Hoteller i Coal City

«The staff went above and beyond to accommodate us! We will definitely stay there again 😊»

«Everyone was super nice and helpful. Your end»

«The room was clean. The staff was very cheerful and helpful.»

«Everything was fine!»

«The gentleman who waited on us to check in & out wasn’t friendly. He was difficult to hear because he spoke softly. He did not offer a receipt at check out. The Window blind in room was broken. When retracting, it appeared to be broken on the left side. There was no wall thermostat in the room - only holes where it should have been. A channel guide would be helpful for the tv.»

«There was no hot water and when I called up front , I was told I would get a call back. The call back never came and I called again and they acted as if they knew the whole time. I was not offered any solution or refund of portion of money. The breakfast was good though, and the cook actually was horrified when he heard the front desk employee screaming at me. When I checked out, I told the guy at the front desk about the hot water and he actually acted like he wanted to assault me it was ...

«Bathroom was not clean. Had to call the front desk to send it to be cleaned. Dirty towels left from what I am assuming is the previous guest in the room. »

«Excellent stay here, very clean, pretty good breakfast. Joseph and Karl were fantastic giving us ideas where to visit and were super friendly. 12pm check out was a huge plus, great location near town and restaurants, not too far from lots to do.»

«The property is old and crusty. The online pictures look nothing like the property in person.»

«Nice little older style hotel that has been renewed. Room was clean and comfortable. Only complaint was it was noisy beside the old main road with traffic but that eventually settled. Definitely would recommend. Budget friendly»

«2nd year in a row staying here on the way through. Always comfortable and easy to check in. Great staff.»

«Good place to stop for the night.»

«Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing.»

«Perfect for our overnight while traveling. Clean, pleasant, good location.»

«We arrived at 4pm and they gave away our room to someone else in error because they didn't bother to check the name. So we had to settle for a smaller room that was not as clean as expected for a newer hotel. Very disappointed. The best part of tge stay was their pancake machine ar breakfast. Even though I travel through the area often, I won't be going back. Definitely not up to Hilton hotel group standards.»

«Good place to stay but our door to the bathroom stuck. It was tuff to open and shut it»

«Nice place to stay while passing thru. Work out room and breakfast were nicelyl done!»

«The hotel is older, so furniture needs to be upgraded, especially chairs and sofa beds. The first room was so bad we moved the next day to a much better room. The hotel was very clean even with its age. The staff was super friendly and Karen at the front desk went above and beyond to make sure our stay was pleasant. Breakfast was okay but the warming solution used didn’t keep the food hot enough. We would stay there again.»

«Beds left a lot to be desired. Pretty saggy.»