bathrooms cleaned better. Staff was really nice, restaurant next door is a hard no but it was the only thing around. Hotel just needs to be updated and deeply cleaned »

«Staff was polite room was very clean my daughter and i had a great stay»

«The entire building was very clean. The staff was friendly and there were many choices for breakfast . The only negative was our squeaky bathroom door, which is an easy fix »

«Clean room and friendly staff. Great location »

«No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.»

«Great room and work out facilities »

«The whole place is rundown. Mold in the wall next to the ice machine. Ceilings and tiles falling off in the rooms. Bedding not cleaned. My smallest kid had diarrhea and vomited from the pool water. »

«We travelled with our dog. 1st room, TV did not work. 2nd room smelled like old stale smoke. Very intense. I went to the front desk to make sure, that we wouldn't be charged for smoking. There was a policy clearly posted about a smoke free hotel.»

«There was no access to the pool or hot tub. Breakfast sucked. I will never stay there again»

«Everything was 5 stars, staff, beds, cleanliness, 24 hour Folger select coffee in lobby. Easy to sign into streaming apps and automatically logs out at checkout . Price at $100 very reasonable. The only thing to remember is that there is no type of Keurig coffee maker in room. I guess that’s the Spark of Hilton, in and out fast. So docked half star for that, as had to leave the room and couldn’t use our coffee that we brought. There is a fridge and microwave though, so a solid 4.5 stars. »

«Kom sent på natten. Mye flekker på sengkler, fant ganske mye hår under lakenet! Ikke så rent på teppet. Men var så trøtte så tok hårdotten vekk å lukket øyene. God frokost. Verten i lobbyen ved innsjekk var behagelig å hjelpsom. Trodde denne hotellkjeden var av bedre kvalitet, men kan bare være et engangstilfelle.»

«Great experience. Shower did have some soap scum in grout and on shelves in the shower. »

«Great place!»