Hoteller i Cleveland

«The room was clean and staff polite. »

«Room was great but there was a hair in the mixing bowls. Staff was so nice and helpful. Loved the kitchenette and all of the supplies to cook. »

«We had booked a suite, when we checked in found out that the elevator was not working. Being handicapped I could not climb the stairs. The first floor only had regular rooms so we took one. I could not get a price adjustment going from a suite to a reg room because I booked through Expedia. We just ate the cost difference. I think we should have been notified that the elevator was out of service. Other than that the room was good.»

«We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay»

«Climate control was a challenge »

«Unfortunately, I wasn’t able to check into my stay as I reached out earlier in the week through Expedia and the property and had no response in regards with having to cancel my stay The response through Expedia was the property never got back to them Unfortunately, we suffered to death in the family and I needed to cancel my reservation I was not able to get my funds back. I was not able to speak with anybody. So I paid for an empty room I’m sure the property is beautiful as it was referred to ...

«Good price for a place to sleep»

« Rand new room. Room was clean. Front desk attendant very nice.»

«Very clean and the beds were so comfortable »

«Blood on all bedding! Leaking sink! Filthy facility! Refused to give refund. I contacted Expedia nothing resolved! Entire nightmare I lost money money but kept my health »

«Very clean room very nice staff!»

«The hotel was very clean but we were woken up at about 8 am but the housekeepers yelling back and forth and laughing. We had had a late night and it was a bit irritating. The only showerhead that worked was the one in the middle and it got water all over the bathroom and I did a split getting out. I would not recommend a room that has a walk-in shower here. We were comped breakfast but it was quite terrible. I did not get what I asked for because the cashier did not speak great English. ...

«We have stayed here before and had no real issue with anything but this time our room temperature was impossible to control. It was either hot or cold. Additionally, a bathroom shelf was off the wall and it had not been repaired or replaced. One of the elevators has a down button that will not work - that was true last year as well. This is a clean and comfortable place to stay but it appears no one is focused on needed maintenance.»