Hoteller i Cleveland

« Rand new room. Room was clean. Front desk attendant very nice.»

«Warm items at breakfast were served cold. Room furnishings were worn Original key dud not work »

«Friendly staff. Quiet. Clean room.»

«Very nice roo»

«Very clean room very nice staff!»

«We had booked a suite, when we checked in found out that the elevator was not working. Being handicapped I could not climb the stairs. The first floor only had regular rooms so we took one. I could not get a price adjustment going from a suite to a reg room because I booked through Expedia. We just ate the cost difference. I think we should have been notified that the elevator was out of service. Other than that the room was good.»

«We have stayed here before and had no real issue with anything but this time our room temperature was impossible to control. It was either hot or cold. Additionally, a bathroom shelf was off the wall and it had not been repaired or replaced. One of the elevators has a down button that will not work - that was true last year as well. This is a clean and comfortable place to stay but it appears no one is focused on needed maintenance.»

«Very clean and the beds were so comfortable »

«We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay»

«clean room»

«The room was clean and staff polite. »

«Room was great but there was a hair in the mixing bowls. Staff was so nice and helpful. Loved the kitchenette and all of the supplies to cook. »

«Kitchen area was very dated and minimal utensils and plates»

«sorry to say the room was dirty. sheets had hairs and had not been replaced. bathroom paper on floor. furniture dusty. cockroaches. We were so tired from traveling 12 hours and so late at night that we just put our coats on top of the sheets to sleep til we could try to get a refund in the morning. unfortunately no refund from the hotel or expedia. »