Hoteller i Coal City

«Wasn’t anything like I thought. We rebooked and the house keeper walked in on us and was rude she told us it was time to go and we stated we rebooked our room. She was extremely rude and unprofessional »

«Roaches in the room upon arrival, housekeeping didn't service the room during my stay (4 days) ran out of toiletries and paper had to go buy some, had to re-use bath towels, bedding wasn't changed during my stay. Continental breakfast was a joke 2 choices of cereal, bananas, bagels or toast, only had apple juice because machine was broken. However the bed was comfortable, hot shower, pretty much a one night only hotel. Probably find somewhere else to stay next time I come to town.»

«The motel has definitely seen better days, but the room was ok. Especially for this price, it is ok for a Road Trip stop over night.»

«this was a great place to stay at »

«this was pretty much exactly what you would expect. The only reason I can’t give the staff five stars is because the host was so clearly incredibly sick. I felt bad for her having to be there, but I also felt the need to stay as far away as possible and sanitize the key card she touched»

«Nice room and area! »

«This place is awful, we left same night. Busted windows, rooms dirty, marijuana smell all around the building. We was told one room, wasn’t even the right room. Will never book here again. »

«Room didn’t like it had been cleaned between guests just “new bedding” thrown on. Blankets and sheets were full of cigarette holes. Towels were dirty, floor had stuff all over it like it hadn’t been swept in a very long time. Bathroom floor had spots all over it like someone had spilt something and it hadn’t been cleaned up. The A/C worked great, kept the room icy cold. No one messed with our vehicle, and the lady at the front was half helpful we had trouble getting our key to work and she just ...

«Needs a good maintenance staff. I’ll stay here again. »

«Definitely time to renovate this property»

«Greie rom»

«Ruby was amazing! So kind and helpful!»

«Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors »