Hoteller i Cleves

«Our stay was short but we enjoyed the night. It was clean and quiet. The staff was very nice and helpful. The breakfast was good. Great place to stay!»

«The sports bar in casino was great. Got a smoking room. Inexperienced check in lady blamed" third party " for giving us a smoking room and ranted a bit. Really, we would have preferred non but offer to spray it at least. Dont treat like I'm a problem for trying your property or asking politely if any non are available. Btw... 3rd, party ( Expedia ) did not have room marked as smoking when it was selected, nor does it even mention there are smoking rooms. We didn't know that was a ...

«Found a bed bug at the end of our stay!»

«Staff was very friendly and helpful throughout our stay, which we appreciated. However, the room cleanliness could use improvement. There was visible mold buildup around the shower door/corner area, which made the bathroom feel less clean than expected. Hoping they can address the maintenance issues because the service itself was great.»

«Very nice place»

«My overall experience was very positive. The accommodations were clean, well-kept, and in excellent condition. The staff provided exceptional customer service and were consistently friendly and professional. Although parking availability was somewhat limited, it remained manageable. The amenities were satisfactory, and the pool area was well-maintained. I would consider staying here again.»

«Room was clean bed was comfortable. Breakfast was good. The pool area was nice. Exercise room was spacious with good equipment. There were no wipes for the equipment that would be helpful for the future»

«The staff was extremely friendly. The room was clean. Bed was satisfactory. River view was nice. Wonderful walking path adjacent to river for walkers! We would stay again.»

«Location to airport»

«Great location. Clean property. Staff always friendly and bar is great!»

«Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel. »

«Rooms were adequately clean, beds comfy and large. Plenty of room for a single person to get around. Staff cares about everyone including pets.»

«Fire alarm went off at 11pm, staff had no control of this but it was an eventful night, keeping our 4 month old up the remainder of the night, also we had gotten bed bugs from the location, woke up with little red dots all over us. Waiting for a call back from the manager in the morning.»

«I was very pleased with all.»

«Can get better parking lot»

«Room wasn’t the cleanest. I found a fork and some lip gloss that wasn’t ours by one of the tables. The bathroom door had wood chipping off of it. The pool was COLD! Cold enough that we were all shivering in it. But the breakfast was fantastic and the staff was super friendly. The parking was very convenient.»

«It was really nice, clean and the staff was excellent!»