Hoteller i Cleveland

«Room was great but there was a hair in the mixing bowls. Staff was so nice and helpful. Loved the kitchenette and all of the supplies to cook. »

«Room was clean and comfortable. Could have used 2 people at the front desk on a Friday evening. There was a line of 5 people waiting to check in while the clerk was assisting a customer on the phone. »

«Room was great. Staff was more than helpful and breakfast was top notch. We would stay again! »

«Climate control was a challenge »

«We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay»

« Rand new room. Room was clean. Front desk attendant very nice.»

«Good price for a place to sleep»

«Unfortunately, I wasn’t able to check into my stay as I reached out earlier in the week through Expedia and the property and had no response in regards with having to cancel my stay The response through Expedia was the property never got back to them Unfortunately, we suffered to death in the family and I needed to cancel my reservation I was not able to get my funds back. I was not able to speak with anybody. So I paid for an empty room I’m sure the property is beautiful as it was referred to ...

«Felt safe»

«Very clean and the beds were so comfortable »

«Blood on all bedding! Leaking sink! Filthy facility! Refused to give refund. I contacted Expedia nothing resolved! Entire nightmare I lost money money but kept my health »

«We have stayed here before and had no real issue with anything but this time our room temperature was impossible to control. It was either hot or cold. Additionally, a bathroom shelf was off the wall and it had not been repaired or replaced. One of the elevators has a down button that will not work - that was true last year as well. This is a clean and comfortable place to stay but it appears no one is focused on needed maintenance.»

«Kitchen area was very dated and minimal utensils and plates»