Hoteller i Cleveland

«Stephanie at the front desk was awesome! She help me with my rewards.»

«Nice room, place to Park boat»

«I stayed here for a day and a half and was disappointed with the overall experience. When I checked in, I immediately asked about a late checkout. Although the website indicated late checkout options were available the last day of my stay, the front desk employee told me I could not extend checkout until noon when i checked in. Oddly enough, the app later prompted me for a checkout time and showed availability until 1:00 PM. The room itself was not very clean. The bedsheets had holes in them, ...

«U gotta come see this place!!»

«Many things about the property were not as promised. For example, the ice machine and washing machine did not work at all. Communication with the host was opaque. They sent all Expedia messages as attachments. The checkout instructions were inaccurate. I brought all issues to attention of the host but they never resolved any of them.»

«Brand new property! We will stay there again.»

«Clean room. Simple furniture, modern design. Friendly staff»

«Great location, Very clean, fully accessible for wheelchair. GREAT step in shower»

«Really dated, but adequate. Limited Breakfast. A/C could use some help. Bed sleepable»

«When we got there we just tossed our stuff down ready to enjoy the outdoor amenities after checking into the 150$ hotel, didn’t think a whole lot till we noticed all the tables in the room were dirty and sticky, the pillows had stains and just the amount of dust was surprising, considering and assuming they clean the room after every person… The hot tub was nice.»

«Clean rooms great staff»

«I was verde clean the staff very professional»

«Clean room great staff»

«Room was clean, we were on north side of building and the room stayed overly warm the entire time. Staff was kind. Grounds were secure. Pool is fairly small, but still a pool.»

«This is an old property. You can tell that at one point it was an outright gem. Even so, it still has a lot of character and some great people working there. My first room wasn't the cleanest... I think the staff might have forgotten to finish up in the bathroom as another guest's clothes were hanging from the shower rod. I was pretty much going to ignore that because you can't beat the room price, and everything else was acceptable. I happened to walk by the front desk, and the attendant asked ...

«Your staff was great, breakfast and coffee were good! We knew the elevator was broken when we booked the room, when we arrived the window shade in our room was broken, they did come fix that, but the real deal breaker was the COLD WATER!!! I had booked 3 rooms and all 3 rooms had cold water, not much fun getting ready for a wedding with cold showers!!! Supposedly the hotel has damage from an earthquake or a tornado and they are waiting for insurance, hotel is in dire need of repairs. I would not ...